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Gelato has been great no issues at all & easy to use & great prices to. I just wish they had as more sweater & tee colours that Printify have, more trending colours it lets them down a bit. Hoping for more home decor soon, like cushions. They are great for Australian customers too which is incredibly favourable.
Hi, thanks for your review and feedback. Great to hear that you're enjoying our Shopify integration. You'd be pleased to know that we will be launching a home decor product this year to delight your customers! Remember that our support team is always on standby 24/7 should you have any queries. Kind regards, Adeline
I am really happy with Gelato and would absolutely recommend this app and print-on-demand company. The app is really easy to use and intuitive. The products are premium quality and the customer service is outstanding. I feel seen and heard and get the help I need! Definitely recommended!
Hi Annette, thanks for the review and recommendation. We're very glad to hear that you're happy with our integration. Should you need anything, we're available 24/7. Kind regards, Kyle
Très bon produits, très bonne impression.
Votre satisfaction est notre priorité, et nous sommes reconnaissants que vous ayez pris le temps de partager votre expérience positive. Si vous avez d'autres commentaires ou des questions, n'hésitez pas à nous contacter. Merci de choisir Gelato !
This is a great app. Printing is of great quality. Great customer service. Highly recommend Gelato. Very happy
Hi, thanks for your review! Happy to hear that you are satisfied with our app and customer service. Our team is here to help anytime you need us! Kind regards, Adeline
I use Gelato worldwide. The customer service is very good. They took the time to help me go through zoom meetings for technical issues I had / functionalities I didn't understand. Upload new products is very easy, and there's a large variety of choice. The only thing is, there is no much packaging personalization possibilities.
Hi,
Thank you for your positive review on Gelato.
We are glad to hear that you are overall satisfied with both the product offering and Customer Service.
Also, very valuable feedback on custom packaging. The background for this is that we have close to 150 partners across 30 countries. We have built the network supported by standard in order to scale globally. The positive aspect of this is that Gelato provides a fast and most efficient delivery experience all over the world.
We are here to support your business and growth going forward. Please do not hesitate to reach out.
Best regards,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
I'm a professional oil painter & illustrator with 20 years experience creating prints of my work with local printers. I was hesitant moving my business online as I didn't want to risk quality issues with my customers. I did a lot of research and tests with various companies, simply put, Gelato won my business. Excellent customer service, beautiful print work, satisfied artist.
Thank you very much for your review! It is so motivating to hear that we could play this part in moving your business online and support your creativity. Our team is here for you and your customers 24/7. Best, Achille.
Love Gelato for it's products and easy to use.
Hi,
Thank you for your wonderful feedback! We're thrilled to hear that you love Gelato for its products and user-friendly interface. Providing high-quality products and a seamless user experience are top priorities for us, and we're delighted that we've met your expectations. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way.
Warm regards,
Michal
Gelato Support Team
it's really perfect !
Hello,
Thank you for sharing your experience! We're glad to hear that you're satisfied with Gelato. If you ever need assistance or have questions, feel free to reach out.
Happy creating,
Bart
Gelato Support Team
The ease of the website to the quality of the t-shirts is top notch!
Hello,
Thank you for your feedback! We're delighted that you find our website easy to use and appreciate the quality of our t-shirts. If you have any further comments or questions, feel free to reach out. We're here to ensure your experience with Gelato remains top-notch.
Best regards,
Bart
Gelato Support Team
Great Platform
Hello,
Thank you for your positive feedback. We're delighted to hear that you find Gelato to be a great platform. Providing an excellent user experience is our top priority, and we're pleased to know that we've met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you.
Best regards,
Michal
Gelato Support Team