Omtaler (1 043)
Raffiner
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Etter vurdering
Great customer service and website. Good rates for clothes and delivery.
It's great that they have production in many countries.
Hi there,
Thank you for your valuable feedback! We're very happy to hear this as we take pride in listening to our customers to develop a platform that is both useful and intuitive for them. We're also glad that you've found benefit from our customer service and our network of local production, resulting in shorter shipping and reduced carbon footprint.
If you have any further suggestions or questions, don't hesitate to reach out - we're available 24/7.
Kind regards,
Kyle
I am absolutely thrilled to share my outstanding experience with Gelato: Print on Demand Service! From the moment I discovered Gelato, I knew I had stumbled upon something extraordinary. This remarkable service has truly revolutionized the way I run my online store, thanks to its seamless integration with Shopify and the exceptional support provided by Dasha Daniels and Miguel.
First and foremost, I must commend Gelato for its effortless integration with Shopify. As someone who's not particularly tech-savvy, I was initially concerned about the complexity of setting up a print-on-demand service for my store. However, Gelato proved to be incredibly user-friendly and straightforward. Within a matter of minutes, I had successfully connected my store to Gelato, and it was like magic - all my products were available for printing and fulfillment!
Gelato's streamlined interface makes managing my orders a breeze. Whenever a customer places an order, the process is seamlessly executed through Gelato's efficient system. The automatic order processing ensures that there are no hiccups or delays, allowing me to focus on other aspects of my business with peace of mind.
Now, let's talk about the stars of the show - Dasha Daniels and Miguel! They were an absolute godsend throughout the setup process. Dasha's expertise and guidance were invaluable in helping me tailor the integration to suit my specific needs. She patiently answered all my questions and provided step-by-step instructions, ensuring I was fully confident in utilizing Gelato to its fullest potential.
Miguel was equally incredible in offering his assistance and knowledge. Anytime I encountered a minor roadblock or had additional inquiries, he was quick to respond and swiftly resolved the issues. Their support truly went above and beyond my expectations, and I couldn't have asked for better advisors during this process.
Thanks to Gelato, Dasha, and Miguel, my print-on-demand store is now running smoothly and efficiently. I can confidently say that my customers are receiving top-notch products and service, all thanks to this fantastic platform and the dedicated support team behind it.
In conclusion, if you're looking for a top-tier print-on-demand service that effortlessly integrates with Shopify and comes with a team of knowledgeable and supportive individuals like Dasha and Miguel, then look no further than Gelato. I wholeheartedly give them a resounding five stars for their exceptional product and service.
Hello,
Thank you so much for your incredibly kind and enthusiastic feedback! We're absolutely thrilled to hear about your outstanding experience with Gelato's Print on Demand Service. Our team works tirelessly to ensure that our platform is user-friendly and seamlessly integrates with Shopify, so it's fantastic to know that you found it effortless to set up and manage.
We're equally delighted to hear that Dasha and Miguel made a significant impact on your journey with Gelato. Our team takes great pride in providing personalized and knowledgeable assistance, and they will be thrilled to hear about your positive words.
It's our goal to make your print-on-demand store a success, and we're glad to have played a part in helping you offer top-notch products and service to your customers.
Thank you for choosing Gelato, and if you ever need further support or have any questions, don't hesitate to reach out. Your glowing review has brightened our day, and we're excited to continue serving you and supporting your business.
Best wishes for continued success with your online store,
Bartosz
Gelato Support Team
Printing and dispatching orders became so much simpler using Gelato. The local postage has been a massive win both in terms of cost savings and delivery time (especially during Covid). I cannot recommend them highly enough.
Hi,
Thank you so much! I will pass your great feedback to our team.
We are glad we can support your business and solve some of your pain points in these challenging times. Looking forward to supporting your growth!
Please do not hesitate to reach out directly if you have any additional feedback you would like to share with us.
Thanks!
Achille
Achille Mileto
Head of Customer Advocacy
Gelato API
parfaite, facile et une multitude d'options. La prise en main est intuitive on ne peut pas faire plus simple
Bonjour, merci pour votre commentaire ! Nous sommes heureux d'apprendre que vous avez apprécié votre expérience avec Gelato. Si vous avez besoin d'aide, nous sommes disponibles 24 heures sur 24, 7 jours sur 7. Merci,
Bartosz
Love the services and that I can print my posters locally in so many countries around the world, which makes my work so much easier! :)
Thanks for your review. We're happy to empower anyone to become entrepreneurs and print locally on a global scale! Our team is here 24/7 if you ever need us. Kind regards, Adeline
Gelato has been great! Customer support is excellent and the quality of the products is very good! They have 24/7 live chat and they always want to help. On top of this they have a customer success manager for you. Thank you Laura and team! Vicente and Mariana
Hi, thanks for your review. It's great you're happy with our products and service! We do want to support and see your business grow with us. We'll continue to be here for you 24/7, you can count on us! Kind regards, Adeline
For now, in addition to some delays due to the Christmas period and because of the covid, everything is going well. The products are good and of quality. I hope I have no problems in the future.
Hi,
Thank you for the great feedback you shared - it will definitely help us improve in the future - and sorry for the delays you experienced on some of your orders.
Please do not hesitate to reach out to us if we can support you further.
Looking forward to supporting your business!
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
The Customer Support is on the spot. Quick, helpful and professional answers. Product prices are also very decent!
Hi,
Thank you so much for your review and the great feedback about our Customer Support team and product prices.
Please do not hesitate to reach out if there is anything we can do to support your business.
Thanks!
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
very good app they help me a lot .help me to fix any promplems i find , is exactly what I need, and I am happy with them
Hi,
Thank you for your review and for choosing Gelato to support your business.
Should you have any additional feedback or need further assistance, please feel free to reach out to us again - our Customer Support team is available 24/7 to help.
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
Gelato is perfect for my start up print on demand needs. Their platform integrated so easily with my Shopify store and continues to sync the products. They also have a free and timely tracking / reporting system for order progress. They also have great customer service and followup on everything. They help solve problems on the rare occasion one occurs (operator error (I) was the issue). Thank you Team Gelato.
Hello,
Thank you for your positive feedback! We're thrilled to hear that Gelato has been a perfect fit for your print on demand needs and that our platform seamlessly integrated with your Shopify store. Our goal is to provide a smooth and efficient experience for our users, and we're glad to know that our product syncing and order tracking/reporting system have been helpful for you.
We take pride in our customer service and are always here to assist you when needed. We understand that issues can arise, and we're committed to helping you find solutions promptly. We appreciate your understanding and cooperation in resolving any challenges, and we're glad we could assist you in overcoming any operator errors.
Thank you for choosing Gelato for your startup's print on demand needs. We're honored to be a part of your journey, and we'll continue to provide you with the best support and service possible. If you have any further questions or require any assistance, please don't hesitate to reach out.
We're here to help,
Bartosz
Gelato Support Team