리뷰 (1,192)

전체 평점
4.8
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
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2021년 2월 25일에 편집됨

Update 25/02/21 : so here i am updating my review again.one of there members have sorted me and very helpful advice. to be honest i may be wrong or too quick to leave them a review like the one i have left. hope fully things will move forward and i will keep update as i go.. so far very helpful thanks 24/02/21
Dont evan try this app.i have tried them for a sample order as i was not sure what they ...

Nelly & bros
영국
앱 사용 기간 3개월
답글 Gelato개 2021년 2월 26일

Hi,

Thank you for reconsidering and updating the review.

We are in March 2021 adding 7 new partners for apparel in the EU, North America and South America. Sometimes we are ...

2023년 12월 18일

Super intuitiva. Gracias por crear una plataforma tan increíble.

Paint and Print
우루과이
앱 사용 기간 3개월
답글 Gelato개 2023년 12월 20일

Nos alegra saber que encuentras la plataforma super intuitiva! Estamos comprometidos en hacer que la experiencia sea lo más fácil y eficiente posible. Si tienes alguna ...

2023년 11월 9일

still a bit slow at publishing products

BuyByCamilla
영국
앱 사용 기간 3개월
답글 Gelato개 2023년 11월 13일

Hello,

Thank you for sharing your feedback about the publishing speed. We're constantly working to improve our platform, and your input is valuable. If you have any specific ...

2022년 5월 21일

I love the integration. It works seamlessly. The only concern is the flat rate shipping. Your Shopify store charges a flat rate but the actual shipping cost would vary by weight and there's no way to solve this other than editing shipping profiles for each product and each shipping zone which is quite tedious

Bantayan Direct
필리핀
앱 사용 기간 2개월
답글 Gelato개 2022년 5월 24일

Thanks for the review. It's great to hear your thoughts and feedback. We're reaching out with more information on how you can test out our "live shipping rates" which is a ...

2021년 4월 22일에 편집됨

Not long after I posted my previous review one of their team members contacted me with some clarity and possible other options on their website that I might find interesting, which was super helpful.. he was also very understanding of my concerns and business model. Good job gelato, good job.

NEXX TRENDS
캐나다
앱 사용 기간 대략 2개월
답글 Gelato개 2021년 4월 22일

Hi,

Thank you for your feedback and for being open to re-evaluating the rating.

I am really glad you found our phone conversation useful. Should you need any further support ...

2021년 1월 15일에 편집됨

I had a lot of conversation with Gelato about a few issues, one of which was never resolved. Pros:
-Quality prints (sample test);
-Very fast service in the USA and a satisfied customer (one sale only with Gelato);
-Good communication (chat help line);
-Integration with Shopify works well. Cons:
-Prices are constantly changing;
-A price bug (big increase) which was fixed a few days later (after ...

VisualArtCreative
캐나다
앱 사용 기간 대략 2개월
답글 Gelato개 2021년 1월 18일

Hi,

Thank you for your review and investing time in organizing this feedback.

We recognize your frustrations and would like to bring some context and explanation - more for ...

2021년 3월 12일에 편집됨

Just getting started with Gelato - they called me today to offer extensive support which is wonderful so we can get our colour profiles correct. We are trialling a few of their products and have high hopes of building a wonderful business with them. We will update our review over time with how we get on, but we have made a start and their local delivery and integration with Shopify is a great ...

JohnDyerGallery
영국
앱 사용 기간 대략 1개월
답글 Gelato개 2021년 3월 12일

Hi,

First of all, thank you for taking the time to write a review and provide your detailed feedback. You have already provided fantastic insights to the team.

It was a ...

2022년 2월 10일

The integration with Shopify works impeccably. Things that I would change:
- If you published a product with shipping included, you cannot change the option later
- for the personalize design the image resizing tool behaves weird. Over all, I'm pretty happy with it by now.

HumorJobs
네덜란드
앱 사용 기간 대략 1개월
답글 Gelato개 2022년 2월 11일

Hi, thanks for your review! We're glad that you're happy with our app. One of our colleagues has gotten in touch with you to learn more about how we can make your experience ...

2021년 7월 7일에 편집됨

I am updating my review. Gelato reached out to me and addressed my concerns. Company staff called and worked with me. Two of the issues have been resolved and the third is well on its way to a solution. If you are looking for a company to quickly address and fix issues, I recommend Gelato.

Livabby Tea
미국
앱 사용 기간 26일
답글 Gelato개 2021년 7월 2일

Thank you for your feedback and for being open to re-evaluating the rating. We are glad we were able to clarify the issues quickly. We are here to support and ensure that ...

2024년 3월 1일

Great experience with a few minor mishaps.

The very first sample I ordered was amazing quality, but I have not gotten that same garment type since, despite using the same exact template (I only changed the logo/branding). Still- the print & embroidery quality is top notch.

I also ordered a non-zip hoodie sample, but was sent a zip instead, which they quickly resent. I mention this because I fear ...

THEWORLDEFFECT
미국
앱 사용 기간 25일
답글 Gelato개 2024년 3월 4일

Hi there,

We are happy to know that you are delighted with our print quality. We are committed to making the experience as smooth as possible and are continuously working to ...