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I used this app to start my POD journey. The order fulfill time is very impressive. I got two orders one for Gelato and other for Printify. Gelato is already shipped while Printify is still in process. Easy to use app and mockups are good. Integration and UI of the app and the platform is also very user-friendly. I am planning to use this instead of other POD apps.
Thank you for your review. We're very happy to support your new journey with our local production network and app! We will also be launching some exciting new products and platform features very soon to continue to help you grow. If you need us, we're here to support you 24/7. Best wishes, Alyssa
Seamless integration is the key to happiness
Hello,
Absolutely! A seamless integration with Shopify can significantly streamline operations and make managing your store much more efficient. It's great to hear that you're finding this aspect of Gelato beneficial. If you have any other feedback or questions, feel free to share!
Best,
Bartosz
Gelato Support Team
I love how easy and user friendly Gelato is. Now i have my own online store and started my own business.
Hello,
Congratulations on starting your own online store and business! We're thrilled to hear that Gelato has played a part in making it a user-friendly and smooth experience for you. If you ever have questions or need further assistance on your entrepreneurial journey, feel free to reach out.
Wishing you much success with your online business,
Bartosz
Gelato Support Team
I am updating my review. Gelato reached out to me and addressed my concerns. Company staff called and worked with me. Two of the issues have been resolved and the third is well on its way to a solution. If you are looking for a company to quickly address and fix issues, I recommend Gelato.
Thank you for your feedback and for being open to re-evaluating the rating. We are glad we were able to clarify the issues quickly. We are here to support and ensure that your store becomes a success - please continue to share your feedback and we will continue to improve the service for everyone. Best, Achille
I love this app, work perfectly , customer service is excellent, product quality is excellent, my customer is happy with her ordered, fast shipping ..what not to like ..keep up the good work Gelato
Hi Leela, thanks for your review! We're glad to hear that our app integration is working well and that our products/service are excellent. Our team is here 24/7 to support your growth. Kind regards, Kyle
Once I worked out how to use the app it becomes very easy. Gelato takes care of all the printing and shipping a fantastic service and the integration with my Shopify store make life much simpler.
Hi, thanks for reviewing! We're glad our integration helps you optimize your business and that you're happy with our service. Do feel free to reach out if you ever need support with anything. Kind regards, Adeline
I use this app to help create most of my products. It is easy to use and the support has been amazing so far.
Hi, it's amazing to hear you are enjoying our integration! We're happy to support you anytime you may need us. Thanks for your review! Kind regards, Adeline
Excellent in so many ways yet easy to use!
I'd recommend Gelato for print on demand.
It ticks so many boxes!
Hi there,
Thank you for your positive feedback! We're glad to hear that our Shopify integration is easy to use, and allows for a great POD experience with us. If you have any questions, please don't hesitate to reach out to our support team for assistance - we're available 24/7.
Kind regards,
Kyle
So far so good! I've only used it for calendars but they were all shipped out fast and customers are pleased! Hurrah! Thanks so much guys.
Hello Emily,
Thank you for your review.
We're happy to hear that your first orders went well, calendars are a great choice in the end of the year, and we're looking forward to see you selling even more of them, as the New Year is coming soon!
By the way, have you looked into Gelato+ subscription?
This one allows you to save 30% of shipping costs, so you can offer even more competitive prices to your customers:
https://www.gelato.com/en-US/plus
If you need anything, let us know - we're available for you 24/7.
Thanks,
Bartosz
I've been waiting for their technical team to help me with an issue for over a week and I'm constantly being told my request is being escalated. Good to know where their priorities lie.
Hi
First of all I am sorry for not providing a faster public response. We have tried to come in contact with you but without success.
Our technical team has worked intensively and have now provided a solution for your issue. The detailed information was sent directly to you.
Our team and I are available anytime to provide immediate assistance if you need any further support.
Regards,
Pradeep
Head of Customer Success