Avaliações (942)
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Smooth integration with Shopify, very easy to setup/maintain products, great support, fast updates to Shopify and highly detailed order info/tracking.
Hello there,
Thank you so much for taking the time to share your positive experience with our Shopify integration. We are glad to hear that you found it smooth and easy to set up and maintain your products. Our team works diligently to ensure that our integration seamlessly integrates with Shopify, making it hassle-free for our users.
We are delighted that you found our support to be great. Providing excellent customer service is one of our top priorities, and we are always here to assist you every step of the way. Feel free to contact us if we can be of any assistance.
Thank you for choosing Gelato!
Best regards,
Michal
Gelato Support Team
Gelato has great customer service and a super easy to use interface! I trust their products will be wonderful.
Hello,
Thank you for the fantastic 5-star review! We're thrilled to hear you value our customer service and user-friendly interface. Your trust in our products is truly appreciated. If there's anything you require or any way we can improve your experience, please feel free to reach out.
We appreciate your support,
Bart
Gelato Support Team
Easy to use and quick to configure. signup to launch time is fast.
Hello,
Thank you so much for taking the time to leave the 5-star review. We're delighted that you find Gelato quick and easy to use! Our team is available 24/7 if you ever need assistance.
Kind regards,
Kyle
I received excellent assistance from the live chat team with regards to my question, despite encountering some difficulty expressing it accurately. I would like to express my sincere gratitude for the team's efforts in trying to understand and address my concern :)
Hi, thank you for taking the time to share your experience with our customer service! It's great to hear that your question was understood and addressed. We take pride at Gelato in providing high-quality products and customer service so are very glad to hear this feedback. If you have any further questions, please don't hesitate to reach out again - we're available 24/7. Best regards, Kyle
I love how easy and user friendly Gelato is. Now i have my own online store and started my own business.
Hello,
Congratulations on starting your own online store and business! We're thrilled to hear that Gelato has played a part in making it a user-friendly and smooth experience for you. If you ever have questions or need further assistance on your entrepreneurial journey, feel free to reach out.
Wishing you much success with your online business,
Bartosz
Gelato Support Team
I would strongly recommend Gelato, easy to use, help is always available and the way the fulfillment works with Shopify makes it nearly effortless
Hello,
Thank you for your strong recommendation! We're delighted to hear that Gelato's user-friendly platform and seamless integration with Shopify have made your fulfillment process so smooth. If you ever need further assistance or have more to share, don't hesitate to reach out.
Your success is our priority,
Bartosz
Gelato Support Team
So far so good - very intuitive
Hello,
Thank you for your review! We strive to provide a seamless experience for our users, and we're pleased to hear that you've had a positive experience. If you ever have any questions, suggestions, or need assistance, feel free to reach out.
Thank you for choosing Gelato,
Bart
Gelato Support Team
Please lower your subscription costs on the mockup images. It's outrageous for me to pay $119 /month for images with people where at Printify, you can get them for free. Also, I wish you could have more options, especially in the sportswear. Like add athletic tank tops or something. The format of the customization is good though.
Hello,
Thank you for taking the time to share your feedback with us and for helping us to improve our platform and experience.
Regarding your concern about subscription costs, we understand your perspective and are constantly working to provide more value to our users. While our paid plans include a wider range of mockups, we also offer a selection of mockups on our free plan. We've noted your request for additional sportswear options like athletic tank tops as we continue to expand our product range to better suit your needs. If you have any further suggestions or questions, please don't hesitate to reach out.
Thank you for choosing Gelato,
Bart
Gelato Support Team
Easy to use and intuitive
Hello,
Thrilled to know you find Gelato easy to use and intuitive! If there's anything specific you love or any suggestions you have, feel free to share.
We're here to make your experience the best it can be,
Bartosz
Gelato Support Team
Responsive customer service and seamless shopify integration.
Hello,
Thank you for your feedback! We're glad to hear that you find our customer service responsive and our integration with Shopify seamless. If you have any more insights or suggestions, feel free to share.
We're here to help,
Bartosz
Gelato Support Team