Avaliações (701)

Classificação geral
4,8
Número por nível de avaliação
  • 87% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
10 de janeiro de 2023

Intégration à Shopify ultra simple, service d'impression et de livraison très rapide.
Tarifs attractifs.

plandrian
França
Aproximadamente 1 mês usando o app
Gelato deixou uma resposta 11 de janeiro de 2023

Bonjour,

Merci d'avoir pris le temps de laisser cet avis.

Nous sommes heureux d'apprendre que vous avez pu facilement intégrer Gelato à votre boutique Shopify, et nous serons heureux de voir votre entreprise se développer avec nous.

Si vous avez besoin d'aide, notre équipe d'assistance est à votre disposition 24 heures sur 24, 7 jours sur 7.

Meilleures salutations,
Bartosz
Équipe d'assistance Gelato

7 de agosto de 2021

The app integrates so well with Shopify, it's easy to create, update and sell products. Looking forward to further exploring the options.

Tangerine Print Shop
Canadá
30 dias usando o app
Gelato deixou uma resposta 9 de agosto de 2021

Thank you for your review! We're glad to hear the integration was easy and that we can support the growth of your art business with our products. Our team is working to make the software even easier and more automated, and we have great products coming up in the next few months. We look forward to continuing to work with you! Best, Achille.

16 de agosto de 2021

I used this app to start my POD journey. The order fulfill time is very impressive. I got two orders one for Gelato and other for Printify. Gelato is already shipped while Printify is still in process. Easy to use app and mockups are good. Integration and UI of the app and the platform is also very user-friendly. I am planning to use this instead of other POD apps.

CovertNarc.Shop
Canadá
30 dias usando o app
Gelato deixou uma resposta 16 de agosto de 2021

Thank you for your review. We're very happy to support your new journey with our local production network and app! We will also be launching some exciting new products and platform features very soon to continue to help you grow. If you need us, we're here to support you 24/7. Best wishes, Alyssa

Data de edição: 7 de julho de 2021

I am updating my review. Gelato reached out to me and addressed my concerns. Company staff called and worked with me. Two of the issues have been resolved and the third is well on its way to a solution. If you are looking for a company to quickly address and fix issues, I recommend Gelato.

Livabby Tea
Estados Unidos
26 dias usando o app
Gelato deixou uma resposta 2 de julho de 2021

Thank you for your feedback and for being open to re-evaluating the rating. We are glad we were able to clarify the issues quickly. We are here to support and ensure that your store becomes a success - please continue to share your feedback and we will continue to improve the service for everyone. Best, Achille

3 de junho de 2022

I love this app, work perfectly , customer service is excellent, product quality is excellent, my customer is happy with her ordered, fast shipping ..what not to like ..keep up the good work Gelato

designedbyleela
Canadá
25 dias usando o app
Gelato deixou uma resposta 8 de junho de 2022

Hi Leela, thanks for your review! We're glad to hear that our app integration is working well and that our products/service are excellent. Our team is here 24/7 to support your growth. Kind regards, Kyle

1 de março de 2022

Once I worked out how to use the app it becomes very easy. Gelato takes care of all the printing and shipping a fantastic service and the integration with my Shopify store make life much simpler.

artfulcasual
Irlanda
22 dias usando o app
Gelato deixou uma resposta 2 de março de 2022

Hi, thanks for reviewing! We're glad our integration helps you optimize your business and that you're happy with our service. Do feel free to reach out if you ever need support with anything. Kind regards, Adeline

1 de maio de 2022

I use this app to help create most of my products. It is easy to use and the support has been amazing so far.

Stand Out Nation
Reino Unido
22 dias usando o app
Gelato deixou uma resposta 2 de maio de 2022

Hi, it's amazing to hear you are enjoying our integration! We're happy to support you anytime you may need us. Thanks for your review! Kind regards, Adeline

4 de novembro de 2022

So far so good! I've only used it for calendars but they were all shipped out fast and customers are pleased! Hurrah! Thanks so much guys.

Emily Hare
Reino Unido
18 dias usando o app
Gelato deixou uma resposta 4 de novembro de 2022

Hello Emily,

Thank you for your review.

We're happy to hear that your first orders went well, calendars are a great choice in the end of the year, and we're looking forward to see you selling even more of them, as the New Year is coming soon!

By the way, have you looked into Gelato+ subscription?
This one allows you to save 30% of shipping costs, so you can offer even more competitive prices to your customers:
https://www.gelato.com/en-US/plus

If you need anything, let us know - we're available for you 24/7.

Thanks,
Bartosz

18 de fevereiro de 2021

I've been waiting for their technical team to help me with an issue for over a week and I'm constantly being told my request is being escalated. Good to know where their priorities lie.

Sketchd
Nova Zelândia
14 dias usando o app
Gelato deixou uma resposta 21 de fevereiro de 2021

Hi
First of all I am sorry for not providing a faster public response. We have tried to come in contact with you but without success.
Our technical team has worked intensively and have now provided a solution for your issue. The detailed information was sent directly to you.
Our team and I are available anytime to provide immediate assistance if you need any further support.
Regards,
Pradeep
Head of Customer Success

15 de dezembro de 2020

Easy to handle app to sell their goods in your shop and to automate your orders. Great support, good quality, and the mindset to improve their and your business with innovation and communication. Until now no problems about rejected orders or late shipping.

Kartenhandlung Rothert
Alemanha
13 dias usando o app
Gelato deixou uma resposta 15 de dezembro de 2020

Thank you for your kind words! The team and I are excited to continue to work and develop together with you. Continue to send your feedback and ideas as it will make us provide an even better service.

All the best,
Styrbjörn
Product Manager