Recensioner (703)
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We use gelato app for Amazon through Shopify and we are more than happy thanks to one thing : they are open to feedbacks and work with you in order to improve their app. We are located in France and the previous printer for mugs was located in UK so they decided to hire a new printer in France in order to reduce shipping time based on our needs. Thanks for this improvement and taking time to discuss with us !
Hi,
Thank you for investing the time in giving us this review.
Many customers value our local presence because it is great for your end customers. France is an important market for Gelato. We are growing very rapidly in France so as I am writing this we are working with expanding our wall art categories.
We hope that this will give you an even more powerful product catalogue to grow your business.
Thank you again!
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
Great company to work with, dispatched my last personalized order within 2 days. Very impressed. Can not wait for them to add more products to their already great collection.
Hi, thanks for your review. It's great to hear you are impressed with our speed and catalog! Do reach out anytime you need our support. We're here for you 24/7. Kind regards, Adeline
einfache
Vielen Dank für Ihr Feedback! Wir freuen uns, dass Sie die Einfachheit von Gelato schätzen. Unsere Plattform wurde entwickelt, um die Prozesse so einfach und benutzerfreundlich wie möglich zu gestalten, damit Sie sich auf das Wichtigste konzentrieren können: Ihr Geschäft. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, stehen wir Ihnen gerne zur Verfügung. Vielen Dank für Ihre Unterstützung, und wir freuen uns darauf, Ihnen auch in Zukunft zu dienen!
Ich benutze gelato.com jetzt seit ein paar Monaten und ich muss sagen, dass es eine der besten Entscheidungen war, die ich getroffen habe. Die Druckqualität ist ausgezeichnet, der Kundenservice ist großartig und die App selbst wurde mit großartigem Kundensupport perfekt abgestimmt. Ich würde diese App jedem empfehlen.
Hallo, vielen Dank für Ihre Bewertung. Wir freuen uns zu hören, dass Sie mit der Druckqualität und dem Support von Gelato zufrieden sind! Unser Team ist rund um die Uhr für Sie da, wenn Sie etwas brauchen. Mit freundlichen Grüßen, Adeline
Ottima, sincronizzazione. Per ora non ho avuto problemi. Facilità d'uso dopo aver visto i video tutorial.
Ciao! Grazie per la tua recensione! Siamo felici di sapere che il nostro centro di assistenza e integrazione funziona bene. Se hai bisogno di aiuto o hai domande, il nostro team di supporto è sempre qui per supportarti. Cordiali saluti, Kyle
Very happy with Gelato. Customer support is great and the website (hub) is easy to use. I would like the mock-ups to have a bit more variety. But I am currently using other services for this :)
Hello and thank you for your review. We're thrilled to hear that you are enjoying our platform and support. Do know that we are working to provide more mock-ups for our customers in the near future. We're always here 24/7 whenever you need help! Kind regards, Adeline
veryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy good and useful 10/10
Hello,
Thank you for sharing your positive feedback about Gelato!
We are glad to hear that you find our service very good and useful, and we appreciate your enthusiasm.
If you have any further feedback or suggestions for us, please feel free to share them. We are always striving to improve our service and provide the best experience possible for our users.
Thank you,
Bartosz
Gelato Support Team
love the service and the ease of use. Product arrived on time - perfect - could not be happier. Great stuff !!
Hi, thanks for your review! We're glad you're happy with our platform and speed. Feel free to reach out to our team anytime you need support! Kind regards, Adeline
Very impressed so far. We have integrated Gelato with our Shopify store and the process was straight forward. Uploading products is very easy and quick. We've worked with all the well known print on demand providers including Printful, Printify, Inkthreadable etc. and they all have their strengths. However we really like everything we've read and researched regarding Gelato and are confident of their capabilities. We have also tried some sample products, which we were very pleased with.
Hi,
Thank you for choosing Gelato as your print on demand partner!
We are constantly launching new products (tote bags just came in) and new local production markets (Greece and Malaysia were just added to our network) to support you and your business with a solution that is faster, smarter, and greener.
Let us know if you have any additional feedback. Looking forward to supporting your business!
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
We are really happy with Gelato, it totally changed the ballgame for us to be able to sell printed products globally that are produced locally. Great products, customer service and over all functionality. Highly recommended!
Hi,
Thank you for your review. It is very energizing to see that all the work we have invested in building this global print-on-demand platform is now translating into value for you and your customers.
Looking forward to supporting your business and growing together. Please always feel free to reach out directly to me if you have any questions or new ideas.
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato