Gelato: Print on Demand , 587 avaliações

Classificação geral
4,8
Número por nível de avaliação
  • 85% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
5 de março de 2024

Werkelijk naadloze integratie, je past iets aan in Gelato dashboard en meteen effectief in Shopify omgeving. Installeren ook eenvoudig.

The Lousy Brand
Países Baixos
14 dias usando o app
Gelato deixou uma resposta 7 de março de 2024

Hello,

Bedankt voor uw positieve feedback! We zijn blij om te horen dat je de integratie tussen Gelato en Shopify echt naadloos vindt. Wij streven ernaar om de installatie zo eenvoudig mogelijk te maken. Als u nog meer feedback heeft of hulp nodig heeft, neem dan gerust contact met ons op.

Best regards,
Bart
Gelato Support Team

13 de março de 2024

Easy to use, great products. Just love it

Stefany's Artworks
Estados Unidos
10 dias usando o app
Gelato deixou uma resposta 15 de março de 2024

Hello,

Thank you for your feedback! We're glad to hear that you find Gelato simple and easy to use, and we're thrilled that you enjoy our products. If you have any suggestions or feedback to share, please feel free to let us know. We're here to ensure your experience with Gelato is top-notch.

Kind regards,
Bart
Gelato Support Team

6 de abril de 2024

Great Platform

Randoma Prints
Egito
6 dias usando o app
Gelato deixou uma resposta 8 de abril de 2024

Hello,

Thank you for your positive feedback. We're delighted to hear that you find Gelato to be a great platform. Providing an excellent user experience is our top priority, and we're pleased to know that we've met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you.

Best regards,

Michal
Gelato Support Team

7 de janeiro de 2024

No way to update prices in bulk. Requested escalation to management twice, never got contacted.

Minnesota History Shop
Estados Unidos
Mais de 2 anos usando o app
Gelato deixou uma resposta 9 de janeiro de 2024

Hi there,

Thanks for taking the time to share your feedback.

We've looked into this and can see two of our senior team members have attempted to reach out to you (including one manager) highlighting the available options - we're sorry if these weren't received.

We've just sent a new email to your alternative email address with the details. If you still haven't received anything please reach out to us via apifeedback@gelato.com and we'll be happy to discuss.

Best regards,
Kyle
Head of Customer Service

23 de fevereiro de 2024

They are fast and have quality items

ADB Advocates
Estados Unidos
17 dias usando o app
Gelato deixou uma resposta 27 de fevereiro de 2024

Hello,

Thank you for sharing your thoughts! We're thrilled to hear that you've found our service to be speedy and our products of high quality. If you ever need assistance or have any questions, feel free to reach out - we're available 24/7.

Best regards,
Bart
Gelato Support Team

29 de janeiro de 2024

amazimg

Ikaramu y' Umweru®
Ruanda
3 meses usando o app
Gelato deixou uma resposta 30 de janeiro de 2024

Hello,

Thank you for the positive feedback! If you have any specific comments or if there's anything you'd like assistance with, feel free to let me know.

Happy printing,
Bartosz
Gelato Support Team

17 de abril de 2024

rapide, réactif, produits de qualité

AI automotive art
França
4 dias usando o app
Gelato deixou uma resposta 19 de abril de 2024

Bonjour,

Nous vous remercions pour votre commentaire positif ! Nous sommes ravis d'apprendre que vous trouvez notre service rapide, réactif et que vous êtes satisfait de la qualité de nos produits. Nous mettons un point d'honneur à fournir une expérience fluide et des produits de qualité supérieure à nos clients. Si vous avez des questions ou besoin d'assistance supplémentaire, n'hésitez pas à nous contacter. Nous apprécions votre soutien.

Cordialement,

Michal
Gelato Support Team

16 de abril de 2024

Gelato is simple to use and the website is brilliant. This is where you can use a great image of a photo, a piece of artwork or even try AI and upload to create a numerous amount of apparel to sell.

mobilefonecases
Reino Unido
4 dias usando o app
Gelato deixou uma resposta 18 de abril de 2024

Hello,

Thank you for your positive feedback! We're delighted to hear that you find Gelato's platform intuitive and user-friendly. It's fantastic to know that you appreciate the versatility of creating a variety of apparel from images, artwork, or even utilizing AI. If you ever have any questions or need assistance with creating your products, please don't hesitate to reach out.

We're here to help you every step of the way,
Bart
Gelato Support Team

15 de fevereiro de 2024

Excelente calidad de impresión, muy buen papel. Pésimo servicio de encomienda. El sobre fue metido a la fuerza en el buzón, lo que terminó por arruinar todas las impresiones.

Obrigados Nos
Portugal
24 dias usando o app
Gelato deixou uma resposta 17 de fevereiro de 2024

Hola,

Gracias por la encantadora llamada anterior y por compartir todos los comentarios sobre su experiencia; realmente lo apreciamos ya que nos brinda la oportunidad de aprender y mejorar.

Una vez más, me gustaría disculparme por la entrega original y esperamos brindarles una experiencia que cumpla con nuestras expectativas habituales y avancemos. Si necesita algo mientras tanto, no dude en hacérnoslo saber.

Atentamente,
Kyle
Jefe de servicio al cliente

Data de edição: 9 de abril de 2024

So far it has been a well designed experience and we appreciate all the features and capabilities.

We just received our first order (my mother in law, lol) - I look forward to hearing her feedback from the customer perspective as we are still building.

Great onboarding and easy to setup and make products. I so enjoy the multiple products and tagging/collections assignment capability in the process - very well thought out

Loving it so far !

Hidden Layers
Estados Unidos
4 dias usando o app
Gelato deixou uma resposta 9 de abril de 2024

Hi,

Thank you for your positive review and for choosing Gelato for your printing needs. We're pleased to hear that you've had a well-designed experience and that you appreciate the features and capabilities of our platform. We hope your mother-in-law enjoys her order, and we look forward to receiving her feedback from the customer perspective as well. If you have any questions or need assistance as you continue building your business, please don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team