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평점별
Very easy to work with, products are good quality and deliver quickly. There was small issues with their embroidery products (they did not arrive) I tried this particular product again recently and everything I designed and ordered arrived within the week. Anytime I have contacted customer service, they got back to me quickly and were able to resolve any issues. I will continue to work with Gelato and would recommend them to others that are looking for this service.
Hello,
Thank you for your feedback! We're thrilled to hear that you find Gelato easy to work with and that you're satisfied with our products and delivery speed. If you ever need assistance or have any questions, please feel free to reach out.
We appreciate your support,
Bart
Gelato Support Team
I do not like the charges relating to designing tools, for example, subscription to access background remover
Hello,
Thank you for your feedback. We understand that the charges for certain design tools, such as the background remover, may not be ideal for everyone. We offer these premium tools to provide additional value - please note that our Gelato+ subscription offers additional tools such as product discounts and more.
We'd love to offer an alternative solution - please reach out to us at apifeedback@gelato.com and we will be happy to discuss this further.
Best regards,
Andrzej
Gelato Support Team
great product
Hi there,
Thank you for your feedback! We’re glad to hear you’re having a positive experience. If you need any assistance or have questions, feel free to get in touch.
Best regards,
Bart
Gelato Support Team
Easy to learn and use
Hello,
Thank you so much for your 5-star review! We're happy to hear that you found our app easy to learn and use. Your positive feedback means a lot to us, and we're committed to keeping the experience smooth and user-friendly. If you ever need assistance or have suggestions, we're here 24/7 to help.
Thanks again for your support!
Kind regards,
Michal
Gelato Support Team
Super app! I like.
Hi,
Thanks for your great review! Should you need any help or have any questions reach out to us via apifeedback@gelato.com.
Kind regards,
Bart
Gelato Support Team
so easy! Looks amazing - can't wait for my customers to purchase. easy process! thank you
Hello,
Thank you for your feedback! It's fantastic to hear that you found Gelato easy to use. Ensuring our platform is straightforward and user-friendly is our top priority. If you have any questions or need further assistance, don't hesitate to reach out. We're here to support you every step of the way!
Kind regards,
Bart
Gelato Support Team
Gelato is very user friendly the intergration to Shoplfy was easy I love its so all in one. I'm not tech savvy and know nothing about e commerce or Pod .but Gelato and Shopify has made it easy and enjoyable to learn
Hello,
Thank you for sharing your positive experience with Gelato! We're glad to hear that our integration with Shopify has been smooth and user-friendly for you. It's great to know that our platform has helped make the process of learning about e-commerce and print-on-demand enjoyable for you. If you ever need further assistance or have any questions, please don't hesitate to reach out to us.
Best regards,
Michal
Gelato Support Team
The fact that the products are of good quality. The sizes generous and true. The service super fast and amazing. My customers get to edit and approve of their custom choices prior to confirming and placing the order. No problem with getting a refund for a faulty product, provided there is adequate documentation and verification. Reducing cost for shipping for our customers, potentially customs costs and reducing the carbon footprint are further bonus's I absolutely love. I have to say, so far......I am impressed!
Hi,
Thank you for sharing your positive experience with Gelato! We're thrilled to hear that you appreciate the quality of our products, our efficient service, and our customer-friendly features like customization options and hassle-free refunds. We're also glad that our efforts to reduce shipping costs and environmental impact have resonated with you. If you ever need any assistance or have feedback to share, please feel free to reach out to us. We're here to support you every step of the way!
Best regards,
Michal
Gelato Support Team
easy to use user friendly
Hi,
Thank you for your review! We're happy to hear that you find Gelato easy to use and user-friendly. If you need any assistance or have any suggestions, don't hesitate to reach out.
Best regards,
Michal
Gelato Support Team
best best best
Hi there,
Thank you for the fantastic 5-star rating! We truly appreciate your support. If there's anything you need or any questions you have, don’t hesitate to reach out!
Best regards,
Bart
Gelato Support Team