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Just learning the platform. Thus, I am finding it very interactive.
Hello,
It's great to hear that you're finding Gelato's platform interactive as you explore and learn. If you have any questions or need assistance along the way, don't hesitate to reach out. We're here to help you make the most of your experience!
Best regards,
Bart
Gelato Support Team
Excellent app. Easy to use and get product in your store.
Hi,
Thank you for taking the time to share your positive experience with our Shopify integration! We're thrilled to hear that you find our app excellent, easy to use, and effective in seamlessly integrating products into your store. We appreciate your trust, and we look forward to supporting your printing needs through our Shopify app.
Best regards,
Michal
Gelato Support Team
couldnt be any easier to get up and running and just fun in general 5 star for changing lives
Hi,
Thank you for sharing your fantastic experience with Gelato on Shopify!
We're delighted to hear that getting up and running was a breeze for you. It's our goal to make the process as seamless as possible, and we're glad to be a part of your journey. Changing lives is precisely what we aim for, and your feedback motivates us to continue delivering seamless and enjoyable solutions. If you ever need further assistance, feel free to reach out.
Best regards,
Michal
Gelato Support Team
Bonjour, je vous donne 5 étoiles du fait de votre notoriété dans les médias, pour le moment j'en suis à mes premiers pas, mes premières constatations sont positives, facilité d'utilisation, ergonomie agréable, nombreux produits pour impressions.
J'adhère totalement.
Bonjour,
Nous vous remercions sincèrement pour votre évaluation positive et vos commentaires sur notre service. Votre reconnaissance pour la facilité d'utilisation, l'ergonomie de notre plateforme et la variété de nos produits nous honore. Nous sommes ravis que vous adhériez totalement à notre service et nous nous engageons à maintenir cette qualité qui vous a satisfait. Votre retour nous est précieux et nous aide à améliorer continuellement notre offre.
Cordialement,
Michal
Gelato Support Team
Everything worked well for a while, but once we hit December, Gelato started missing ship/delivery dates. We have orders placed a month ago that still haven't shipped.
Their customer support apologized and told us to check each order's updated estimated delivery date. Of course, that's meaningless because Gelato simply kept updating the delivery date later and later.
Use this app if you'd like hundreds of angry customers wondering where their orders are weeks later.
Hi,
We are truly sorry to hear about the experience you've had with us - we aim for complete transparency, and are always striving to provide a reliable service. Thank you for providing us with this feedback and allowing us to investigate, learn and improve.
We've reached out directly via email with the actions we've already taken, as well as our next steps. I would like to clarify that these production times are not up to our usual standards, as even though we took action to resolve this, there were some isolated delays during this holiday season. This is now cleared, so we hope we can return to providing you with our usual lightning-fast turnaround and delivery.
Please don't hesitate to reach out to us 24/7, for anything you may need. We look forward to supporting you in the future.
Best regards,
Kyle
Head of Customer Service
Parfait le meilleur que j'ai tester pour l'instant franchement je recommande
Bonjour,
Merci pour vos aimables paroles et votre recommandation! Nous sommes heureux d'apprendre que vous avez eu une excellente expérience avec nous. Si vous avez besoin d'aide, nous sommes là pour vous aider.
Sincèrement,
Bart
Gelato Support Team
Pretty good
theres a good plataform to u make ur own business
Hello,
Thanks for taking the time to share your thoughts with us! We're pleased to hear that you're finding Gelato to be a useful platform for starting your own business venture. If you ever have any questions or need assistance along the way, don't hesitate to reach out.
Best regards,
Bart
Gelato Support Team
Very easy to use no headache and a breath of fresh air so far. Thank you
Hi,
Thank you for taking the time to share your positive experience with Gelato! We're pleased to hear that our platform has provided you with ease of use and a seamless experience. Our goal is to offer a user-friendly environment, and we're glad to see it has been a breath of fresh air for you. If you have any questions or need further assistance, please feel free to reach out. We appreciate your support and look forward to continuing to serve you.
Best regards,
Michal
Gelato Support Team
Very simple use , but have a trouble with some API for Amazon Sell.
Hi,
Thank you for your feedback! We're glad to hear that you find Gelato easy to use. We apologize for the trouble you encountered with the API for Amazon Sell. We're constantly working to improve our platform, and we appreciate your input. If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com.
Best regards,
Michal
Gelato Support Team
Det bedste nogensinde
Hej,
Tak for den gode feedback! Vi er glade for at vide, at du har en så positiv oplevelse med vores tjenester. Hvis du nogensinde har brug for support eller har spørgsmål, så tøv ikke med at kontakte os.
Med venlig hilsen,
Bart
Gelato Support Team