Avis (1 130)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
1 novembre 2024

The quality of the products (I used phone cases and posters so far) are excellent. Each time I have a question the customer service responds very fast, professional and really helpful. That gives me a good feeling for the future. The app is easy to use and self-explanatory, highly recommended!

Turtlebite Design
Suisse
6 mois d’utilisation de l’application
Gelato a répondu 2 novembre 2024

Hi,

Thank you for your fantastic 5-star review! We're thrilled to hear that you're happy with the quality of our phone cases and posters, and that you've had positive experiences with our customer service team. Your satisfaction is our top priority, and we're committed to providing excellent products and service.

We're also glad to hear that you find our app easy to use. We strive to make the ordering process as smooth and convenient as possible.

Thank you again for your kind words and for choosing Gelato.

Kind regards,

Michal
Gelato Support Team

24 octobre 2024

Love that I can allow customers to customize thier own products! Just wish I could advertise/sell more!

Honest Mel's
Canada
6 mois d’utilisation de l’application
Gelato a répondu 26 octobre 2024

Hi there,

Thank you for sharing your positive experience! We’re glad you’re enjoying the Personalization Studio features. If you have any questions, feel free to reach out—we're here to help!

Best regards,
Bart
Gelato Support Team

4 décembre 2024

Gelato has integrated seamlessly with my business and added the element of print on demand to my artwork so I can now bring my designs to my audience in fun new ways! It was intuitive to set up, easy to figure out, takes the stress out of print on demand, shipping, and fulfillment, and I’ve enjoyed working with the customizable options! 100% recommend!

Creative Coddiwomples
États-Unis
Environ un mois d’utilisation de l’application
Gelato a répondu 7 décembre 2024

Hello,

Thank you for your wonderful 5-star review. We’re glad to hear that Gelato has been a seamless addition to your business and that you’re enjoying the flexibility of print on demand for your artwork. Making the setup intuitive and stress-free is exactly what we strive for.

If you ever need assistance or have suggestions to share, we’re always here to help.

Andrzej
Gelato Support Team

9 octobre 2024

I love how easy this app is to navigate. there is many design templates available. shipping is cost effective and fast. Gelato has made starting my own online business possible. and such an easy transition.

L.J Boutique
Australie
22 jours d’utilisation de l’application
Gelato a répondu 11 octobre 2024

Hello,

Thank you for the wonderful review! We’re glad to hear Gelato has been working well for you. If you need anything along the way, don’t hesitate to get in touch.

Best regards,
Bart
Gelato Support Team

9 octobre 2024

It's great, although I'd prefer more automated options for bulk product setup. Especially of wall art where all mine needs to be is centered and scaled to fit.

The Wonky Wanderer
Australie
8 mois d’utilisation de l’application
Gelato a répondu 10 octobre 2024

Hello,

Thank you for your positive review! We’re glad to hear that you’re enjoying Gelato. Regarding your feedback on bulk product setup, we have solutions which can help streamline the process. You can learn more about these features in our Help Center or by contacting our team via chat or e-mail - we will be happy to support you according to your needs.

If you need any further assistance, feel free to reach out, we are available 24/7!

Best regards,
Andrzej
Gelato Support Team

14 octobre 2024

I have used print on demand sites before, but NONE like Gelato. The ability to use templates to take one design and apply it to a multitude of shirts absolutely blew my mind!

The first time I used this, I tried to apply one design to all the colors and couldn't figure out why it wouldn't work -- until I realized "limit of 100 shirts per template" meant that my 590 shirt designs FROM ONE TEMPLATE was a wild dream come true!

I very highly recommend this site if you've got a bustin' catchy line that you want to share with the world!!

My Store
États-Unis
13 jours d’utilisation de l’application
Gelato a répondu 16 octobre 2024

Hi there,

Thanks so much for the awesome review! We're really glad to hear that you’re enjoying the template feature and that it’s making your design process easier. It sounds like you have some exciting ideas to share with the world! If you ever need assistance or have questions, we’re just a message away.

Best regards,
Bart
Gelato Support Team

26 octobre 2024

PROS
Easy-to-use interface
Good design tools
Several print location options
Good integration with storefronts
Wide range of connections to other sources, such as Google and Pinterest

CONS
Variants are limited to 100
Lack of 'Higher ended' products
Lack of written Shipping Policy

M2M Global, LLC
États-Unis
2 mois d’utilisation de l’application
Gelato a répondu 28 octobre 2024

Hello,

Thank you for the thoughtful 5-star review! We're glad you're enjoying the interface, design tools, and integration options.

Regarding the points raised, please note that the 100-variant limit is set by Shopify. For shipping, estimated delivery times and tracking information are available in our catalog, with additional details on returns and our quality guarantee in our Help Center. For any specific product requests, please reach out—we'd love to hear your ideas!

Thank you again for the feedback and your support.

Best regards,
Bart
Gelato Support Team

6 décembre 2024

Gelato has been a game-changer for my print-on-demand business. The platform is incredibly user-friendly, making it easy to create, customize, and manage products. The variety of high-quality materials and printing options ensures my customers receive premium products, from art prints to apparel.

What sets Gelato apart is its global production network, which means faster delivery times and reduced shipping costs for customers worldwide. I also appreciate the eco-friendly focus, like local production and FSC-certified materials, aligning perfectly with my brand's sustainability goals.

Their customer support is responsive and helpful, addressing any issues promptly. The integration with e-commerce platforms like Shopify is seamless, saving time and reducing manual work.

If you're looking for a reliable and efficient print-on-demand solution with top-notch quality, Gelato is an excellent choice. It has allowed me to scale my business and provide an exceptional experience for my customers. Highly recommend!

The Winter Nook
États-Unis
8 jours d’utilisation de l’application
15 novembre 2024

Excellent Customer Service and support for specialised queries. They are growing at a mass scale so bugs are to expected but from my experience issues are about 5% of all orders. Divine is simply the best

ArtfulTravelPast
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Gelato a répondu 16 novembre 2024

Hello,

Thank you so much for your 5-star review and thoughtful feedback. We’re delighted to hear that our customer service and support for specialized queries have met your expectations. As we continue to grow, we truly appreciate your understanding that occasional issues can arise—your feedback helps us improve every day.

We’re especially pleased to know you’ve had such a positive experience with Divine. She’s an invaluable part of our team, and your recognition means a great deal to her and to all of us. Thank you for your trust and for being part of our journey.

Best regards,

Michal
Gelato Support Team

20 septembre 2024

Gelto is a great platform to create POD products, mockups and is easily integrated with Shopify.

Random Goodness
Australie
10 mois d’utilisation de l’application
Gelato a répondu 23 septembre 2024

Hello,

Thank you for your review! We’re glad to hear you're finding the platform helpful and easy to integrate. If you need any assistance or have any questions, feel free to reach out!

Best regards,
Bart
Gelato Support Team