Avis (1 089)
Affiner
-
Par note
Best print on demand supplier and easy app to work
Hello,
We're delighted to hear that you consider Gelato the best print-on-demand supplier and find the app easy to work with! If you have any suggestions or specific aspects you appreciate about Gelato, feel free to share.
We're here to support your business success,
Bartosz
Gelato Support Team
I am updating my review. Gelato reached out to me and addressed my concerns. Company staff called and worked with me. Two of the issues have been resolved and the third is well on its way to a solution. If you are looking for a company to quickly address and fix issues, I recommend Gelato.
Thank you for your feedback and for being open to re-evaluating the rating. We are glad we were able to clarify the issues quickly. We are here to support and ensure that your store becomes a success - please continue to share your feedback and we will continue to improve the service for everyone. Best, Achille
I just started using Gelato for my new Print on Demand online store.
I ordered a sample T-shirt and when I received it there were two white marks which I reported but did not ask for a refund.
Gelato immediately sent me a free replacement and re-assured me that they would take away my concern to prevent future recurrence.
I would recommend Gelato for this reason.
Hello,
Thank you for sharing your positive experience with Gelato! We're glad to hear that our team responded promptly and took proactive steps to address your concern. If you ever need further assistance or have more feedback, feel free to reach out.
We appreciate your recommendation,
Bartosz
Gelato Support Team
I love this app, work perfectly , customer service is excellent, product quality is excellent, my customer is happy with her ordered, fast shipping ..what not to like ..keep up the good work Gelato
Hi Leela, thanks for your review! We're glad to hear that our app integration is working well and that our products/service are excellent. Our team is here 24/7 to support your growth. Kind regards, Kyle
I Love it, the perfect amount of options and everything works Great!!
Hello,
We're delighted to hear that you love Gelato! Providing a seamless experience and a variety of options is what we strive for. If you ever have more feedback or need assistance with anything, don't hesitate to reach out.
We appreciate your support, and happy creating,
Bartosz
Gelato Support Team
Easy to use, great products. Just love it
Hello,
Thank you for your feedback! We're glad to hear that you find Gelato simple and easy to use, and we're thrilled that you enjoy our products. If you have any suggestions or feedback to share, please feel free to let us know. We're here to ensure your experience with Gelato is top-notch.
Kind regards,
Bart
Gelato Support Team
Once I worked out how to use the app it becomes very easy. Gelato takes care of all the printing and shipping a fantastic service and the integration with my Shopify store make life much simpler.
Hi, thanks for reviewing! We're glad our integration helps you optimize your business and that you're happy with our service. Do feel free to reach out if you ever need support with anything. Kind regards, Adeline
I use this app to help create most of my products. It is easy to use and the support has been amazing so far.
Hi, it's amazing to hear you are enjoying our integration! We're happy to support you anytime you may need us. Thanks for your review! Kind regards, Adeline
Impostazione e configurazione dei prodotti eccellente e fluida, costi eccezionali
Ciao,
Grazie per la tua recensione positiva su Gelato! Siamo lieti di sapere che hai trovato l'impostazione e la configurazione dei prodotti eccellenti e fluide. Siamo qui per garantire che il nostro servizio continui a soddisfare le tue aspettative. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci.
Cordiali saluti,
Michal
Gelato Support Team
it was great
Hello,
Thank you so much for taking the time to leave an excellent rating! We are glad to hear that your experience with our Shopify app was great. Our Team is available 24/7 if you even need assistance.
Best regards,
Michal
Gelato Support Team