Omtaler (1 189)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 89 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
22. februar 2021

The business model is very promising but unfortunately the technical solution (including the Shopify integration) does not live up to the high expectations. Errors occur too often causing orders to fail or be charged incorrectly.
In addition to this they have severe problems with products (particularly frames) out-of-stock. There are no automatic notification neither when an item it out-of-stock ...

Project Nord (JP)
Danmark
5 måneder bruker appen
Gelato svarte 22. februar 2021

Hi,

This feedback on stock management is well-received. Your feedback has been shared by many customers around the planet that, although they love that they finally have ...

30. oktober 2020

Please can you send the A3 format (11.7x16.5) in a tube ? Because the posters arrive torn or crumpled when they are in cardboard. Thank you

Fwisson
Frankrike
4 måneder bruker appen
Gelato svarte 30. oktober 2020

Hi,

Thanks for your feedback and sorry to hear about the issue with your order.

This kind of feedback, paired with constant monitoring of data from our global network, has ...

Redigert 4. februar 2021

I have been using Gelato for a few months with mixed results. 1 - More than half of my customers' orders arrived heavily damaged - while the box was not damaged, indicating the printers damaged the product and thought it was ok to ship it like that. Thankfully, Gelato has always been very good at refunding me for replacing orders, but it has left my customers with a bad first impression. With one ...

The Moon Guy Shop
Canada
2 måneder bruker appen
Gelato svarte 12. januar 2021

Hi,

First of all, thank you so much for taking the time to share your honest feedback - we really appreciate it!

At the same time, I am really sorry to hear about your ...

2. februar 2024

Easy to navigate but I would love to have some free mockups

Blaand Apparel
Storbritannia
11 dager bruker appen
Gelato svarte 3. februar 2024

Hi, Thank you for taking the time to share your feedback on our Shopify app. We're pleased to hear that you find our app easy to navigate. Regarding the request for free ...