리뷰 (1,189)

전체 평점
4.8
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 7월 21일

Very simple platform to use and you to use And to learn I enjoy it very much We got a great deal on their pricing and customer support is very helpful and I really enjoy the app Keep doing the great work

My Store
미국
앱 사용 기간 대략 2개월
답글 Gelato개 2024년 7월 23일

Hello,

Thanks so much for your kind words! We’re thrilled to hear you’re enjoying the platform and finding it easy to use. It’s fantastic that you’re happy with our pricing and support. If you ever need anything or have suggestions, just let us know!

Best regards,
Bart
Gelato Support Team

2024년 9월 22일

DONT KNOW YET

Dacoma store
오스트리아
앱 사용 기간 25일
답글 Gelato개 2024년 9월 23일

Hi there,

Thank you for your review! We understand that you're still exploring the platform. We truly value your feedback and have reached out to learn more about how we can improve your experience. If there's anything else we can assist you with, please reach out to us via apifeedback@gelato.com

Best regards,
Bart
Gelato Support Team

2024년 4월 11일에 편집됨

Nicer interface than printify with better options for print location and control. Mockups would be nice to allow import of pre made mockups from files existing.

good layouht for adding importing products, although it would be nice to pick more tan one at a time

RoseThorn Place
뉴질랜드
앱 사용 기간 4개월
답글 Gelato개 2024년 3월 25일

Hello,

We appreciate your detailed feedback. Your insights into our interface and mockup options are valuable to us as we continuously enhance our platform. Have you explored our Mockup Studio feature? It enables you to import your own mockups from existing files. If you have further feedback or specific ideas, feel free to reach out directly.

Our aim is to ensure your Gelato experience is seamless and enjoyable,
Bart
Gelato Support Team

2024년 9월 9일

Very helpful!

Nation Party Collective
캐나다
앱 사용 기간 6개월
답글 Gelato개 2024년 9월 10일

Hello,

Thank you for the review!

If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.

Thank you for choosing Gelato!

Kind regards,

Michal
Gelato Support Team

2024년 3월 3일

Finding the limitations of sizing designs is not very competitive to other sources. The 150 DPI is making the design to small. The DTG is falling short of the expected color.

Woodchucks Garage
미국
앱 사용 기간 5개월
답글 Gelato개 2024년 3월 6일

Hi,

Thank you for sharing your feedback regarding our Shopify app. We appreciate your input regarding sizing limitations and understand your concerns about the 150 DPI and color expectations with DTG. We apologize for any inconvenience you've experienced. Our team is continuously working to enhance our services, and your insights are valuable in this process. If you have specific details or examples to share, we would love the opportunity to investigate further and address any issues. We've reached you directly via e-mail to assist you further.

Best regards,

Michal
Gelato Support Team

2024년 3월 31일

I enjoy the products from Gelato.

I use the multi product tool to add to store, on my mobile browser because the multi product tool doesn't seem to exist on the app. On more than one occasion I have gotten to the end only to have the site freeze and I lose 30 minutes of work.

Mad Genius Designs by Jewel Goodwin
캐나다
앱 사용 기간 4일
답글 Gelato개 2024년 4월 2일

Hi,
Thank you for sharing your experience. We're glad to hear that you enjoy our products. We apologize for any inconvenience you've encountered while using the multi-product tool on your mobile browser. We understand the frustration of losing work due to site freezes. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.

Thank you for choosing Gelato!

Best regards,

Michal
Gelato Support Team

2024년 4월 24일

Very simple use , but have a trouble with some API for Amazon Sell.

Anymage Sweden
스웨덴
앱 사용 기간 3개월
답글 Gelato개 2024년 4월 26일

Hi,

Thank you for your feedback! We're glad to hear that you find Gelato easy to use. We apologize for the trouble you encountered with the API for Amazon Sell. We're constantly working to improve our platform, and we appreciate your input. If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com.

Best regards,

Michal
Gelato Support Team

2024년 3월 16일

perfect right now

ProxyDiez
프랑스
앱 사용 기간 8개월
답글 Gelato개 2024년 3월 18일

Hi,

Thanks for your review! If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.

Thank you for choosing Gelato,
Bart
Gelato Support Team

2024년 3월 11일

Very good experience so far.

alphasailor
인도
앱 사용 기간 2개월
답글 Gelato개 2024년 3월 13일

Hi,

Thank you for taking the time to write the review. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.

Thank you for choosing Gelato!

Best regards,

Michal
Gelato Support Team

2024년 8월 6일

Super app! I like.

Wallart Artworks custom
캐나다
앱 사용 기간 대략 1개월
답글 Gelato개 2024년 8월 7일

Hi,

Thanks for your great review! Should you need any help or have any questions reach out to us via apifeedback@gelato.com.

Kind regards,
Bart
Gelato Support Team