Note globale
4,8
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
26 avril 2024

Good quality and good shipping.

Kosmic Design
Brésil
11 mois d’utilisation de l’application
Gelato a répondu 28 avril 2024

Hi,

Thank you for taking the time to leave us a positive review. We're glad to hear that you're satisfied with the quality of our products and our shipping services. Ensuring high-quality products and timely delivery is our top priority, and we're pleased to know that we've met your expectations. If you have any further feedback or questions, please feel free to reach out to us. We appreciate your support!

Best regards,

Michal
Gelato Support Team

2 février 2024

Easy to navigate but I would love to have some free mockups

Blaand Apparel
Royaume-Uni
11 jours d’utilisation de l’application
Gelato a répondu 3 février 2024

Hi, Thank you for taking the time to share your feedback on our Shopify app. We're pleased to hear that you find our app easy to navigate. Regarding the request for free mockups, we appreciate your suggestion and will certainly take it into consideration as we continue to enhance our services. Your input is valuable to us, and we're committed to improving our offerings based on customer insights. If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for choosing Gelato.

Best regards,
Michal
Gelato Support Team

16 janvier 2024

Thanks a lot for great service

Art House Fashion
États-Unis
7 mois d’utilisation de l’application
Gelato a répondu 17 janvier 2024

Hello,

Thank you for your feedback! We're glad to hear that you are happy with our service and integration with Shopify. If you have any more insights or suggestions, feel free to share.

Warm regards,
Michal
Gelato Support Team

7 janvier 2024

No way to update prices in bulk. Requested escalation to management twice, never got contacted.

Minnesota History Shop
États-Unis
Plus de 2 ans d’utilisation de l’application
Gelato a répondu 9 janvier 2024

Hi there,

Thanks for taking the time to share your feedback.

We've looked into this and can see two of our senior team members have attempted to reach out to you (including one manager) highlighting the available options - we're sorry if these weren't received.

We've just sent a new email to your alternative email address with the details. If you still haven't received anything please reach out to us via apifeedback@gelato.com and we'll be happy to discuss.

Best regards,
Kyle
Head of Customer Service

23 février 2024

Well organized and user friendly.

Kerocks Fashion
Italie
8 jours d’utilisation de l’application
Gelato a répondu 27 février 2024

Hello,

Thanks so much for sharing your experience and the 5-star review! Our team is available 24/7 if there's anything we can support with.

Kind regards,
Bart
Gelato Support Team

29 avril 2024

Great support, great quality, great products.

A Todo Motor
Espagne
10 jours d’utilisation de l’application
Gelato a répondu 1 mai 2024

Hello,

We're glad to hear that you're satisfied with our support, quality, and products. If there's anything else we can assist you with or if you have any questions, feel free to reach out. We're here to help!

Best regards,
Bart
Gelato Support Team

3 avril 2024

So far I'm really impressed with this app. The design is very intuitive, which makes creating products quick and fun.

Andros
États-Unis
31 minutes d’utilisation de l’application
Gelato a répondu 5 avril 2024

Hello,

Thank you for sharing your thoughts! We're thrilled that you're impressed with our app's functionality and user-friendly design. If you ever need assistance or have any questions, feel free to reach out to us. We're here to help make your experience with Gelato enjoyable and productive.

Best regards,
Bart
Gelato Support Team

20 février 2024

because i can.

MemeShirts
États-Unis
Environ un mois d’utilisation de l’application
Gelato a répondu 22 février 2024

Hello,

Thanks so much for sharing the 5-star review! Our team is available 24/7 if there's anything we can support with.

Kind regards,
Kyle

Modifié le 13 avril 2024

one word amazing!!!

HEART FELT DESIGNS
États-Unis
16 jours d’utilisation de l’application
Gelato a répondu 31 mars 2024

Hi,

Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Michal
Gelato Support Team

23 avril 2024

So far so good

Motu-Vita
Australie
16 jours d’utilisation de l’application
Gelato a répondu 25 avril 2024

Hello,

Thanks for sharing your thoughts! We're glad to hear you're having a positive experience with Gelato. If you have any specific feedback or suggestions for improvement, feel free to let us know.

Best regards,
Bart
Gelato Support Team