Reseñas (1.091)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
7 de agosto de 2021

The app integrates so well with Shopify, it's easy to create, update and sell products. Looking forward to further exploring the options.

Tangerine Print Shop
Canadá
Alrededor de 3 años usando la aplicación
Gelato respondió 9 de agosto de 2021

Thank you for your review! We're glad to hear the integration was easy and that we can support the growth of your art business with our products. Our team is working to make the software even easier and more automated, and we have great products coming up in the next few months. We look forward to continuing to work with you! Best, Achille.

9 de marzo de 2022

Gelato has been great no issues at all & easy to use & great prices to. I just wish they had as more sweater & tee colours that Printify have, more trending colours it lets them down a bit. Hoping for more home decor soon, like cushions. They are great for Australian customers too which is incredibly favourable.

Happy Joy Decor
Australia
Alrededor de 3 años usando la aplicación
Gelato respondió 10 de marzo de 2022

Hi, thanks for your review and feedback. Great to hear that you're enjoying our Shopify integration. You'd be pleased to know that we will be launching a home decor product this year to delight your customers! Remember that our support team is always on standby 24/7 should you have any queries. Kind regards, Adeline

Fecha de modificación: 2 de septiembre de 2024

I am really happy with Gelato and would absolutely recommend this app and print-on-demand company. The app is really easy to use and intuitive. The products are premium quality and the customer service is outstanding. I feel seen and heard and get the help I need! Definitely recommended!

Annette Undheim Art
Noruega
Alrededor de 3 años usando la aplicación
Gelato respondió 4 de julio de 2022

Hi Annette, thanks for the review and recommendation. We're very glad to hear that you're happy with our integration. Should you need anything, we're available 24/7. Kind regards, Kyle

19 de noviembre de 2023

Très bon produits, très bonne impression.

M-EGVA
Francia
Casi 3 años usando la aplicación
Gelato respondió 21 de noviembre de 2023

Votre satisfaction est notre priorité, et nous sommes reconnaissants que vous ayez pris le temps de partager votre expérience positive. Si vous avez d'autres commentaires ou des questions, n'hésitez pas à nous contacter. Merci de choisir Gelato !

21 de enero de 2022

This is a great app. Printing is of great quality. Great customer service. Highly recommend Gelato. Very happy

MangoBap
Australia
Alrededor de 3 años usando la aplicación
Gelato respondió 24 de enero de 2022

Hi, thanks for your review! Happy to hear that you are satisfied with our app and customer service. Our team is here to help anytime you need us! Kind regards, Adeline

10 de febrero de 2021

I use Gelato worldwide. The customer service is very good. They took the time to help me go through zoom meetings for technical issues I had / functionalities I didn't understand. Upload new products is very easy, and there's a large variety of choice. The only thing is, there is no much packaging personalization possibilities.

JANOLO
Francia
Casi 3 años usando la aplicación
Gelato respondió 10 de febrero de 2021

Hi,

Thank you for your positive review on Gelato.

We are glad to hear that you are overall satisfied with both the product offering and Customer Service.

Also, very valuable feedback on custom packaging. The background for this is that we have close to 150 partners across 30 countries. We have built the network supported by standard in order to scale globally. The positive aspect of this is that Gelato provides a fast and most efficient delivery experience all over the world.

We are here to support your business and growth going forward. Please do not hesitate to reach out.

Best regards,
Achille

Achille Mileto
Head of Customer Advocacy
Gelato

23 de junio de 2021

I'm a professional oil painter & illustrator with 20 years experience creating prints of my work with local printers. I was hesitant moving my business online as I didn't want to risk quality issues with my customers. I did a lot of research and tests with various companies, simply put, Gelato won my business. Excellent customer service, beautiful print work, satisfied artist.

Imaginebox Emporium
Estados Unidos
Casi 3 años usando la aplicación
Gelato respondió 23 de junio de 2021

Thank you very much for your review! It is so motivating to hear that we could play this part in moving your business online and support your creativity. Our team is here for you and your customers 24/7. Best, Achille.

25 de febrero de 2022

Gelato is a great print on demand app, their team is very helpful and products quality are excellent. I highly recommend it

PORTRAIT MY PET
Reino Unido
Más de 2 años usando la aplicación
Gelato respondió 1 de marzo de 2022

Hi, thanks for your review. Great to hear you're happy with our integration and products. Our team is here 24/7 to help if needed. Kind regards, Adeline

31 de julio de 2023

I am a very happy customer with Gelato. Not only are there products high-quality but their customer support is amazing. Whether I use their chat app for assistance or I email them directly, they are always very helpful! I recently had a discussion with one of their team members and the marketing strategy I received has made a huge difference in my online business. Thank you so much Gelato!

Nice Movie Posters
Estados Unidos
Más de 2 años usando la aplicación
Gelato respondió 2 de agosto de 2023

Hello,

We are absolutely delighted to hear that you are a very happy customer with Gelato! Thank you for taking the time to share your positive feedback. It brings us great joy to know that our high-quality products and exceptional customer support have made a positive impact on your business.

Our team takes pride in providing top-notch assistance through our chat app and email, and we're thrilled to have been able to help you. It's fantastic to hear that the marketing strategy you received from one of our team members has made a significant difference in your online business. We always strive to provide valuable insights and support to our customers to help them thrive.

Your success and satisfaction mean the world to us, and we are grateful to have the opportunity to be a part of your journey. Should you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Thank you for choosing Gelato, and we look forward to continuing to support your business.

Here's to more success and growth together,
Bartosz
Gelato Support Team

27 de febrero de 2024

I have used Gelato for about 6 months now and I am very happy with the quality but particularly shipping times.

The Simply Shops
Dinamarca
Más de 1 año usando la aplicación
Gelato respondió 29 de febrero de 2024

Hello,

Thank you for taking the time to share your experience with Gelato! We're delighted to hear that you've been enjoying the quality of our products and are satisfied with our fast shipping times. If you ever have any questions or need assistance, feel free to reach out.

Happy printing,
Bart
Gelato Support Team