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I'll recommend it because it is easy to use, intuitive, fast, reliable...
Points than I ll love to see in future dev.
Ability to set order on paramters like size, color, etc...
Ability to have product creation batch using multiple templates and simplified parameters (picture, title,tags..) being applied when updated to all product created in the batch. for example if I create an aluminum print, a wood print, a paper print it will be nice using templates setting as a base to be able to give once for all product the picture, title and tags...
Otherwhise big thanks to your team !
Hello,
Thank you for your detailed feedback and for recommending Gelato! We’re pleased to hear that you find our platform easy to use and reliable. We appreciate your suggestions on features for future development. Your input is valuable and helps us in our continuous improvement. If you have any more ideas or need assistance, please feel free to reach out.
Best regards,
Bart
Gelato Support Team
Overall I am happy with Gelato and I haven't even explored all the apps yet.
I was also impressed by the quick response to a printing mistake that was made and the customer really felt like they were respected and happy in the end of the fulfillment process.
They are not perfect but pretty damn close!
They do take full responsibility for their errors and that puts my mind at ease.
Hello,
Thanks so much for your feedback! We're really pleased to hear that you're enjoying Gelato and that our team was able to sort out the printing issue quickly. It’s great to know that you felt valued and satisfied with the service. We’re always working to improve, so your comments mean a lot to us. If you need anything else or have more questions, just let us know!
Kind regards,
Bart
Gelato Support Team
While it took a bit to learn how to do everything...I love that I can do so many things while adding designs. Personalization and changing designs or colors with the same listing is easy.
Hi there,
Thank you for your thoughtful feedback! It’s great to know you’re enjoying the flexibility in design and customization. If you need any assistance along the way, don’t hesitate to reach out.
Best regards,
Bart
Gelato Support Team
Gelto is a great platform to create POD products, mockups and is easily integrated with Shopify.
Hello,
Thank you for your review! We’re glad to hear you're finding the platform helpful and easy to integrate. If you need any assistance or have any questions, feel free to reach out!
Best regards,
Bart
Gelato Support Team
easy to use, have lots of options for design and import into your shop
Hello!
Thank you for taking the time to leave a review! We're pleased to hear that you found Gelato easy to use. It's great to know that our platform has been helpful for you. If you ever need further assistance, don’t hesitate to reach out— we're here to help.
Best regards,
Michal
Gelato Support Team
Probably is the best Print on Demand supplier. Production and shipping time were super fast, customer service was excellent and speedy, and their print and embroidery quality are top-tier. Don't hesitate to start your brand with Gelato and start your sample order. You will not regret working with them.
Hello,
Thank you for your positive review. We’re pleased to hear that you consider Gelato the best Print on Demand supplier. It’s great to know that you were satisfied with our production and shipping times, as well as our print and embroidery quality.
Your recommendation means a lot to us. If you have any questions or need further assistance, please feel free to reach out.
Best regards,
Michal
Gelato Support Team
Gelato is instrumental to our success. They are efficient and their application is an excellent showcase of good engineering work and processes.
Hello,
Thank you for your kind words! We're glad to hear that Gelato has been instrumental to your success and that you appreciate the efficiency and quality of our application. It's always great to know that our engineering work and processes are making a positive impact. We're here to support your continued success, and if there's anything more we can do, just let us know!
Best regards,
Michal
Gelato Support Team
Nice products but the automatic availability update doesn't work on a reliable basis. So it might be that you sold tons of shirts over the weekend and monday they cancel all orders. No reimbursement on your loss. No proactive or realtime info that something is out of stock.
Could be so easy.
Customer service is rather quick but can't help, cause they have no insights on availability.
Hi there,
Thank you for sharing your experience with us. We’re sorry to hear about the order cancellations due to availability issues. We understand the importance of accurate stock information and acknowledge that we fell short in this instance.
The cancellations occurred because of a delay in updating stock information from our print partner, which impacted your orders. I’ve reached out to you directly to address these concerns and discuss the situation further. We’re working to enhance our processes to prevent similar issues in the future. If you need any further assistance, please feel free to contact us.
Best regards,
Bart
Gelato Support Team
Such an easy platform to use. I love being able to use my designs on
products that I know my customers will use and enjoy!
Hello Rue,
Thank you for sharing your experience with us! We’re glad to hear that our platform is easy to use and that you’re finding it useful for your product designs. If you need any assistance or have questions, please don’t hesitate to reach out.
Kind regards,
Bart
Gelato Support Team
So far so good. I ordered a sample and I saw some changes that I needed to make but overall creating and ordering the product went well.
Hello,
Thank you for your feedback! We’re glad to hear that creating and ordering your product went smoothly. If you need any help with the changes, feel free to reach out.
Best regards,
Bart
Gelato Support Team