Omtaler (1 098)
Raffiner
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Etter vurdering
Fantastic, honest customer service. Ive only had one product so far but great quality print. well done Gelato - you have yourself another customer!
Hi,
I would like to personally thank you for your review and your appreciation for our Customer Service team. I will ensure to pass your feedback along.
We are also very glad that you are satisfied with the product quality and that you have decided to choose Gelato to support your business.
Looking forward to receiving more feedback from you. Should you have any questions or need any support from us, we are available for you 24/7.
Thanks!
Achille
Achille Mileto
Head of Customer Advocacy
Gelato API
highly recommended, easy to set up.
Hello,
Thank you for the recommendation! We're thrilled to hear that you found Gelato easy to set up. If you have any more feedback or need assistance in the future, feel free to reach out. We appreciate your support!
Best regards,
Bartosz
Gelato Support Team
echt super. leicht einzubinden und man kann direkt starten mit dem erstellen.
Die spätere bearbeitung und duplizieren ist auch easy
Hallo, es freut uns zu hören, dass du mit der Einbindung und dem Starten des Erstellens auf unserer Plattform zufrieden bist. Wir legen großen Wert darauf, dass der Prozess einfach und benutzerfreundlich ist, damit du direkt loslegen kannst. Zudem freut es uns, dass du die einfache Bearbeitung und Duplizierung schätzt. Wenn du weitere Fragen oder Anliegen hast, stehe wir gerne zur Verfügung. Vielen Dank für dein positives Feedback!
Actually I wanted to wait a few weeks before I write a review. But I've had Gelato for a week now and I've probably contacted the chat support 10 times already because I misunderstood or misinterpreted one or the other thing. The Gelato team has ALWAYS been FRIENDLY, FAST and DIRECT in helping me. I never had a wait longer than 5 minutes and my questions or problems were answered/solved in less than 5 minutes.
Hi and thanks for your review. Our support team is always here to help you in any way we can, you can count on us 24/7 during your journey to grow your business! Kind regards, Adeline
Alles heel duidelijk uitgelegd, verloopt vlot. Ook heel tevreden van de customer service via chat, wordt steeds vlot en snel opgelost.
Hallo, bedankt voor de beoordeling. We zijn blij om te horen dat alles soepel verloopt! Ons support team staat altijd voor je klaar - 24/7. Bedankt, Bartosz
This is an excellent app with great integration.
You can easily connect to Shopify and start selling orders.
Also, Gelato's UI is great and simple to navigate.
Thanks for your review! We are soon launching new features to make the e-commerce integration experience even easier. If you need guidance or tips to grow further, we are here to support you 24/7. Best, Achille
Integracja z Shopify jest szybka i bezproblemowa. Pierwsze zamowienie odbyło się bez większych problemów
Cześć, dziękujemy za wybranie naszej integracji i cieszymy się, że wszystko działa sprawnie. Skontaktuj się z nami zawsze, gdy potrzebujesz wsparcia, jesteśmy tu 24/7! Z poważaniem, Adeline
Smooth integration with Shopify, very easy to setup/maintain products, great support, fast updates to Shopify and highly detailed order info/tracking.
Hello there,
Thank you so much for taking the time to share your positive experience with our Shopify integration. We are glad to hear that you found it smooth and easy to set up and maintain your products. Our team works diligently to ensure that our integration seamlessly integrates with Shopify, making it hassle-free for our users.
We are delighted that you found our support to be great. Providing excellent customer service is one of our top priorities, and we are always here to assist you every step of the way. Feel free to contact us if we can be of any assistance.
Thank you for choosing Gelato!
Best regards,
Michal
Gelato Support Team
I received excellent assistance from the live chat team with regards to my question, despite encountering some difficulty expressing it accurately. I would like to express my sincere gratitude for the team's efforts in trying to understand and address my concern :)
Hi, thank you for taking the time to share your experience with our customer service! It's great to hear that your question was understood and addressed. We take pride at Gelato in providing high-quality products and customer service so are very glad to hear this feedback. If you have any further questions, please don't hesitate to reach out again - we're available 24/7. Best regards, Kyle
I would strongly recommend Gelato, easy to use, help is always available and the way the fulfillment works with Shopify makes it nearly effortless
Hello,
Thank you for your strong recommendation! We're delighted to hear that Gelato's user-friendly platform and seamless integration with Shopify have made your fulfillment process so smooth. If you ever need further assistance or have more to share, don't hesitate to reach out.
Your success is our priority,
Bartosz
Gelato Support Team