Gelato: Print on Demand , 572 recenzje
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Według oceny
I removed the app a year ago and just realized you were charging me for an entire year $14.99/mo. I checked the account and it showed I didn't have a subscription because I canceled it a year ago. SO SHADY.
Hi there,
We're sorry to hear you've had an unexpected experience with us.
We've reached out to clarify the account the subscription was under, and have provided you with a refund as we can see it was intentional, and not your primary account.
If there's anything further we can do please let us know.
Best regards,
Kyle
Head of Customer Service
easy, fast, and every things i need in it
Hi Leli,
Thank you for taking the time to share your positive experience with Gelato! We're thrilled to hear that our platform has been easy, fast, and met all your needs. Customer satisfaction is our top priority, and we're delighted that our services align with your expectations. If you ever have further feedback or require assistance, please don't hesitate to reach out. We appreciate your trust in Gelato and look forward to serving you seamlessly in the future.
Best regards,
Michal
Gelato Support Team
Print quality second to none. Super easy to navigate and add new products and I say that as a complete novice!
The biggest thing though is the resources available to help grow your business and the exceptional, responsive customer service team.
Hello,
Thank you for your fantastic feedback! We're thrilled to hear that you find our print quality exceptional and our platform easy to navigate, especially as a newcomer. We aim to provide valuable resources and responsive customer service, so it's rewarding to know that these aspects are making a positive impact. If you ever have more insights or suggestions, feel free to share.
Happy printing and growing your business,
Bartosz
Gelato Support Team
My experience with Gelato, particularly with Styrbjörn, has been outstanding. He dedicated numerous hours on Google Meets calls to help me with a unique use case, demonstrating exceptional commitment and expertise. His efforts significantly contributed to the success of my project.
I also want to appreciate Dasha, my Customer Success Manager, for her valuable support throughout.
Gelato's team shows a remarkable ability to accommodate specialized needs, offering personalized and professional service. I highly recommend them for anyone looking for top-notch print-on-demand services.
Hello,
Thank you so much for sharing your positive experience with Gelato and highlighting the outstanding support you received from Styrbjörn and Dasha. We're thrilled to hear that our team's dedication and expertise have contributed to the success of your project.
If you have any further questions or if there's anything else we can assist you with, feel free to reach out.
We appreciate your recommendation and look forward to continuing to support your print-on-demand needs,
Bartosz
Gelato Support Team
couldnt be any easier to get up and running and just fun in general 5 star for changing lives
Hi,
Thank you for sharing your fantastic experience with Gelato on Shopify!
We're delighted to hear that getting up and running was a breeze for you. It's our goal to make the process as seamless as possible, and we're glad to be a part of your journey. Changing lives is precisely what we aim for, and your feedback motivates us to continue delivering seamless and enjoyable solutions. If you ever need further assistance, feel free to reach out.
Best regards,
Michal
Gelato Support Team
Great customer service from Gelato and so far, all my orders went very well. I recommend!
Hello,
Thank you for recommending Gelato! We're thrilled to hear that you've had a positive experience with our customer service and that your orders have been smooth. If you ever have more feedback or questions, feel free to reach out.
Happy printing and selling,
Bartosz
Gelato Support Team
Overall, I’m satisfied with Gelato and would recommend it to fellow creators looking for a reliable print-on-demand service.
Hello,
Thank you for your enthusiastic feedback! We're thrilled to hear that you find Gelato's platform helpful for expanding your online business globally. We're here to support you as you continue to grow and reach new customers worldwide.
Best regards,
Bart
Gelato Support Team
Great variety of options and easy to navigate steps to create a product
Hello,
Thank you for your positive review! We're pleased to hear that you appreciate the variety of options available on Gelato and find our platform easy to navigate when creating products. Your satisfaction is our priority, and we're committed to providing a seamless experience. If you have any further questions or need assistance, please don't hesitate to reach out. We value your support.
Best regards,
Michal
Gelato Support Team
Great so far
Hello,
Thanks for sharing your experience! We're glad to hear that things are going great for you. If you have any questions or need assistance, we're just a message away.
Best regards,
Bart
Gelato Support Team
GELATO IS AWESOME!! very professional.
Hello,
Thank you for your positive feedback and for choosing Gelato for your printing needs. We're glad to hear that you found our service professional. Providing a high-quality and professional experience is important to us. If you have any questions or need further assistance, please feel free to reach out. We appreciate your support and look forward to continuing to serve you.
Best regards,
Michal
Gelato Support Team