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Please lower your subscription costs on the mockup images. It's outrageous for me to pay $119 /month for images with people where at Printify, you can get them for free. Also, I wish you could have more options, especially in the sportswear. Like add athletic tank tops or something. The format of the customization is good though.
Hello,
Thank you for taking the time to share your feedback with us and for helping us to improve our platform and experience.
Regarding your concern about subscription costs, we understand your perspective and are constantly working to provide more value to our users. While our paid plans include a wider range of mockups, we also offer a selection of mockups on our free plan. We've noted your request for additional sportswear options like athletic tank tops as we continue to expand our product range to better suit your needs. If you have any further suggestions or questions, please don't hesitate to reach out.
Thank you for choosing Gelato,
Bart
Gelato Support Team
It gives a detailed description of the item with size table.
Hi,
Thank you for your review. We're pleased to hear that you find the detailed item descriptions and size table helpful. If you have any further questions or need assistance, please feel free to reach out.
Best regards,
Michal
Gelato Support Team
Perfect app simple and easy love it
Hello,
Thank you for your feedback! We're glad to hear that you find Gelato simple and easy to use. If you have any suggestions or feedback to share, please feel free to let us know. We're here to ensure your experience with Gelato is top-notch.
Thank you for choosing us,
Bart
Gelato Support Team
molto facile di usare e ha prodotti di molta qualità
Ciao,
Grazie per la tua recensione positiva! Siamo lieti di sapere che trovi Gelato molto facile da usare e che apprezzi la qualità dei nostri prodotti. La tua soddisfazione è la nostra priorità e siamo qui per fornire un'esperienza senza problemi. Se hai domande o hai bisogno di assistenza in futuro, non esitare a contattarci. Apprezziamo il tuo supporto.
Cordiali saluti,
Michal
Gelato Support Team
Very good experience so far.
Hi,
Thank you for taking the time to write the review. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.
Thank you for choosing Gelato!
Best regards,
Michal
Gelato Support Team
really easy
Hello Tina,
Thank you for sharing your feedback! We're glad to hear you find Gelato easy to use. Should you have any questions or need assistance in the future, please don't hesitate to reach out.
We're here to help,
Bart
Gelato Support Team
Great experience. Simplicity.
Hello,
Thank you for your positive feedback! We're pleased to hear you had a great experience and found Gelato simple to use. If you ever need any assistance, feel free to reach out.
Best regards,
Bart
Gelato Support Team
amazing!
Hi,
Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you ever need assistance.
Kind regards,
Michal
Gelato Support Team
perfect right now
Hi,
Thanks for your review! If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.
Thank you for choosing Gelato,
Bart
Gelato Support Team
Mega. Bin total begeistert. Ganz einfache Führung und vor allem gefällt mir die Option mit dem Einbezug des kostenfreien Versands.
Hallo,
Danke für Ihre Rückmeldung! Unser Ziel ist es, die Plattform so benutzerfreundlich wie möglich zu gestalten, und wir freuen uns, dass Sie die Navigation einfach finden. Wir wissen, wie wichtig kostenlose Versandoptionen sind, und freuen uns, dass Sie diese Funktion schätzen. Wenn Sie weitere Kommentare oder Vorschläge haben, können Sie diese gerne mit uns teilen. Wir sind hier, um sicherzustellen, dass Ihr Erlebnis mit Gelato außergewöhnlich bleibt.
Mit freundlichen Grüße,
Bart
Gelato Support Team