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Hi,
We can't thank you enough for taking the time to share your positive experience with our Shopify integration. We're thrilled to hear that you're enjoying our print-on-demand platform through Shopify!
Your 5-star rating is a testament to our commitment to delivering quality solutions and excellent service. If you ever have questions, need assistance, or want to explore more of our features, please don't hesitate to get in touch.
Your support means the world to us, and we're excited to continue serving you. Thanks for choosing Gelato!
Best regards,
Michal
Gelato Support Team
I have worked with a few of the biggest POD apps for years and then I stumbled across Gelato. I have been working with them for a few months now and i would have to say they are great. they are willing to help you solve all issues you may have, they helped improved my systems and saved me a ridiculous amount of money. if you are running a pod store definitely download this app
Thank you so much for your review! Our team is always here to support you, and we're happy to be your partner as you continue to scale and grow your POD store. Please feel free to reach out to us if you ever need anything - we're here 24/7!
Best wishes, Alyssa
I've been using Gelato almost exclusively for several months now and I very highly recommend them above all other POD services. I've tried many others. Gelato is easier to use, the customer service is 1000x better, they even called me and offered growth advice based on working with thousands of other shops and their own in-house store (in exchange for feedback on how Gelato could work better for my needs). Absolutely wonderful experience.
Hi,
Thank you for your review.
We are very happy and humbled to read your recommendation of Gelato! We appreciate the feedback that you’ve found our customer support team to be helpful and that our platform is easy to use.
We already offer a broad range of products but we are continuing to expand :-) Today we launched colored mugs, foam boards, and brushed aluminum prints. Hopefully they will give you even more opportunities to scale your business.
If you have any more questions we are always here to support and guide when needed.
Best wishes,
Alyssa
Customer Success
Johana was terrific! She was patient, detailed and very helpful. She took the time needed to walk me through every step and answer all my questions. She went above and beyond. Thank you!
Hello,
I'm thrilled to hear that Joshua provided you with exceptional assistance! It's wonderful that he guided you through the process patiently and answered all your questions. If you ever need more help or have further inquiries, feel free to reach out.
Thank you for choosing us, and we're here to support you every step of the way,
Bartosz
Gelato Support Team
Muy intuitivo para diseñar y luego gestionar los productos. Fántastico el sistema de recomendación de precios al consumidor.
Se me hizo un poquito complicado integrarlo con Shopify, pero todo va saliendo bien, a veces con tanta información nos mareamos un poco. Excelente página!
¡Gracias por tu reseña entusiasta! Nos alegra saber que encuentras Gelato intuitivo para diseñar y gestionar productos. También agradecemos tu comprensión con la integración en Shopify; sabemos que puede ser un proceso con tantas opciones disponibles. Si alguna vez necesitas ayuda adicional o tienes preguntas, nuestro equipo de soporte está aquí para ayudarte. ¡Gracias por elegir Gelato y esperamos que tengas mucho éxito con tu tienda!
Integrating with Gelato was quick and straight forward. Ordered samples of my mugs which I was very happy with. They turned out great and were delivered fast. I’ve gotten fast and good replies to my questions the times I had it. I’m excited about the broad portfolio of products that fit the style of my store. Like wood prints that has close-to-nature-feel that I am aiming for with my store. With Gelato producing in so many countries it makes it easy to see how I can grow my business with them and act like a local company in each market.
Hi,
Thank you for your review and for choosing Gelato.
As you noted, we are expanding our product portfolio and local printing locations very rapidly. Just this month we have launched tote bags and local production in Malaysia and Greece, taking the number of countries with local production partners to 32. With this expansion, we want to give you better cross-sell opportunities and help you scale your business globally.
Let us know if you have any additional feedback. Looking forward to supporting your business!
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
Easy to use and very clear. Also the quality is very good and delivery very fast. I recommend this integration.
Thank you so much for the review! It's great to hear that the app has been easy to use. We look forward to supporting you with the same high quality and same fast delivery (but even more exciting products!) during the holiday season and beyond.
Best wishes, Alyssa
Simply awesome! the customer service is really great. This is the first time I've seen people invested that much in user feedback. There is also a wide range of products. I highly recommend.
Hi,
Thank you so much for your kind words. Your feedback is making us better - please keep it coming!
Please do not hesitate to reach out to us if we can help you further.
Thanks!
Achille
Achille Mileto
Head of Customer Advocacy
Gelato API
The integration to my Shopify store has worked perfectly so far. Paid orders automatically get fulfilled without be needing to do anything -what more could you ask! I'm subscribed to the plus service as this let's me expand print materials without needing to create new products each time -a big time saver. My only complaint at this point would be the image quality of the Gelato mock ups - at any kind of zoom they are blurry and that's not good if you are selling artwork as customers think the quality isn't good. So I'm using Photoshop still to create my product images and mock ups.
