Avis (1 115)
Affiner
-
Par note
I’ve been using the Gelato app, and it’s been an incredibly easy and fun experience. The interface is super user-friendly, making it simple to navigate and get tasks done quickly. What really sets Gelato apart is how intuitive the features are—it’s designed for anyone to pick up and start using, whether you're tech-savvy or not. Plus, it adds a layer of creativity and flexibility to my work. I’d highly recommend trying it out if you’re looking for an app that simplifies your workflow and keeps things enjoyable!
Hi there,
Thank you for sharing your detailed experience with Gelato! We’re thrilled to hear that you find the app both user-friendly and enjoyable to use. It's great to know that our features are helping to streamline your workflow while adding creativity and flexibility to your projects. Your recommendation means a lot to us, and we’re here to support you whenever you need it!
Kind regards,
Bart
Gelato Support Team
My clients are very happy with the prints they recieve. Fast shipping worldwide. Great support and comunication.
Hello,
Thank you so much for your fantastic review! We're happy to hear that your clients are happy with the prints, and that you're satisfied with our fast worldwide shipping. Providing great support and maintaining clear communication is very important to us, and we're glad it’s making a positive impact on your experience. It's our goal to ensure both you and your clients continue to receive high-quality products and services. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to working with you again!
Best regards,
Michal
Gelato Support Team
Easy to use and convenient, takes away the hard part of making products and fulfilling them on your own. Highly recommend
Hello,
Thank you for the great review! We’re glad to hear that our service makes the process easier for you. Your recommendation means a lot, and we’re always here to help if you need anything.
Kind regards,
Bart
Gelato Support Team
This app makes the entire process SO much easier for beginner storefronts and even advanced ones.
Hello,
Thank you for your kind review! We’re always working to make ecommerce management straightforward and accessible for all.
If you ever need assistance or have feedback, don’t hesitate to reach out.
Andrzej
Gelato Support Team
I like how I can create or upload images here for my POD mugs. The customer service always responds to my inquiries. The delivery is also fast like when I ordered a test product of my mug. Kudos!
Hello,
Thank you for your kind words! We’re happy to hear everything is going smoothly, from creation to delivery. If you ever need anything, feel free to get in touch—we’re always here to help.
Best regards,
Andrzej
Gelato Support Team
The easier way to create an on line store
Hello,
Thank you for your feedback! We're happy to see that Gelato has made setting up your online store easier. If there's anything we can do to further support you, just let us know.
Best regards,
Andrzej
Gelato Support Team
If you're looking for a print-on-demand platform with a global presence, Gelato is an excellent choice. Their extensive network of production facilities ensures fast production and shipping times. Their customer service is both responsive and helpful. But what truly sets Gelato apart is its exceptional print quality – it's simply top-notch.
Hello,
Thank you for your kind review! We're glad to hear that you're satisfied with the quality of our services. It's also wonderful to know that our print quality has met your expectations.
If you ever need further assistance, we're here to help.
Best regards,
Andrzej
Gelato Support Team
Very simple platform to use and you to use And to learn If only it was as easy to drive traffic to my website!
Hello Isabell,
Thank you for your feedback! We're happy to hear that you're finding the platform simple to use and easy to learn. If you ever have any questions or need assistance with anything else, don’t hesitate to reach out!
Best regards,
Bart
Gelato Support Team
So far so good. I ordered a sample and I saw some changes that I needed to make but overall creating and ordering the product went well.
Hello,
Thank you for your feedback! We’re glad to hear that creating and ordering your product went smoothly. If you need any help with the changes, feel free to reach out.
Best regards,
Bart
Gelato Support Team
Nice products but the automatic availability update doesn't work on a reliable basis. So it might be that you sold tons of shirts over the weekend and monday they cancel all orders. No reimbursement on your loss. No proactive or realtime info that something is out of stock.
Could be so easy.
Customer service is rather quick but can't help, cause they have no insights on availability.
Hi there,
Thank you for sharing your experience with us. We’re sorry to hear about the order cancellations due to availability issues. We understand the importance of accurate stock information and acknowledge that we fell short in this instance.
The cancellations occurred because of a delay in updating stock information from our print partner, which impacted your orders. I’ve reached out to you directly to address these concerns and discuss the situation further. We’re working to enhance our processes to prevent similar issues in the future. If you need any further assistance, please feel free to contact us.
Best regards,
Bart
Gelato Support Team