Gelato: Print on Demand

Hello,

Thank you for sharing your experience! We're glad to hear that you're satisfied with Gelato. If you ever need assistance or have questions, feel free to reach out.

Happy creating,
Bart
Gelato Support Team

Hej,

Tak for din feedback! Det er dejligt at høre, at du finder vores platform nyttig til at udtrykke din kreativitet. Vi stræber efter at skabe et rum, hvor kreativiteten kan blomstre. Hvis du nogensinde har brug for hjælp eller har spørgsmål om brugen af Gelato, er du velkommen til at kontakte os. Vi er her for at hjælpe dig hele vejen!

Best regards,
Bart
Gelato Support Team

Hi there,

We're sorry to hear you've had an unexpected experience with us.

We've reached out to clarify the account the subscription was under, and have provided you with a refund as we can see it was intentional, and not your primary account.

If there's anything further we can do please let us know.

Best regards,
Kyle
Head of Customer Service

Hello,

Thank you for your positive review! We're pleased to hear that you appreciate the variety of options available on Gelato and find our platform easy to navigate when creating products. Your satisfaction is our priority, and we're committed to providing a seamless experience. If you have any further questions or need assistance, please don't hesitate to reach out. We value your support.

Best regards,

Michal
Gelato Support Team

Hi there,

We are sorry for the experience you've had with us - this is very painful to see and not up to the standards that we set. At the same time, we'd like to sincerely thank you for providing us with this feedback, and providing us the chance to learn and improve.

We've reached out via email with the actions we've already taken, including the details of the updated tracking links, and would love to continue the conversation to ensure we follow this to a satisfactory conclusion you are delighted by.

Please don't hesitate to let us know if there's anything further we can do, and we look forward to discussing further.

Best regards,
Kyle
Customer Service Manager

Hello,

We're delighted to hear that you're impressed with the quality of prints and the speedy delivery at Gelato! It's fantastic that the transition from your previous supplier was smooth. If you have any further feedback or questions, feel free to let us know.

Thank you for choosing Gelato,
Bartosz
Gelato Support Team

Hi,

Thank you for taking the time to leave us a positive review. We're glad to hear that you're satisfied with the quality of our products and our shipping services. Ensuring high-quality products and timely delivery is our top priority, and we're pleased to know that we've met your expectations. If you have any further feedback or questions, please feel free to reach out to us. We appreciate your support!

Best regards,

Michal
Gelato Support Team

Hello,

Thanks for sharing your thoughts! We're glad to hear that you've found our platform user-friendly and that our prices are competitive. If you ever need assistance or have any questions, feel free to reach out to us.

Best regards,
Bart
Gelato Support Team

Hi,

Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Michal
Gelato Support Team

Hello,

Thank you for your feedback! We're glad to hear that you are happy with our service and integration with Shopify. If you have any more insights or suggestions, feel free to share.

Warm regards,
Michal
Gelato Support Team