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Ones of the absolut best print on demand system out there! I really recommend to use this system. What I love about it is the 24/7 support system, because I have so many questions all the time and I feel safe that I have someone to talk to. Dashboard is great and delivers fast. 5 of 5 from me!
Hi,
Thank you for the kind words! We are thrilled to work together, and your input and feedback make us our service even more powerful.
We are looking forward to continuing our partnership and helping you grow your business.
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
Perfect
Hi,
We can't thank you enough for taking the time to share your positive experience with our Shopify integration. We're thrilled to hear that you're enjoying our print-on-demand platform through Shopify!
Your 5-star rating is a testament to our commitment to delivering quality solutions and excellent service. If you ever have questions, need assistance, or want to explore more of our features, please don't hesitate to get in touch.
Your support means the world to us, and we're excited to continue serving you. Thanks for choosing Gelato!
Best regards,
Michal
Gelato Support Team
I have worked with a few of the biggest POD apps for years and then I stumbled across Gelato. I have been working with them for a few months now and i would have to say they are great. they are willing to help you solve all issues you may have, they helped improved my systems and saved me a ridiculous amount of money. if you are running a pod store definitely download this app
Thank you so much for your review! Our team is always here to support you, and we're happy to be your partner as you continue to scale and grow your POD store. Please feel free to reach out to us if you ever need anything - we're here 24/7!
Best wishes, Alyssa
I've been using Gelato almost exclusively for several months now and I very highly recommend them above all other POD services. I've tried many others. Gelato is easier to use, the customer service is 1000x better, they even called me and offered growth advice based on working with thousands of other shops and their own in-house store (in exchange for feedback on how Gelato could work better for my needs). Absolutely wonderful experience.
Hi,
Thank you for your review.
We are very happy and humbled to read your recommendation of Gelato! We appreciate the feedback that you’ve found our customer support team to be helpful and that our platform is easy to use.
We already offer a broad range of products but we are continuing to expand :-) Today we launched colored mugs, foam boards, and brushed aluminum prints. Hopefully they will give you even more opportunities to scale your business.
If you have any more questions we are always here to support and guide when needed.
Best wishes,
Alyssa
Customer Success
Johana was terrific! She was patient, detailed and very helpful. She took the time needed to walk me through every step and answer all my questions. She went above and beyond. Thank you!
Hello,
I'm thrilled to hear that Joshua provided you with exceptional assistance! It's wonderful that he guided you through the process patiently and answered all your questions. If you ever need more help or have further inquiries, feel free to reach out.
Thank you for choosing us, and we're here to support you every step of the way,
Bartosz
Gelato Support Team
Muy intuitivo para diseñar y luego gestionar los productos. Fántastico el sistema de recomendación de precios al consumidor.
Se me hizo un poquito complicado integrarlo con Shopify, pero todo va saliendo bien, a veces con tanta información nos mareamos un poco. Excelente página!
¡Gracias por tu reseña entusiasta! Nos alegra saber que encuentras Gelato intuitivo para diseñar y gestionar productos. También agradecemos tu comprensión con la integración en Shopify; sabemos que puede ser un proceso con tantas opciones disponibles. Si alguna vez necesitas ayuda adicional o tienes preguntas, nuestro equipo de soporte está aquí para ayudarte. ¡Gracias por elegir Gelato y esperamos que tengas mucho éxito con tu tienda!
Integrating with Gelato was quick and straight forward. Ordered samples of my mugs which I was very happy with. They turned out great and were delivered fast. I’ve gotten fast and good replies to my questions the times I had it. I’m excited about the broad portfolio of products that fit the style of my store. Like wood prints that has close-to-nature-feel that I am aiming for with my store. With Gelato producing in so many countries it makes it easy to see how I can grow my business with them and act like a local company in each market.
Hi,
Thank you for your review and for choosing Gelato.
As you noted, we are expanding our product portfolio and local printing locations very rapidly. Just this month we have launched tote bags and local production in Malaysia and Greece, taking the number of countries with local production partners to 32. With this expansion, we want to give you better cross-sell opportunities and help you scale your business globally.
Let us know if you have any additional feedback. Looking forward to supporting your business!
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
Easy to use and very clear. Also the quality is very good and delivery very fast. I recommend this integration.
Thank you so much for the review! It's great to hear that the app has been easy to use. We look forward to supporting you with the same high quality and same fast delivery (but even more exciting products!) during the holiday season and beyond.
Best wishes, Alyssa
Simply awesome! the customer service is really great. This is the first time I've seen people invested that much in user feedback. There is also a wide range of products. I highly recommend.
Hi,
Thank you so much for your kind words. Your feedback is making us better - please keep it coming!
Please do not hesitate to reach out to us if we can help you further.
Thanks!
Achille
Achille Mileto
Head of Customer Advocacy
Gelato API
The integration to my Shopify store has worked perfectly so far. Paid orders automatically get fulfilled without be needing to do anything -what more could you ask! I'm subscribed to the plus service as this let's me expand print materials without needing to create new products each time -a big time saver. My only complaint at this point would be the image quality of the Gelato mock ups - at any kind of zoom they are blurry and that's not good if you are selling artwork as customers think the quality isn't good. So I'm using Photoshop still to create my product images and mock ups.
Hi, thanks for your review. Great to hear that our Shopify integration and Gelato+ are helping you with your business and saving time! You'd be pleased to know that we recently released a feature exclusive to Gelato+ subscribers that allows you to download larger high-quality mockups. Feel free to reach out 24/7 if you ever need our support team's help. Kind regards, Adeline