Omtaler (1 189)
Raffiner
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Etter vurdering
I love this app app much
Hi there,
Thank you for your wonderful feedback! We're thrilled to hear you're loving the app. If you need any assistance, we're always here to help!
Best regards,
Bart
Gelato Support Team
I've only had issues with this app to send products to Finland. People haven't got any info when package have arrived and when ordering samples to Estonia they all got lost at the first try. I needed to uninstall since at least to Finland and especially to Estonia this is not usable. Customer service has been helpfull and app itself works. So maybe some other country it's fine but for me no.
Hi there,
Thank you for sharing your experience with us. We’re sorry to hear about the delivery issues to Finland and Estonia. After reviewing the affected orders, we found that phone numbers were not provided, so customers weren’t notified about their packages and were unable to collect them from the pick-up points in time.
I’ve reached out to you directly with more details so we can discuss this further and find a solution. We appreciate your feedback and are always working to improve our processes. If you need any further assistance, our customer service team is here to help.
Kind regards,
Bart
Gelato Support Team
So far so good. I ordered a sample and I saw some changes that I needed to make but overall creating and ordering the product went well.
Hello,
Thank you for your feedback! We’re glad to hear that creating and ordering your product went smoothly. If you need any help with the changes, feel free to reach out.
Best regards,
Bart
Gelato Support Team
Very easy to use and has great products!
Hello,
Thank you for your review! We’re happy to hear you find the service user-friendly and enjoy the variety of products. If there’s anything we can assist with, feel free to reach out anytime.
Kind regards,
Bart
Gelato Support Team
very easy and fast it is a dream for people that wants to start an clothing brand
Hello,
Thank you for your review! We're happy to hear that you find Gelato easy and fast, making it a great fit for starting a clothing brand. We’re happy to be part of your journey and look forward to supporting your growth. If you ever need assistance, don’t hesitate to reach out. Best of luck with your brand!
Best regards,
Michal
Gelato Support Team
Amazing
Hello,
Thank you for the great feedback! We’re delighted to hear you’re so pleased. If there’s anything else you need, just let us know!
Kind regards,
Bart
Gelato Support Team
I would 100% recommend Gelato, it is super easy to use and integrate with my shopify store.
Hello,
Thank you for your positive review and recommendation of our Gelato app. We appreciate your feedback on the ease of use and integration with your Shopify store. Our team works diligently to ensure a smooth experience for our users. We're glad to hear that our efforts have contributed to your satisfaction. Your input is valuable and helps us continue to improve our service. If you have any further suggestions or need assistance in the future, please don't hesitate to reach out. We look forward to supporting your business growth.
Warm regards,
Michal
Gelato Support Team
Thank Good
Hi there,
Thank you for your review! We're glad to hear things are going well. If you ever need assistance, feel free to reach out!
Kind regards,
Bart
Gelato Support Team
I love it That s so easy
Hi,
Thank you for your feedback! We're glad to hear that you're finding Gelato easy to use. If you ever have any questions or need assistance, feel free to reach out. We're here to help!
Best of luck with your journey ahead!
Kind regards,
Michal
Gelato Support Team
great app. easy navigation. for beginners and very skilled persons. great great app
Hello,
Thank you for your positive feedback on our app. We're pleased to hear that you find it easy to navigate and suitable for users of all skill levels. Your comments about the app being great are much appreciated. We strive to make our platform accessible and useful for everyone, from beginners to experienced users. If you have any suggestions for further improvements or need any assistance, please don't hesitate to contact us. We're committed to continually enhancing our service to meet our users' needs.
Best regards,
Michal
Gelato Support Team