Gelato Impression à la Demande , 319 avis
Nuova su Gelato e anche per prima volta costruendo da sola la mia pagina in Shopify e posso confermare che finora Gelato mi consente di creare e trasportare facilmente il mio prodotto sul mio sito automaticamente e rapidamente. Tutto perfetto!
Ciao. Grazie per la recensione, siamo molto felici di sapere che hai creato facilmente il tuo negozio/prodotti con noi: cercheremo di crescere con te! Siamo disponibili 24 ore su 24, 7 giorni su 7 per supporto, se necessario. Cordiali saluti, Kyle
Gelato has been great no issues at all & easy to use & great prices to. I just wish they had as more sweater & tee colours that Printify have, more trending colours it lets them down a bit. Hoping for more home decor soon, like cushions. They are great for Australian customers too which is incredibly favourable.
Hi, thanks for your review and feedback. Great to hear that you're enjoying our Shopify integration. You'd be pleased to know that we will be launching a home decor product this year to delight your customers! Remember that our support team is always on standby 24/7 should you have any queries. Kind regards, Adeline
Wir nutzen die App, um unseren Social Media Abonnenten, Produkte anzubieten, die sie lieben und mit denen sie eine wahre Verbindung haben. Die App funktioniert hervorragend und ihre Anwendung ist zum großen Teil sehr leicht zu erlernen.
Hallo, vielen Dank für Ihre Bewertung. Wir freuen uns zu hören, dass Ihnen unsere App gefällt und dass Ihnen und Ihren Kunden unsere Produkte gefallen. Unser Kundendienstteam steht Ihnen rund um die Uhr zur Verfügung, falls Sie etwas benötigen. Mit freundlichen Grüßen Kyle.
We are using the integration with Gelato for over two month now. During this time they impressed me on the ease of connecting the products + reaching the customer service with a great response time, always available and quick to reply. There is something else that is great, the delivery times change due to seasonal changes quiet often. This is something we all know of course. But they actively engage with e-mails to keep you posted on this and helping you think about solutions for your customers for this (getting notice to your customers to buy early due to delivery problems during seasonal holidays.)
Fantastic to read that you've had a great experience!
Thank you for the feedback you've sent us that has helped us to develop the platform further. Continue to send us your requests and we will continue to improve the platform.
We are here to serve you and ensure that your store becomes a success - together we will push this service forward.
Thank you again!
Great printing network, prices and catalogue! Its why I chose Gelato.
Then I was having some issues with the integration (basically I could not integrate my shopify store!) I let them know and the product manager called me on the phone to apologize and they fixed my problem right away. Perfect!!! couldnt ask more! They also told me they wanted to make it up to me so they gave me wallet euros. I had a reactive, but mostly an EFFICIENT answer wich is the most important thing because they solved my problem in a blink. Dont hesitate to ask them everything you need and to point it out if you have an issue, they are constantly making improvements.
Thank you for the kind words and for helping us to become better. It is thanks to customers such as yourself we are able to improve. It was a pleasure speaking with you on the phone and I'm glad we were able to resolve the issue quickly.
Please continue to send me and the team feedback and we will continue to improve the service for everyone.
Wish you the best of luck with your business and venture.
Let us know if there is anything else we can help with to make your store a success.
All the best
I've been using this app to sell art prints and have been really enjoying it. The decentralized production model is something that I really love both from a cost/time savings standpoint but also it is so much better for the environment. The paper prints have always been fantastic, but I have had quite a few hiccups with metal prints along the way (my first order was a metal print and they sent me someone else's piece, the replacement had holes cut in it for acrylic prints. And a third order more recently had no mounts included). Each one was fully refunded and replaced very quickly, and my customers have so far had no problems like this whatsoever after a year of selling on here. TLDR: The idea behind this app is fantastic, the products are great, there may be a few hiccups but so far it has definitely been worthwhile.
Hi Caleb, thank you for reviewing and for choosing Gelato to support your business! We’re happy to hear that our team was able to resolve any reported issues quickly for you. We are always working to improve and will continue supporting you 24/7 as you grow your business. Kind regards, Adeline
LOVE IT! Amazing printing company with great customer support. I have been able to grow and scale my business with their help.
Hello, thank you for the review. We're glad to hear you enjoy Gelato so far, and we're looking forward to see your business growing! In case you'd need help, we're available 24/7. Thanks, Bartosz
Great App, 100% quality products and services. His delivery options are more important for our customer experience. Good Job guys.
Hi, thanks for your review! It's great you are enjoying our products and integration. Please feel free to reach our support team whenever you need us. We're here 24/7 to help! Kind regards, Adeline
First sale shipped after 24h of processing, mindblowing fast ! Amazing app for product customization etc... Just some few things to improve regarding the with/without frames for posters but overall this is a wonderful app !! The support is also amazing, don't hesitate to contact them ! Highly recommend.
Thank you for the great feedback! We are very glad to hear that you are satisfied with our app, the shipping speed and customer support. I will definitely pass your feedback on to the relevant teams.
Let us know if you have any additional feedback or if there is anything else we can do to further support you and your business.
Head of Customer Advocacy
In my opinion the best POD! The shipping time (in germany) is amazing! I just had some problems with some orders, but the support chat just fixed them really fast. Keep going guys, you're doing a great job :)
Hi! Thanks for your review, we're motivated to keep supporting you by providing quality service and fast delivery. You can certainly count on us for support 24/7. Kind regards, Adeline