Hi, thanks for your review. Great to hear that our Shopify integration and Gelato+ are helping you with your business and saving time! You'd be pleased to know that we recently released a feature exclusive to Gelato+ subscribers that allows you to download larger high-quality mockups. Feel free to reach out 24/7 if you ever need our support team's help. Kind regards, Adeline
I recently had the pleasure of using Gelato Print on Demand for my custom printing needs, and I must say that I am thoroughly impressed with their services. This innovative company has revolutionized the print on demand industry with their exceptional quality, efficient process, and extensive product range.
One of the standout features of Gelato Print on Demand is the remarkable print quality they offer. Whether it was a photograph, artwork, or text, the prints came out vivid, sharp, and true to the original. The attention to detail and color accuracy were top-notch, which is crucial when it comes to personalized prints. I was amazed at how accurately they reproduced the intricate details of my designs.
The process of ordering and customizing prints through Gelato Print on Demand was remarkably straightforward and user-friendly. Their online platform is intuitive, making it easy to navigate and select the desired product and specifications. Uploading my designs was a breeze, and the preview feature allowed me to visualize how the final product would look. Additionally, the platform provides real-time cost estimates, ensuring transparency and eliminating any surprises.
What sets Gelato Print on Demand apart from other companies is their extensive product range. They offer an impressive array of printing options, including art prints, posters, canvas, apparel, phone cases, and more. This variety allowed me to explore different creative possibilities and cater to various printing needs. The fact that they have printing facilities in multiple locations worldwide is also a major advantage, as it ensures fast and affordable shipping to customers all around the globe.
Customer service is another area where Gelato Print on Demand excels. Their support team was highly responsive and went above and beyond to address any queries or concerns I had. They were friendly, knowledgeable, and provided timely assistance throughout the entire process. Their commitment to customer satisfaction was evident in every interaction.
Lastly, I was pleasantly surprised by the competitive pricing offered by Gelato Print on Demand. Despite the exceptional quality and extensive range of products, their prices were reasonable and often more affordable than other print on demand services. This made it easier for me to experiment with different designs without breaking the bank.
Overall, I cannot recommend Gelato Print on Demand enough. Their commitment to excellence, top-notch print quality, user-friendly platform, wide product range, and outstanding customer service make them a true game-changer in the custom printing industry. Whether you're an artist, a business owner, or someone looking to create unique personalized items, Gelato Print on Demand is the go-to choice for all your printing needs.
Hello,
Thank you for sharing your wonderful experience with Gelato Print on Demand! We're thrilled to hear that you were thoroughly impressed with our services and found our company to be innovative and exceptional in the print on demand industry.
We take great pride in delivering remarkable print quality, and it's fantastic to hear that your prints came out vivid, sharp, and true to the original. Our attention to detail and color accuracy is a top priority, ensuring that your personalized prints are of the highest quality and faithfully represent your designs.
We're glad that our ordering and customization process was straightforward and user-friendly for you. Our intuitive online platform is designed to make it easy for you to navigate, select your desired products, and customize them to your specifications. We understand the importance of visualizing the final product, and our preview feature allows you to see exactly how your designs will look before placing your order. Real-time cost estimates also provide transparency and eliminate any surprises, giving you full control over your printing projects.
Our extensive product range is aimed at providing you with a wide array of printing options to unleash your creativity. From art prints to apparel, phone cases, and more, we strive to cater to diverse printing needs. With our printing facilities located in multiple locations worldwide, we ensure fast and affordable shipping to customers around the globe, allowing you to reach a global audience with ease.
We greatly appreciate your kind words about our customer service. Our support team is dedicated to providing exceptional assistance and ensuring your satisfaction every step of the way. We're delighted that they were responsive, friendly, and knowledgeable, making your experience even more enjoyable.
Affordability is a key aspect of our services, and we're thrilled that our competitive pricing allowed you to explore different designs without breaking the bank. We believe that exceptional quality should be accessible to all, and we strive to offer reasonable prices that provide great value for your investment.
Thank you once again for recommending Gelato Print on Demand. We're honored to be your go-to choice for all your custom printing needs. Whether you're an artist, a business owner, or an individual looking to create unique personalized items, we're here to support you and deliver excellence in every print. We look forward to serving you in the future and helping you bring your creative visions to life.
Best regards,
Bartosz
Gelato Support Team