Recenzje (1 046)
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Według oceny
I Love it, the perfect amount of options and everything works Great!!
Hello,
We're delighted to hear that you love Gelato! Providing a seamless experience and a variety of options is what we strive for. If you ever have more feedback or need assistance with anything, don't hesitate to reach out.
We appreciate your support, and happy creating,
Bartosz
Gelato Support Team
I really like the simplistic functionality of this app. I would recommend it to anyone aspiring to establish themselves as a serious entrepreneur.
Hi,
Thank you for your fantastic review! We're happy to hear that you appreciate the simplistic functionality of our Shopify app. It's wonderful to know that it's been a valuable tool in your entrepreneurial journey. Should you or anyone you know have any questions or need assistance, please feel free to reach out – we're here to support you. We appreciate your recommendation and look forward to being part of your continued success.
Best regards,
Michal
Gelato Support Team
I enjoy the products from Gelato.
I use the multi product tool to add to store, on my mobile browser because the multi product tool doesn't seem to exist on the app. On more than one occasion I have gotten to the end only to have the site freeze and I lose 30 minutes of work.
Hi,
Thank you for sharing your experience. We're glad to hear that you enjoy our products. We apologize for any inconvenience you've encountered while using the multi-product tool on your mobile browser. We understand the frustration of losing work due to site freezes. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.
Thank you for choosing Gelato!
Best regards,
Michal
Gelato Support Team
Always deliver well for me
Hi there,
Thank you for sharing your feedback with us! We're delighted to hear that the production and delivery experience is consistently smooth. If there's ever anything you need, we're available 24/7.
Kind regards,
Kyle
Great experience, thank you so much!
Hi,
Thank you for your wonderful review! We're glad to hear that you had a great experience using our Shopify app. Your satisfaction is our top priority, and we're delighted to have met your expectations. Should you have any questions or need further assistance, please don't hesitate to reach out – we're here to help. Thank you for choosing Gelato, and we look forward to continuing to serve you.
Best regards,
Michal
Gelato Support Team
easy to connect my personalized product to the store!
Hello,
Thanks for sharing your experience! We're pleased to hear that you found it easy to connect personalized products to your store using Gelato. If you ever need assistance or have any questions, our customer service team is here to help.
Best regards,
Bart
Gelato Support Team
I am enjoying but sometimes the quality of printing especially the fine printings on t-shirts and hoodies are not clear. I hope that can be improved as out customers are trusting us with quality prints
Hello there,
Thank you for taking the time to share your feedback with us. We appreciate your support and are glad to hear that you are enjoying our app. We understand the importance of clear and high-quality prints, and we apologize for any inconvenience you've experienced with fine printings on t-shirts and hoodies. Our team is actively working on enhancements to improve print clarity, and we value your input in this process. I've contacted you directly via email to investigate this issue further and offer you a suitable solution. We strive to ensure that our customers receive the best possible printing experience.
Best regards,
Michal
Gelato Support Team
Estoy empezando, pero la integración con Shopify me parece muy fácil teniendo en cuenta que no tengo mucha experiencia con webs.
Hola,
Nos encanta saber que la integración de Shopify es fácil para ti al comenzar tu viaje con Gelato. Nuestro objetivo es hacer que el proceso sea lo más sencillo posible, por lo que es fantástico saber que ha tenido un buen comienzo. Recuerde, nuestro equipo de soporte siempre está aquí para ayudarlo si tiene alguna pregunta o necesita ayuda en el camino.
Atentamente,
Bart
Gelato Support Team
Easy and fun to use!
Please just add stickers
Hello,
Thank you for your feedback! We're excited to hear that you find Gelato easy and enjoyable to use. Your suggestion about adding stickers to our product offerings is appreciated.
If you have any other ideas or need assistance, feel free to reach out.
Kind regards,
Bart
Gelato Support Team
Very easy to use and well worth the money
Hello,
We're delighted to hear that you find Gelato easy to use and a valuable investment! Your satisfaction is important to us, and we're here to assist you every step of the way. If you have any questions or need support, please don't hesitate to reach out.
Best regards,
Bart
Gelato Support Team