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Please lower your subscription costs on the mockup images. It's outrageous for me to pay $119 /month for images with people where at Printify, you can get them for free. Also, I wish you could have more options, especially in the sportswear. Like add athletic tank tops or something. The format of the customization is good though.
Hello,
Thank you for taking the time to share your feedback with us and for helping us to improve our platform and experience.
Regarding your concern about subscription costs, we understand your perspective and are constantly working to provide more value to our users. While our paid plans include a wider range of mockups, we also offer a selection of mockups on our free plan. We've noted your request for additional sportswear options like athletic tank tops as we continue to expand our product range to better suit your needs. If you have any further suggestions or questions, please don't hesitate to reach out.
Thank you for choosing Gelato,
Bart
Gelato Support Team
Amazingly easy set up, professional look, and wide scope of product offerings.
Hello,
We're thrilled to hear that you found the set-up process with Gelato to be amazingly easy and that you appreciate the professional look and wide range of products we offer. We're dedicated to providing a seamless experience for our users. If you have any questions or need further assistance, feel free to reach out.
Thank you for choosing Gelato,
Bartosz
Gelato Support Team
Simply brilliant.
Hi,
Thank you for your positive feedback! We're delighted to hear that you find Gelato simply brilliant. Providing an excellent experience for our users is our goal, and we're glad we could meet your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support.
Best regards,
Michal
Gelato Support Team
Very good experience so far.
Hi,
Thank you for taking the time to write the review. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.
Thank you for choosing Gelato!
Best regards,
Michal
Gelato Support Team
toll toll toll
Hallo,
Wir freuen uns über Ihre freundlichen Worte! Wenn Sie Unterstützung benötigen oder Fragen haben, können Sie sich gerne an uns wenden.
Viele Grüße,
Bart
Gelato Support Team
Easy to use
Hello,
Thank you for your feedback! We're glad to hear that you find Gelato easy to use. If you have any questions or need assistance, please feel free to reach out. We're here to help.
Best regards,
Bart
Gelato Support Team
They are fast and have quality items
Hello,
Thank you for sharing your thoughts! We're thrilled to hear that you've found our service to be speedy and our products of high quality. If you ever need assistance or have any questions, feel free to reach out - we're available 24/7.
Best regards,
Bart
Gelato Support Team
So far pretty easy
Hello,
We're glad to hear that your experience with Gelato has been smooth so far! If you have any questions or if there's anything specific you'd like assistance with, feel free to let us know.
We're here to help and support you in your print-on-demand journey,
Bartosz
Gelato Support Team
amazing!
Hi,
Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you ever need assistance.
Kind regards,
Michal
Gelato Support Team
Well organized and user friendly.
Hello,
Thanks so much for sharing your experience and the 5-star review! Our team is available 24/7 if there's anything we can support with.
Kind regards,
Bart
Gelato Support Team