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Nice idea. But support has been abysmal. I really hope they can fix things. If not, we're out. Just don't expect good support.
Hi there,
We sincerely apologize for the communication issues you’ve experienced. It seems that some of your replies may not have been received, which contributed to the ...
So far it has been a well designed experience and we appreciate all the features and capabilities.
We just received our first order (my mother in law, lol) - I look forward to hearing her feedback from the customer perspective as we are still building.
Great onboarding and easy to setup and make products. I so enjoy the multiple products and tagging/collections assignment capability in the ...
Hi,
Thank you for your positive review and for choosing Gelato for your printing needs. We're pleased to hear that you've had a well-designed experience and that you ...
Easy setup for POD for my artwork.
Hello,
Thank you for your feedback! We’re glad to hear that you found the setup process easy for your print-on-demand artwork. If you need any assistance or have questions as ...
It’s very user friendly
Hello,
Thank you for your review! We're glad to hear that you find the app user-friendly. If you have any suggestions or need further assistance, please feel free to let us ...
The fact that the products are of good quality. The sizes generous and true. The service super fast and amazing. My customers get to edit and approve of their custom choices prior to confirming and placing the order. No problem with getting a refund for a faulty product, provided there is adequate documentation and verification. Reducing cost for shipping for our customers, potentially customs ...
Hi,
Thank you for sharing your positive experience with Gelato! We're thrilled to hear that you appreciate the quality of our products, our efficient service, and our ...
Just signed up and so far so good! I think ill be switching POD partners to Gelato!
Hello,
Thank you for your review and for choosing to give Gelato a try! We're pleased to hear that your experience has been positive so far. If you decide to make the switch, ...
So far I'm really impressed with this app. The design is very intuitive, which makes creating products quick and fun.
Hello,
Thank you for sharing your thoughts! We're thrilled that you're impressed with our app's functionality and user-friendly design. If you ever need assistance or have ...
The app needs to be as good as the website
Hi there,
Thank you for taking the time to share your feedback! We’ve reached out to learn more about your experience and how we can make things better. If there’s anything ...
The process of creating my project was so easy. It beats having to actually make the shirt myself. Will be a repeat customer definitely.
Hello,
Thank you for sharing your positive experience with us. We're delighted to hear that you found the process of creating your project with Gelato easy and convenient. ...
Good
Hello,
Thank you for your feedback! We're happy to hear you're satisfied with the service. If there's anything else we can do to support you, don't hesitate to reach out!
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