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So far pretty easy
Hello,
We're glad to hear that your experience with Gelato has been smooth so far! If you have any questions or if there's anything specific you'd like assistance with, feel free to let us know.
We're here to help and support you in your print-on-demand journey,
Bartosz
Gelato Support Team
Print quality second to none. Super easy to navigate and add new products and I say that as a complete novice!
The biggest thing though is the resources available to help grow your business and the exceptional, responsive customer service team.
Hello,
Thank you for your fantastic feedback! We're thrilled to hear that you find our print quality exceptional and our platform easy to navigate, especially as a newcomer. We aim to provide valuable resources and responsive customer service, so it's rewarding to know that these aspects are making a positive impact. If you ever have more insights or suggestions, feel free to share.
Happy printing and growing your business,
Bartosz
Gelato Support Team
Mega. Bin total begeistert. Ganz einfache Führung und vor allem gefällt mir die Option mit dem Einbezug des kostenfreien Versands.
Hallo,
Danke für Ihre Rückmeldung! Unser Ziel ist es, die Plattform so benutzerfreundlich wie möglich zu gestalten, und wir freuen uns, dass Sie die Navigation einfach finden. Wir wissen, wie wichtig kostenlose Versandoptionen sind, und freuen uns, dass Sie diese Funktion schätzen. Wenn Sie weitere Kommentare oder Vorschläge haben, können Sie diese gerne mit uns teilen. Wir sind hier, um sicherzustellen, dass Ihr Erlebnis mit Gelato außergewöhnlich bleibt.
Mit freundlichen Grüße,
Bart
Gelato Support Team
I'm using Gelato to kickstart my idea of on demand T-shirt printing business. So far, I am very satisfied.
Hello,
Thank you for the review!
Great to hear we can be a part of this journey.
Apparel and t-shirts are a great choice, and we also have a limited time offer that may be interesting for you.
If you subscribe now to Gelato+, you will get free shipping on all apparel orders over $25 in Europe, and in the US until the end of year - at no additional cost:
https://www.gelato.com/en-US/plus
In case you'd need any help setting up your Shopify store, our team is available for you 24/7.
Thanks,
Bartosz
app molto facile da usare, veloce e comoda, utile , semplice . App ben fatta , che ti permette di sbizzarrirti come vuoi...
Salve,
Grazie per la recensione.
Siamo lieti di sapere che l'app funziona bene per voi e ci auguriamo di vedere la vostra attività crescere con noi.
Nel caso in cui avesse bisogno di qualcosa, il nostro team di assistenza è disponibile 24 ore su 24, 7 giorni su 7.
Grazie,
Bartosz
perfectamundo !!! gelato should win an award for best business model. i am hoping for big things to come in 2024 for gelato and their customers worldwide. SPACEJET STUDIO director henri dowd was fortunate to discover gelato and this amazing pod cybernetic direct to garment process which is just perfect for artist. gelato puts the life back into creative ecommerce. thankyou genius at work.
Hello,
Thank you so much for your incredibly positive feedback! We're thrilled to be part of your creative journey at SPACEJET STUDIO. It's our aim to provide innovative and efficient solutions for artists and businesses, and your support means the world to us. Here's to a fantastic 2024 filled with creativity, success, and many more amazing creations. If there's ever anything you need or want to share, feel free to reach out.
Wishing you continued success and inspiration,
Bartosz
Gelato Support Team
I LOVE IT!
Hello,
Thank you for the review! Our Team is available 24/7 if you even need assistance.
Best regards,
Bartosz
Gelato Support Team
He hecho un primer pedido para ver la calidad y los tiempos de entrega antes de lanzar mi tienda, y he obtenido una taza de muy buena calidad en tan solo tres días. Así que de momento muy contenta.
¡Nos alegra saber que estás contenta con tu primer pedido y la calidad de la taza! Entendemos lo importante que es la calidad del producto y los tiempos de entrega, especialmente al comenzar una tienda. Si tienes más preguntas o necesitas asistencia mientras lanzas tu tienda, estamos aquí para ayudarte. ¡Éxito con tu nueva tienda y esperamos que sea un gran éxito!
Great quality prints.
Hello,
We appreciate your feedback on the quality of our prints! If you ever need assistance or have questions, our team is here for you.
Thank you for choosing Gelato,
Bart
Gelato Support Team
The app provides a lot of different features to customize your products and manage them. It is not perfect since it is very young, but for the past couple of weeks (ever since I started using it) it's grown so much so fast.
I got a sample of the thin canvas print and it's pretty good. I expect all of their other products to be of such quality.
Customer outreach is probably what makes Gelato stand out. I've had Alyssa reach out to me and book a 30min call to hear my feedback and help me out with any questions I had. I think it's great that the company is in such an early stage and that users like me can actually take part in shaping the different features and platform.
Hi,
Thank you for your review.
We are inspired by the many entrepreneurs, like you, who are using Gelato to start their business and we appreciate your feedback on making our platform even better!
As you noted, we are expanding our product portfolio and improving our software very rapidly. Just last week we launched wood canvases and brushed aluminum wall art. With this expansion we want to give you better and better cross-sell opportunities.
If you have any additional questions or feature requests please reach out. We welcome any input from our customers.
All the best,
Alyssa
Customer Success