Omtaler (1 043)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 89 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
10. februar 2021

I use Gelato worldwide. The customer service is very good. They took the time to help me go through zoom meetings for technical issues I had / functionalities I didn't understand. Upload new products is very easy, and there's a large variety of choice. The only thing is, there is no much packaging personalization possibilities.

JANOLO
Frankrike
Nesten 3 år bruker appen
Gelato svarte 10. februar 2021

Hi,

Thank you for your positive review on Gelato.

We are glad to hear that you are overall satisfied with both the product offering and Customer Service.

Also, very valuable feedback on custom packaging. The background for this is that we have close to 150 partners across 30 countries. We have built the network supported by standard in order to scale globally. The positive aspect of this is that Gelato provides a fast and most efficient delivery experience all over the world.

We are here to support your business and growth going forward. Please do not hesitate to reach out.

Best regards,
Achille

Achille Mileto
Head of Customer Advocacy
Gelato

23. juni 2021

I'm a professional oil painter & illustrator with 20 years experience creating prints of my work with local printers. I was hesitant moving my business online as I didn't want to risk quality issues with my customers. I did a lot of research and tests with various companies, simply put, Gelato won my business. Excellent customer service, beautiful print work, satisfied artist.

Imaginebox Emporium
USA
Nesten 3 år bruker appen
Gelato svarte 23. juni 2021

Thank you very much for your review! It is so motivating to hear that we could play this part in moving your business online and support your creativity. Our team is here for you and your customers 24/7. Best, Achille.

25. februar 2022

Gelato is a great print on demand app, their team is very helpful and products quality are excellent. I highly recommend it

PORTRAIT MY PET
Storbritannia
Over 2 år bruker appen
Gelato svarte 1. mars 2022

Hi, thanks for your review. Great to hear you're happy with our integration and products. Our team is here 24/7 to help if needed. Kind regards, Adeline

31. juli 2023

I am a very happy customer with Gelato. Not only are there products high-quality but their customer support is amazing. Whether I use their chat app for assistance or I email them directly, they are always very helpful! I recently had a discussion with one of their team members and the marketing strategy I received has made a huge difference in my online business. Thank you so much Gelato!

Nice Movie Posters
USA
Over 2 år bruker appen
Gelato svarte 2. august 2023

Hello,

We are absolutely delighted to hear that you are a very happy customer with Gelato! Thank you for taking the time to share your positive feedback. It brings us great joy to know that our high-quality products and exceptional customer support have made a positive impact on your business.

Our team takes pride in providing top-notch assistance through our chat app and email, and we're thrilled to have been able to help you. It's fantastic to hear that the marketing strategy you received from one of our team members has made a significant difference in your online business. We always strive to provide valuable insights and support to our customers to help them thrive.

Your success and satisfaction mean the world to us, and we are grateful to have the opportunity to be a part of your journey. Should you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Thank you for choosing Gelato, and we look forward to continuing to support your business.

Here's to more success and growth together,
Bartosz
Gelato Support Team

26. mars 2022

Great App, 100% quality products and services. His delivery options are more important for our customer experience. Good Job guys.

Deskarriados
USA
Over 2 år bruker appen
Gelato svarte 28. mars 2022

Hi, thanks for your review! It's great you are enjoying our products and integration. Please feel free to reach our support team whenever you need us. We're here 24/7 to help! Kind regards, Adeline

28. juni 2021

Excellent application! Gelato delivers high quality poster print with excellent delivery time [3 - 5 days]. Also, if there is something wrong with the order their customer supports always finds a solution! Absolutely recommend!

Our Icons
Nederland
Over 2 år bruker appen
Gelato svarte 28. juni 2021

Thank you for your review! We're so happy that you're satisfied with our app, poster quality and delivery time. Our team is here to support Our Icons 24/7 as you continue your journey! Best wishes, Achille

19. januar 2021

I'm very happy with the printing quality and fast shipping in Germany. I've tried several other providers, but gelato is by far the most reliable and fastest.

Cosico
Tyskland
Over 2 år bruker appen
Gelato svarte 19. januar 2021

Hi,

Thank you so much for the fantastic review and for choosing Gelato to fulfil and ship your orders to your customers. In particular, we are very happy you are pleased with the printing quality of our products and the delivery performance of our network.

Looking forward to supporting your business expansion to more countries outside Germany with our global network of 100+ print partners in 30 countries!

Please let us know if there is anything we can do to support you further.

Best,
Achille

Achille Mileto
Head of Customer Advocacy
Gelato

3. april 2024

great easy

ForTheDogs
USA
22 minutter bruker appen
Gelato svarte 5. april 2024

Hello,

Thank you for sharing your feedback! We're glad to hear that you found it easy to use and had a great experience. If you have any questions or need assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

9. april 2022

Gelato is easy to use and very intuitive and very quick to pick up and learn. Easy to work out what you need to do. Easy to combine with Shopify

Thinkbrig
New Zealand
Over 2 år bruker appen
Gelato svarte 11. april 2022

Hi, thanks for your review. It's great you find it easy to set up and sell with our Shopify integration! Our team is here for you 24/7 should you require our assistance with anything. Kind regards, Adeline

22. desember 2021

Gelato is the fastest and highest quality print partner for art prints I've found. We had some initial issues with API connectivity and Gelato's support team worked hard to resolve them in time for launch. Very happy thus far!

Outdoor Life Cover Art Shop
USA
Over 2 år bruker appen
Gelato svarte 24. desember 2021

Thank you for your review! We're happy to hear that you were able to launch your store in time and are glad with our support team and quality. You can surely count on us for assistance any time you need us! Kind regards, Adeline