Avis (1 094)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
27 avril 2022

I use this to preview my shop and also make minor purchases to check the system is functioning correctly -

Cats, Coffee & Culture
Royaume-Uni
6 mois d’utilisation de l’application
Gelato a répondu 27 avril 2022

Thanks for your review! Please reach out if you need any help. We're here 24/7 to support. Kind regards, Adeline

17 mars 2021

it is a really quality Mug and very fast shipping the printing color was very good I wish I can add the photo

Just369.com
États-Unis
6 mois d’utilisation de l’application
Gelato a répondu 17 mars 2021

Hi,

Thank you for your review.

We are humbled and glad that you and your customers are satisfied with the quality of our products and the fast shipping :-)

Should you have any questions we are always happy to help!

Best,
Achille

Achille Mileto
Head of Customer Advocacy
Gelato

5 mars 2023

Gelato is a great app! I've been really impressed with how easy this app is to use. I have also purchased products and the quality is great, delivery times are as promised. I cannot fault this app or company. Absolutely love it and would recommend to anyone looking to start POD. You will not be disappointed.

melsphera
Royaume-Uni
6 mois d’utilisation de l’application
Gelato a répondu 6 mars 2023

Hello,

Thank you for your wonderful review of Gelato! We're thrilled to hear that you find our app easy to use and that you're happy with the quality of the products and delivery times. We're always striving to provide the best possible service and we appreciate your recommendation to anyone looking to start POD. If you have any suggestions for how we can continue to improve, please don't hesitate to let us know.

Thank you for choosing Gelato,
Bartosz
Gelato Support Team

29 décembre 2022

I m gonna give them 5, they are really good, honestly, the service is great even the delivery service is great fast and reliable, my store with their product mockups is awesome, truley as my first pod service they are great,

FunkyReo
Royaume-Uni
5 mois d’utilisation de l’application
Gelato a répondu 31 décembre 2022

Hello,

Thank you for taking the time to leave us a review and for your kind words about our service.

We are glad to hear that you had a positive experience and that you are satisfied with the service you received. It is wonderful to hear that you found our delivery service fast and reliable and that you are happy with the product mockups you received.

We are glad that you consider us a great POD service and that we were able to meet your expectations.

Thank you for choosing Gelato as your POD service.
We hope to have the opportunity to assist you again in the future.

Best regards,
Bartosz

18 janvier 2024

Great app, great customer service, great prices.

MyMovieMug
Pays-Bas
5 mois d’utilisation de l’application
Gelato a répondu 20 janvier 2024

Hello,

Thank you for the 5-star review! We're glad to hear that you've had a positive experience with our customer service and our Shopify app. If you ever have more feedback or questions, feel free to reach out.

Thank you for choosing Gelato!

Michal
Gelato Support Team

23 décembre 2021

I ordered ten t-shirts for quality testing before selling (Gildan 64000).
Both the quality of the t-shirt AND the print are unbelievably good. The black t-shirt has a very dark shade, and the white print on top is a very bright white. Perfect contrast.

Stealth. Apparel
Grèce
5 mois d’utilisation de l’application
Gelato a répondu 24 décembre 2021

Hi, thank you for your review. We're delighted to hear you are pleased by the quality of the apparel products received in your test order! Do feel free to reach out whenever you need our support, we're here for you 24/7. Kind regards, Adeline

17 août 2024

would recomment gelato

Best Products Women
Inde
Gelato a répondu 19 août 2024

Hello,

Thank you for recommending Gelato! If you need any assistance or have questions as you continue working with us, feel free to reach out.

Best regards,
Bart
Gelato Support Team

20 février 2024

Weil es Personalisierung so einfach macht!

Just Mary
Allemagne
3 mois d’utilisation de l’application
Gelato a répondu 22 février 2024

Hallo,

Vielen Dank für das Teilen Ihrer Erfahrungen und der 5-Sterne-Bewertung! Wir freuen uns zu hören, dass Sie von unseren neuen Personalisierungsfunktionen profitieren, die wir kontinuierlich erweitern. Unser Team steht Ihnen rund um die Uhr zur Verfügung, wenn wir Sie unterstützen können.

Mit freundlichen Grüße,
Kyle

14 mars 2023

Gelato - Customer support at it's best!
I really never experienced any help like I got from Gelato! The support team is REALLY listening to you and they do their absolute BEST to help you with your problem AND also listen to you when you speak about improvements they could implement! Did I tell you they work fast also? Because they really do! I'm happy to be with you! Keep up the GREAT work <3

OwnlyArt
Allemagne
5 mois d’utilisation de l’application
Gelato a répondu 15 mars 2023

Hello,

Thank you for taking the time to leave such a positive review of your experience with Gelato's customer support team. We strive to provide the best support possible and it's great to hear that our team was able to assist you with your needs in a timely and efficient manner. We also appreciate your feedback on how we can improve our services and will take it into consideration for future updates.

Thank you for choosing Gelato as your printing partner and we look forward to continuing to serve you in the future,
Bartosz
Gelato Support Team

31 mars 2021

Great support from the team - very competitive pricing and the shipping time is also very fast as they reduce the carbon footprint. I haven't had any issues so far but hoping to see more product availability / full stock. Highly recommend trying them out!

Smooch & Pooch
États-Unis
5 mois d’utilisation de l’application
Gelato a répondu 31 mars 2021

Hi,

Thank you for your review.

We are very happy that you and your customers are enjoying the business and environmental benefits of local production and fast shipping!

We have a great roadmap of new products and features rolling out in the coming months to help grow your business even more, so you should be seeing some great new options very soon. We’re excited to hear what you think of them as they launch.

Should you have any questions we are always happy to help.

Best,
Alyssa Rivera
Customer Success