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Very simple platform to use and you to use And to learn I enjoy it very much We got a great deal on their pricing and customer support is very helpful and I really enjoy the app Keep doing the great work
Hello,
Thanks so much for your kind words! We’re thrilled to hear you’re enjoying the platform and finding it easy to use. It’s fantastic that you’re happy with our pricing and support. If you ever need anything or have suggestions, just let us know!
Best regards,
Bart
Gelato Support Team
I wish the compan offered more options ESPECIALLY PANTS
Hello,
Thank you for your feedback! We're glad you're enjoying our services and we appreciate your suggestion for more options, especially pants. Expanding our product range is something we're always considering, and your input helps guide our decisions. If you have any other suggestions or needs, we're here to listen.
If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com.
Best regards,
Michal
Gelato Support Team
It was very easy to setup in my shop. With products that are relatively simple and yet sophisticated.
Hi,
Thanks for sharing that! It's great to hear the setup process went smoothly for your shop, and that the products feel both simple and sophisticated. If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com.
Best regards,
Michal
Gelato Support Team
DONT KNOW YET
Hi there,
Thank you for your review! We understand that you're still exploring the platform. We truly value your feedback and have reached out to learn more about how we can improve your experience. If there's anything else we can assist you with, please reach out to us via apifeedback@gelato.com
Best regards,
Bart
Gelato Support Team
The app needs to be as good as the website
Hi there,
Thank you for taking the time to share your feedback! We’ve reached out to learn more about your experience and how we can make things better. If there’s anything else we can assist with, feel free to reach out to us via apifeedback@gelato.com
Best regards,
Bart
Gelato Support Team
Easy setup for POD for my artwork.
Hello,
Thank you for your feedback! We’re glad to hear that you found the setup process easy for your print-on-demand artwork. If you need any assistance or have questions as you continue, feel free to reach out.
If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com.
Best regards,
Michal
Gelato Support Team
Very helpful!
Hello,
Thank you for the review!
If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.
Thank you for choosing Gelato!
Kind regards,
Michal
Gelato Support Team
Super app! I like.
Hi,
Thanks for your great review! Should you need any help or have any questions reach out to us via apifeedback@gelato.com.
Kind regards,
Bart
Gelato Support Team
My experience so far with Gelato is good for a beginner. The platform has been an eye-opener, but the store is still in the building state, therefore, I can not comment much on customer service issues. I would like to know how to order samples at a discount rate so as to see what my physical products look like.
Hello,
Thank you for sharing your positive experience with Gelato! We're delighted to hear that the platform has been an eye-opener for you as a beginner. As you continue to build your store, we appreciate your understanding that customer service experiences are yet to be fully explored.
Regarding ordering samples, we currently offer the ability to order them directly through our platform. Unfortunately, we don't have a specific discount rate for samples at the moment. However, we believe in the quality of our products, and ordering samples will give you a firsthand look at the excellent printing and material standards we maintain.
If you have any further questions or need assistance as you progress with your store, feel free to reach out. We're here to support you on your journey with Gelato, and we wish you great success in building and growing your business!
Best regards,
Bartosz
Gelato Support Team
It's not the best interface of all the print on demand companies I have used. But it is by far not the worst. And the production cost on the T-shirts along with the production times and shipping discounts make them the best value that I have found. The only ting I would really change is adding better mockups. For my products I need the mockups to be a little more "Fun"
Hello,
Thank you for your detailed feedback. We appreciate your perspective on the interface and understand the importance of engaging and fun mockups. We're always working to enhance our platform, and your input is invaluable. We'll ensure your feedback is shared with our development team for consideration. If you have any specific ideas or features you'd like to see, feel free to reach out.
We're here to make your experience with Gelato as enjoyable as possible,
Bartosz
Gelato Support Team