Avaliações (1.089)
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good enough
Hello,
We appreciate your feedback! If you have any further comments or suggestions, we're here to listen.
Best regards,
Bart
Gelato Support Team
**ACHTUNG ACHTUNG!!!**
Gelato hat gravierende Probleme beim Tracking und blockiert den AddToCart-Event in unseren Shops. Seit sieben Tagen haben wir plötzlich fast kein Tracking mehr vom AddToCart-Event. Nach vielen Kontakten mit Shopify und unseren Entwicklern wurde das Problem identifiziert: Gelato blockiert einfach unseren AddToCart-Event. Unglaublich!
Wir haben völlig falsche Daten erhalten, und unsere Werbeanzeigen sind total abgestürzt. Dies hat uns echten Schaden zugefügt, da unsere Werbeperformance stark eingebrochen ist. Zudem mussten wir viel Geld für unsere Entwickler ausgeben, die jedes Skript einzeln deaktivieren mussten, um die Ursache des Problems zu finden.
Wir werden auf keinen Fall wieder mit Gelato zusammenarbeiten, wenn sie nicht in der Lage sind, das Tracking richtig einzustellen. Das Tracking ist eine der wichtigsten Komponenten im E-Commerce, und Gelato blockiert es einfach. Unglaublich!
Guten Tag!
Es tut uns sehr leid zu hören, dass Sie solche Probleme mit dem Tracking hatten. Wir verstehen, wie wichtig das Tracking für Ihr Geschäft und Ihre Werbekampagnen ist. Dieses Problem hat höchste Priorität für uns, und wir arbeiten intensiv daran, eine Lösung zu finden.
Wir haben unser Support-Team bereits informiert und werden uns umgehend bei Ihnen melden, um die Situation zu klären und die notwendigen Schritte zu unternehmen. Nochmals Entschuldigung für die Unannehmlichkeiten. Wir schätzen Ihr Feedback und werden alles tun, um das Problem schnell zu beheben.
Mit besten Grüßen,
Michal
Gelato Support Team
Great variety of options and easy to navigate steps to create a product
Hello,
Thank you for your positive review! We're pleased to hear that you appreciate the variety of options available on Gelato and find our platform easy to navigate when creating products. Your satisfaction is our priority, and we're committed to providing a seamless experience. If you have any further questions or need assistance, please don't hesitate to reach out. We value your support.
Best regards,
Michal
Gelato Support Team
Easy to use and to connect to Shopify, Etsy and other shops
Hello,
Thank you for your feedback! We're glad to hear that you find Gelato easy to use and convenient for connecting with various platforms. If you have any more feedback or questions, feel free to reach out.
Best regards,
Bart
Gelato Support Team
So far pretty easy
Hello,
We're glad to hear that your experience with Gelato has been smooth so far! If you have any questions or if there's anything specific you'd like assistance with, feel free to let us know.
We're here to help and support you in your print-on-demand journey,
Bartosz
Gelato Support Team
I love how easy gelato is to use and all their prices are perfect
Hello,
Thank you for your kind words! We're thrilled to hear that you find Gelato easy to use and that our prices meet your expectations. If you have any suggestions for improvement or if there's anything else you'd like to share, feel free to let us know.
We're here to help and support your printing needs,
Bartosz
Gelato Support Team
Excellent interaction and step progression.
Hello,
Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with Gelato. If you have any questions or need further assistance with your print-on-demand journey, don't hesitate to reach out. We're here to support you every step of the way!
Best regards,
Bart
Gelato Support Team
Super easy to use and I've already had my first sale. It took me less than an hour to upload a design I had on hand from a collection I had in 2016. I'm so happy to have found Gelato and I don't need to print a batch of tees for my brand!
Hello Tracey,
Thank you for sharing your experience with us! It's fantastic to hear that you found Gelato super easy to use and that you've already made your first sale. We're thrilled to have played a part in bringing your designs to life and helping your brand thrive. If you need further assistance, feel free to reach out.
We appreciate your recommendation,
Bart
Gelato Support Team
WOOW
Hello,
Thanks for the fantastic 5-star review! We're delighted you had a great experience. If you ever need anything or have questions, we're here and ready to help.
Best regards,
Bart
Gelato Support Team
Good quality and good shipping.
Hi,
Thank you for taking the time to leave us a positive review. We're glad to hear that you're satisfied with the quality of our products and our shipping services. Ensuring high-quality products and timely delivery is our top priority, and we're pleased to know that we've met your expectations. If you have any further feedback or questions, please feel free to reach out to us. We appreciate your support!
Best regards,
Michal
Gelato Support Team