Recensioni (1.219)
Restringi
-
In base alla valutazione
Gelato.com offers a seamless way to print high-quality products globally. The network of local printers ensures fast delivery, reduced carbon footprint, and lower shipping costs. Whether for business or personal projects, Gelato provides exceptional print-on-demand services with excellent customer quality. The platform is user-friendly, integrates with e-commerce stores, and guarantees professional results. A great choice for creatives and entrepreneurs!
Hello Igor,
Thank you for your thoughtful review! We’re so glad you’re enjoying the benefits of our global printing network, fast delivery, and seamless integration. We appreciate your support and look forward to continuing to help bring your projects to life!
Best regards,
Bart
Gelato Support Team
The quality of the products (I used phone cases and posters so far) are excellent. Each time I have a question the customer service responds very fast, professional and really helpful. That gives me a good feeling for the future. The app is easy to use and self-explanatory, highly recommended!
Hi,
Thank you for your fantastic 5-star review! We're thrilled to hear that you're happy with the quality of our phone cases and posters, and that you've had positive experiences with our customer service team. Your satisfaction is our top priority, and we're committed to providing excellent products and service.
We're also glad to hear that you find our app easy to use. We strive to make the ordering process as smooth and convenient as possible.
Thank you again for your kind words and for choosing Gelato.
Kind regards,
Michal
Gelato Support Team
Easy to navigate and good products.
Hi,
Thank you for your feedback. We're glad to hear you're enjoying the platform and our products. If you ever need assistance, feel free to reach out. We appreciate your support and look forward to serving you again.
Kind regards,
Michal
Gelato Support Team
Excellent Customer Service and support for specialised queries. They are growing at a mass scale so bugs are to expected but from my experience issues are about 5% of all orders. Divine is simply the best
Hello,
Thank you so much for your 5-star review and thoughtful feedback. We’re delighted to hear that our customer service and support for specialized queries have met your expectations. As we continue to grow, we truly appreciate your understanding that occasional issues can arise—your feedback helps us improve every day.
We’re especially pleased to know you’ve had such a positive experience with Divine. She’s an invaluable part of our team, and your recognition means a great deal to her and to all of us. Thank you for your trust and for being part of our journey.
Best regards,
Michal
Gelato Support Team
PROS
Easy-to-use interface
Good design tools
Several print location options
Good integration with storefronts
Wide range of connections to other sources, such as Google and Pinterest
CONS
Variants are limited to 100
Lack of 'Higher ended' products
Lack of written Shipping Policy
Hello,
Thank you for the thoughtful 5-star review! We're glad you're enjoying the interface, design tools, and integration options.
Regarding the points raised, please note that the 100-variant limit is set by Shopify. For shipping, estimated delivery times and tracking information are available in our catalog, with additional details on returns and our quality guarantee in our Help Center. For any specific product requests, please reach out—we'd love to hear your ideas!
Thank you again for the feedback and your support.
Best regards,
Bart
Gelato Support Team
Being new to gelato, I was skeptical and curious. So far of my experience has been great. The quality of the product was amazing and the time to receive as fast and easy.
Hello,
Thank you for your 5-star review and for sharing your experience with Gelato. We're delighted to hear that your initial skepticism has turned into satisfaction and that you’re impressed with the quality of our products and the ease and speed of delivery.
We’re here to ensure your continued success, so please feel free to reach out if you need any assistance.
Kind regards,
Michal
Gelato Support Team
I have used the app a very short time, but so far it's been a good experience.
Hello,
Thank you for your review! We're glad to hear you've had a good experience so far. If there's anything we can do to make it even better, just let us know!
Best regards,
Bart
Gelato Support Team
Very difficult to produce product listings fo business purposes
Hi there,
Thanks for your feedback! We've reached out directly to learn more about the difficulties you’ve faced when creating product listings. Understanding your experience helps us continue improving the platform.
Best regards,
Bart
Gelato Support Team
Super easy to use, high quality products. I just ordered a test hoodie and it was great which is why I am now integrating it into my site. Thanks guys!
Hello,
Thank you so much for the fantastic review!
We're glad to hear that you found the app easy to use and that you were happy with the quality of your test hoodie. That’s exactly the experience we aim to deliver! We're excited to be part of your journey and can’t wait to see your store grow with Gelato. If you ever need support or have questions, we're always here to help. Thanks again for choosing Gelato!
Best regards,
Michal
Gelato Support Team
I have used print on demand sites before, but NONE like Gelato. The ability to use templates to take one design and apply it to a multitude of shirts absolutely blew my mind!
The first time I used this, I tried to apply one design to all the colors and couldn't figure out why it wouldn't work -- until I realized "limit of 100 shirts per template" meant that my 590 shirt designs FROM ONE TEMPLATE was a wild dream come true!
I very highly recommend this site if you've got a bustin' catchy line that you want to share with the world!!
Hi there,
Thanks so much for the awesome review! We're really glad to hear that you’re enjoying the template feature and that it’s making your design process easier. It sounds like you have some exciting ideas to share with the world! If you ever need assistance or have questions, we’re just a message away.
Best regards,
Bart
Gelato Support Team