Reseñas (1.089)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
10 de noviembre de 2023

Best print on demand supplier and easy app to work

InfiniteDreams-Imagination
Francia
26 días usando la aplicación
Gelato respondió 13 de noviembre de 2023

Hello,

We're delighted to hear that you consider Gelato the best print-on-demand supplier and find the app easy to work with! If you have any suggestions or specific aspects you appreciate about Gelato, feel free to share.

We're here to support your business success,
Bartosz
Gelato Support Team

Fecha de modificación: 7 de julio de 2021

I am updating my review. Gelato reached out to me and addressed my concerns. Company staff called and worked with me. Two of the issues have been resolved and the third is well on its way to a solution. If you are looking for a company to quickly address and fix issues, I recommend Gelato.

Livabby Tea
Estados Unidos
26 días usando la aplicación
Gelato respondió 2 de julio de 2021

Thank you for your feedback and for being open to re-evaluating the rating. We are glad we were able to clarify the issues quickly. We are here to support and ensure that your store becomes a success - please continue to share your feedback and we will continue to improve the service for everyone. Best, Achille

25 de enero de 2024

I just started using Gelato for my new Print on Demand online store.

I ordered a sample T-shirt and when I received it there were two white marks which I reported but did not ask for a refund.

Gelato immediately sent me a free replacement and re-assured me that they would take away my concern to prevent future recurrence.

I would recommend Gelato for this reason.

Ahvalebel
Canadá
21 días usando la aplicación
Gelato respondió 26 de enero de 2024

Hello,

Thank you for sharing your positive experience with Gelato! We're glad to hear that our team responded promptly and took proactive steps to address your concern. If you ever need further assistance or have more feedback, feel free to reach out.

We appreciate your recommendation,
Bartosz
Gelato Support Team

3 de junio de 2022

I love this app, work perfectly , customer service is excellent, product quality is excellent, my customer is happy with her ordered, fast shipping ..what not to like ..keep up the good work Gelato

designedbyleela
Canadá
25 días usando la aplicación
Gelato respondió 8 de junio de 2022

Hi Leela, thanks for your review! We're glad to hear that our app integration is working well and that our products/service are excellent. Our team is here 24/7 to support your growth. Kind regards, Kyle

2 de diciembre de 2023

I Love it, the perfect amount of options and everything works Great!!

Artabuild
España
24 días usando la aplicación
Gelato respondió 4 de diciembre de 2023

Hello,

We're delighted to hear that you love Gelato! Providing a seamless experience and a variety of options is what we strive for. If you ever have more feedback or need assistance with anything, don't hesitate to reach out.

We appreciate your support, and happy creating,
Bartosz
Gelato Support Team

13 de marzo de 2024

Easy to use, great products. Just love it

Stefany's Artworks
Estados Unidos
10 días usando la aplicación
Gelato respondió 15 de marzo de 2024

Hello,

Thank you for your feedback! We're glad to hear that you find Gelato simple and easy to use, and we're thrilled that you enjoy our products. If you have any suggestions or feedback to share, please feel free to let us know. We're here to ensure your experience with Gelato is top-notch.

Kind regards,
Bart
Gelato Support Team

1 de marzo de 2022

Once I worked out how to use the app it becomes very easy. Gelato takes care of all the printing and shipping a fantastic service and the integration with my Shopify store make life much simpler.

artfulcasual
Irlanda
22 días usando la aplicación
Gelato respondió 2 de marzo de 2022

Hi, thanks for reviewing! We're glad our integration helps you optimize your business and that you're happy with our service. Do feel free to reach out if you ever need support with anything. Kind regards, Adeline

1 de mayo de 2022

I use this app to help create most of my products. It is easy to use and the support has been amazing so far.

Stand Out Nation
Reino Unido
22 días usando la aplicación
Gelato respondió 2 de mayo de 2022

Hi, it's amazing to hear you are enjoying our integration! We're happy to support you anytime you may need us. Thanks for your review! Kind regards, Adeline

30 de abril de 2024

Impostazione e configurazione dei prodotti eccellente e fluida, costi eccezionali

Market Dream
Italia
1 día usando la aplicación
Gelato respondió 1 de mayo de 2024

Ciao,

Grazie per la tua recensione positiva su Gelato! Siamo lieti di sapere che hai trovato l'impostazione e la configurazione dei prodotti eccellenti e fluide. Siamo qui per garantire che il nostro servizio continui a soddisfare le tue aspettative. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci.

Cordiali saluti,

Michal
Gelato Support Team

16 de enero de 2024

it was great

OUR Wear
Estados Unidos
17 días usando la aplicación
Gelato respondió 17 de enero de 2024

Hello,

Thank you so much for taking the time to leave an excellent rating! We are glad to hear that your experience with our Shopify app was great. Our Team is available 24/7 if you even need assistance.

Best regards,
Michal
Gelato Support Team