Gelato: Print on Demand , 582 recensioner
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I just started using Gelato for my new Print on Demand online store.
I ordered a sample T-shirt and when I received it there were two white marks which I reported but did not ask for a refund.
Gelato immediately sent me a free replacement and re-assured me that they would take away my concern to prevent future recurrence.
I would recommend Gelato for this reason.
Hello,
Thank you for sharing your positive experience with Gelato! We're glad to hear that our team responded promptly and took proactive steps to address your concern. If you ever need further assistance or have more feedback, feel free to reach out.
We appreciate your recommendation,
Bartosz
Gelato Support Team
I am enjoying but sometimes the quality of printing especially the fine printings on t-shirts and hoodies are not clear. I hope that can be improved as out customers are trusting us with quality prints
Hello there,
Thank you for taking the time to share your feedback with us. We appreciate your support and are glad to hear that you are enjoying our app. We understand the importance of clear and high-quality prints, and we apologize for any inconvenience you've experienced with fine printings on t-shirts and hoodies. Our team is actively working on enhancements to improve print clarity, and we value your input in this process. I've contacted you directly via email to investigate this issue further and offer you a suitable solution. We strive to ensure that our customers receive the best possible printing experience.
Best regards,
Michal
Gelato Support Team
So far things have gone well. Easy to use and production is fast.
Hello,
Thanks for sharing your experience! We're delighted to hear that Gelato has been easy to use for you and that you appreciate the swift production. If there's anything we can do to enhance your experience further, please don't hesitate to reach out.
Best regards,
Bart
Gelato Support Team
I am very happy with Gelato. The customer service is far above what can be expected! Highly recommended.
Hello,
Thank you so much for your wonderful review! We're delighted to hear that you're very happy with Gelato and your recommendation means a lot to us!
If you ever need anything or have any questions, please don't hesitate to reach out.
Best regards,
Bart
Gelato Support Team
It's actually pretty easy to use and the customer support is really responsive.
Hello,
Thanks so much for sharing your thoughts! It's great to hear you're finding Gelato user-friendly and that our support team has been helpful. Should you need anything as you continue using our platform, just give us a shout.
Best regards,
Bart
Gelato Support Team
Application très facile d'utilisation, parfaite pour se lancer en POD sur Shopify. J'apprécie particulièrement le fait de pouvoir choisir entre l'impression DTG ou la broderie sur les vêtements.
Salut,
Nous sommes heureux d'apprendre que la facilité d'utilisation de Gelato a été bénéfique pour votre parcours POD sur Shopify ! C'est fantastique que vous puissiez profiter de la flexibilité de choisir entre l'impression DTG et la broderie pour vos vêtements. Si jamais vous avez des questions ou avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes là pour accompagner la croissance de votre entreprise.
Cordialement,
Bart
Gelato Support Team
Easy and fun to use!
Please just add stickers
Hello,
Thank you for your feedback! We're excited to hear that you find Gelato easy and enjoyable to use. Your suggestion about adding stickers to our product offerings is appreciated.
If you have any other ideas or need assistance, feel free to reach out.
Kind regards,
Bart
Gelato Support Team
The ease of the website to the quality of the t-shirts is top notch!
Hello,
Thank you for your feedback! We're delighted that you find our website easy to use and appreciate the quality of our t-shirts. If you have any further comments or questions, feel free to reach out. We're here to ensure your experience with Gelato remains top-notch.
Best regards,
Bart
Gelato Support Team
Nicer interface than printify with better options for print location and control. Mockups would be nice to allow import of pre made mockups from files existing.
good layouht for adding importing products, although it would be nice to pick more tan one at a time
Hello,
We appreciate your detailed feedback. Your insights into our interface and mockup options are valuable to us as we continuously enhance our platform. Have you explored our Mockup Studio feature? It enables you to import your own mockups from existing files. If you have further feedback or specific ideas, feel free to reach out directly.
Our aim is to ensure your Gelato experience is seamless and enjoyable,
Bart
Gelato Support Team
Love this service. So easy to upload designs and put them on a wide variety of merch.
Hello,
We're thrilled to hear that you love Gelato! Making it easy for users to upload designs and create a variety of merchandise is one of our goals. If you ever have more feedback or need assistance, feel free to reach out.
Thanks for choosing Gelato,
Bartosz
Gelato Support Team