Gelato Impression à la Demande , 322 avis
Affiner
-
Par note
Ottima, sincronizzazione. Per ora non ho avuto problemi. Facilità d'uso dopo aver visto i video tutorial.
Ciao! Grazie per la tua recensione! Siamo felici di sapere che il nostro centro di assistenza e integrazione funziona bene. Se hai bisogno di aiuto o hai domande, il nostro team di supporto è sempre qui per supportarti. Cordiali saluti, Kyle
Very happy with Gelato. Customer support is great and the website (hub) is easy to use. I would like the mock-ups to have a bit more variety. But I am currently using other services for this :)
Hello and thank you for your review. We're thrilled to hear that you are enjoying our platform and support. Do know that we are working to provide more mock-ups for our customers in the near future. We're always here 24/7 whenever you need help! Kind regards, Adeline
Ich benutze gelato.com jetzt seit ein paar Monaten und ich muss sagen, dass es eine der besten Entscheidungen war, die ich getroffen habe. Die Druckqualität ist ausgezeichnet, der Kundenservice ist großartig und die App selbst wurde mit großartigem Kundensupport perfekt abgestimmt. Ich würde diese App jedem empfehlen.
Hallo, vielen Dank für Ihre Bewertung. Wir freuen uns zu hören, dass Sie mit der Druckqualität und dem Support von Gelato zufrieden sind! Unser Team ist rund um die Uhr für Sie da, wenn Sie etwas brauchen. Mit freundlichen Grüßen, Adeline
Great company to work with, dispatched my last personalized order within 2 days. Very impressed. Can not wait for them to add more products to their already great collection.
Hi, thanks for your review. It's great to hear you are impressed with our speed and catalog! Do reach out anytime you need our support. We're here for you 24/7. Kind regards, Adeline
Gelato is easy to use and very intuitive and very quick to pick up and learn. Easy to work out what you need to do. Easy to combine with Shopify
Hi, thanks for your review. It's great you find it easy to set up and sell with our Shopify integration! Our team is here for you 24/7 should you require our assistance with anything. Kind regards, Adeline
So happy with Gelato. The team goes above and beyond to take care of our business. Working with Laura, our Customer Success Manager, has really helped with planning campaigns and ensuring our needs and our customer's needs will be met. Laura is amazing...she checks in, answers emails promptly and has really helped us build our business. Gelato is great! Awe highly recommend them.
Hi, thanks for your review. We're so grateful for partners like you. Our Customer Success and Support teams are here to help in any way we can. You can count on us 24/7. Kind regards, Adeline
Gelato is the fastest and highest quality print partner for art prints I've found. We had some initial issues with API connectivity and Gelato's support team worked hard to resolve them in time for launch. Very happy thus far!
Thank you for your review! We're happy to hear that you were able to launch your store in time and are glad with our support team and quality. You can surely count on us for assistance any time you need us! Kind regards, Adeline
The app provides a lot of different features to customize your products and manage them. It is not perfect since it is very young, but for the past couple of weeks (ever since I started using it) it's grown so much so fast.
I got a sample of the thin canvas print and it's pretty good. I expect all of their other products to be of such quality.
Customer outreach is probably what makes Gelato stand out. I've had Alyssa reach out to me and book a 30min call to hear my feedback and help me out with any questions I had. I think it's great that the company is in such an early stage and that users like me can actually take part in shaping the different features and platform.
Hi,
Thank you for your review.
We are inspired by the many entrepreneurs, like you, who are using Gelato to start their business and we appreciate your feedback on making our platform even better!
As you noted, we are expanding our product portfolio and improving our software very rapidly. Just last week we launched wood canvases and brushed aluminum wall art. With this expansion we want to give you better and better cross-sell opportunities.
If you have any additional questions or feature requests please reach out. We welcome any input from our customers.
All the best,
Alyssa
Customer Success
Very impressed so far. We have integrated Gelato with our Shopify store and the process was straight forward. Uploading products is very easy and quick. We've worked with all the well known print on demand providers including Printful, Printify, Inkthreadable etc. and they all have their strengths. However we really like everything we've read and researched regarding Gelato and are confident of their capabilities. We have also tried some sample products, which we were very pleased with.
Hi,
Thank you for choosing Gelato as your print on demand partner!
We are constantly launching new products (tote bags just came in) and new local production markets (Greece and Malaysia were just added to our network) to support you and your business with a solution that is faster, smarter, and greener.
Let us know if you have any additional feedback. Looking forward to supporting your business!
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
We are really happy with Gelato, it totally changed the ballgame for us to be able to sell printed products globally that are produced locally. Great products, customer service and over all functionality. Highly recommended!
Hi,
Thank you for your review. It is very energizing to see that all the work we have invested in building this global print-on-demand platform is now translating into value for you and your customers.
Looking forward to supporting your business and growing together. Please always feel free to reach out directly to me if you have any questions or new ideas.
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato