Omtaler (1 185)
Raffiner
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Etter vurdering
It’s very user friendly
Hello,
Thank you for your review! We're glad to hear that you find the app user-friendly. If you have any suggestions or need further assistance, please feel free to let us know.
Kind regards,
Bart
Gelato Support Team
I couldn't be happier with the experience. The process was incredibly simple and user-friendly, making it easy for me to design and customize my product exactly the way I wanted.
Hello,
Thanks for sharing your thoughts! It’s great to hear that you found Gelato straightforward and easy to navigate. If you need any help or have questions in the future, just let us know!
Kind regards,
Bart
Gelato Support Team
Great company and the app is very easy and straightforward
Hi there,
Thank you for the 5-star review! We're glad to hear you're enjoying the app and finding it easy to use. If you ever have any questions or need support, feel free to reach out!
Best regards,
Bart
Gelato Support Team
Great user experience getting my first store online. Integration with Shopify makes everything a breeze.
Hello,
Thank you for your 5-star review. It’s great to hear that you had a smooth experience setting up your store and integrating with Shopify. We aim to make the process as seamless as possible for our creators.
If you need any support as you continue to grow your store, feel free to reach out.
Andrzej
Gelato Support Team
Easy to use
Hello,
Thank you for the 5-star review! We're glad you find the platform easy to use. If you ever need assistance, feel free to reach out!
Best regards,
Bart
Gelato Support Team
The app needs to be as good as the website
Hi there,
Thank you for taking the time to share your feedback! We’ve reached out to learn more about your experience and how we can make things better. If there’s anything else we can assist with, feel free to reach out to us via apifeedback@gelato.com
Best regards,
Bart
Gelato Support Team
Nice idea. But support has been abysmal. I really hope they can fix things. If not, we're out. Just don't expect good support.
Hi there,
We sincerely apologize for the communication issues you’ve experienced. It seems that some of your replies may not have been received, which contributed to the difficulties you faced. It looks like our support team has already reached out to gather more details and address the situation.
We are committed to resolving this issue and enhancing your experience with us. I’ve contacted you directly via email to ensure we address this thoroughly. We are dedicated to learning from this feedback and making the necessary improvements to better serve you in the future.
Kind regards,
Bart
Gelato Support Team
Just signed up and so far so good! I think ill be switching POD partners to Gelato!
Hello,
Thank you for your review and for choosing to give Gelato a try! We're pleased to hear that your experience has been positive so far. If you decide to make the switch, we'll be here to support you every step of the way. Should you have any questions or need assistance, feel free to reach out to us.
Best regards,
Michal
Gelato Support Team
Gelato has been very user friendly and has a few built in tools to make things even easier.
Hi,
Thank you for your kind review! We're happy to hear that you find Gelato user-friendly and that our built-in tools have made things easier for you. Your feedback is greatly appreciated, and we're here to keep supporting your success.
Best regards,
Michal
Gelato Support Team
Ottima app, facile comprensione e utilizzo
Ciao,
Grazie per la tua recensione! Siamo lieti che tu trovi l'app intuitiva e facile da usare. Se c'è qualcosa che possiamo fare per migliorare ulteriormente la tua esperienza, non esitare a contattarci!
Cordiali saluti,
Bart
Gelato Support Team