Recenzje (514)
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Super man kann auch Personalisation aktivieren, so dass Kunden ihre eigenen Designs verwenden können
Hallo,
Vielen Dank für dein positives Feedback! Es freut uns sehr zu hören, dass dir die Personalisierungsfunktionen gefallen. Unser Ziel ist es, Kreativen die besten Tools zur Verfügung zu stellen, um individuelle Designs mühelos zu erstellen.
Solltest du Fragen haben oder Unterstützung benötigen, sind wir jederzeit gerne für dich da.
Andrzej
Gelato Support Team
If you're looking for a print-on-demand platform with a global presence, Gelato is an excellent choice. Their extensive network of production facilities ensures fast production and shipping times. Their customer service is both responsive and helpful. But what truly sets Gelato apart is its exceptional print quality – it's simply top-notch.
Hello,
Thank you for your kind review! We're glad to hear that you're satisfied with the quality of our services. It's also wonderful to know that our print quality has met your expectations.
If you ever need further assistance, we're here to help.
Best regards,
Andrzej
Gelato Support Team
i have now made profit thanks to this app
Hi there,
That’s fantastic to hear! We’re thrilled that Gelato has contributed to your success. If there’s anything we can do to support your continued growth, let us know!
Kind regards,
Bart
Gelato Support Team
Gelato is easy to use, very user friendly, and it is easy to find useful information and calculate everything to add items to my store
Hi there,
Thank you for your kind words! We're so glad to hear you're enjoying how user-friendly Gelato is and that it's making it easier to manage your store. If there's anything we can do to make your experience even better, let us know!
Kind regards,
Bart
Gelato Support Team
Giving this App a one-star rating.
Why?
The app appeared in my Shopify Embed Apps.
When I did a test product, the left gallery on the product page had an ugly window pane scroll. I switched off the Gelato App and the ugly scroll disappeared.
I contacted support (Emilia) 2 weeks ago and she couldn't explain what was wrong but said the problem would be escalated to tech.
2 weeks later no contact from any support so I wrote another email to support. Nothing.
Today (28th June I went online to try to contact support again. Said under 2 minutes. I was still hanging on after 15.
Maybe this Shopify feedback page for Gelato is monitored more. So forced to come here and complain.
Support rating -5.
Hello,
Thank you for sharing your experience with us. We apologize for the inconvenience you've faced with the product display and the lack of responses in one of our support threads. We recently transitioned to new support software and have initiated an investigation into this issue. Your feedback is crucial to us, and we appreciate your patience as we work to resolve it.
Our customer support team has already reached out to you via email yesterday. I've also personally followed up to better understand your experience and how we can make it right. Thank you for bringing this to our attention.
Kind regards,
Bart
Gelato Support Team
3D viewer is good for designing products.
'Gelato' seems to want to take over your store though even though I didn't tell it to. It imports products from other vendors/sources and wants to control them itself. VERY annoying. Customer support was useless about it. I selected 'Ignore' on all other products and yet they're still there.
Hi there,
Thank you for sharing your feedback.
We understand your concerns regarding the 3D viewer and the product management features. Gelato displays all store products to help with managing them more effectively and to potentially connect them to our services in the future. You can filter products by those connected to Gelato, those ignored, and others to tailor your view.
We’ve reached out to clarify these features and to learn more about how we can enhance your experience. Your feedback is valuable, and we’re committed to making improvements. If you have any further questions or need assistance, please don’t hesitate to get in touch.
Best regards,
Bart
Gelato Support Team
VERY GOOD CONNECTION WITH SHOPIFY, MAKE IMPORT PRODUCT VERY SLEEK AND EASY
Hello,
We’re happy to hear the integration with Shopify is working well for you! We strive to make the process as seamless as possible. If you need assistance in the future, we’re here to help.
Best regards,
Bart
Gelato Support Team
Super Rapide efficace et de super qualité
Bonjour,
Merci pour votre retour positif. Nous sommes ravis que vous soyez satisfait de la rapidité, de l’efficacité et de la qualité de nos produits. Chez Gelato, nous nous engageons à offrir un service fiable et des impressions de haute qualité. Votre satisfaction est notre priorité. Nous espérons avoir le plaisir de vous accompagner dans vos prochains projets.
Cordialement,
Michal
Gelato Support Team
Super einfache Integration und erstklassige Bedienbarkeit!
Die Integration von Gelato in Shopify hat meine Erwartungen übertroffen! Der Prozess ist kinderleicht und die Einrichtung war in wenigen Minuten erledigt.
Die Benutzeroberfläche ist intuitiv gestaltet, sodass selbst Einsteiger problemlos damit arbeiten können. Besonders beeindruckt bin ich von der nahtlosen Synchronisation. Neue Produkte werden sofort übertragen und Bestellungen laufen völlig automatisiert.
Gelato bietet zudem großartige Anpassungsmöglichkeiten für Print-on-Demand-Produkte und die Qualität der Ergebnisse überzeugt auf ganzer Linie. Der Support ist ebenfalls schnell und hilfsbereit.
Für alle, die ihr Print-on-Demand-Geschäft mit Shopify starten oder erweitern wollen, ist Gelato definitiv die perfekte Wahl!
Guten tag,
Vielen Dank für Ihre Bewertung! Es ist schön zu hören, dass die Integration von Gelato mit Shopify und die Anpassungsoptionen Ihre Erwartungen übertroffen haben. Wir sind hier, um Ihnen beim Ausbau Ihres Geschäfts zu helfen – kontaktieren Sie uns jederzeit!
Mit freundlichen Grüßen,
Bart
Gelato Support Team
Easy to use. Full of Great Features!
Hi,
Thank you for your fantastic review! We're happy to hear that you find Gelato easy to use and packed with great features. Our team works hard to provide a seamless experience with powerful tools to help your business grow. If you ever have any questions or feedback, we're always here to support you. We appreciate your trust in us and look forward to seeing your success.
Best regards,
Michal
Gelato Support Team