Recensioner (1 097)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
19 januari 2021

We use gelato app for Amazon through Shopify and we are more than happy thanks to one thing : they are open to feedbacks and work with you in order to improve their app. We are located in France and the previous printer for mugs was located in UK so they decided to hire a new printer in France in order to reduce shipping time based on our needs. Thanks for this improvement and taking time to discuss with us !

Ceramike
Frankrike
4 månader användning av appen
Gelato svarade 20 januari 2021

Hi,

Thank you for investing the time in giving us this review.

Many customers value our local presence because it is great for your end customers. France is an important market for Gelato. We are growing very rapidly in France so as I am writing this we are working with expanding our wall art categories.

We hope that this will give you an even more powerful product catalogue to grow your business.

Thank you again!

Best,
Achille

Achille Mileto
Head of Customer Advocacy
Gelato

18 februari 2022

Great company to work with, dispatched my last personalized order within 2 days. Very impressed. Can not wait for them to add more products to their already great collection.

Zaphoot
Australien
3 månader användning av appen
Gelato svarade 21 februari 2022

Hi, thanks for your review. It's great to hear you are impressed with our speed and catalog! Do reach out anytime you need our support. We're here for you 24/7. Kind regards, Adeline

21 maj 2023

einfache

Liviashoppi_ng
Tyskland
3 månader användning av appen
Gelato svarade 23 maj 2023

Vielen Dank für Ihr Feedback! Wir freuen uns, dass Sie die Einfachheit von Gelato schätzen. Unsere Plattform wurde entwickelt, um die Prozesse so einfach und benutzerfreundlich wie möglich zu gestalten, damit Sie sich auf das Wichtigste konzentrieren können: Ihr Geschäft. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, stehen wir Ihnen gerne zur Verfügung. Vielen Dank für Ihre Unterstützung, und wir freuen uns darauf, Ihnen auch in Zukunft zu dienen!

15 augusti 2023

Shopify and Gelato - the dream team! Couldn't do without it! <3 Thank you for all you do and the very prompt service and excellent customer service!

THE KING'S MANIFEST
Schweiz
3 månader användning av appen
Gelato svarade 17 augusti 2023

Hello,

Thank you for your wonderful feedback! We're thrilled to be a part of your dream team with Shopify. Your support means the world to us! If you ever have more to share or need assistance, know that we're here to help.

Here's to many more successful ventures together,
Bartosz
Gelato Support Team

7 augusti 2023

its just good iffifiifififiifiififiifiifiiifiifiififiifififiofioffififiififiifiiififiifififiifififififi

Trykkleif
Norge
3 månader användning av appen
Gelato svarade 8 augusti 2023

Hi there,

We're delighted to hear that you're satisfied with our platform.
At Gelato, your satisfaction is our top priority, so we appreciate your positive feedback.

Should you have any questions or need assistance in the future, please don't hesitate to reach out - we're available 24/7.

Kind regards,
Kyle

25 januari 2022

Ich benutze gelato.com jetzt seit ein paar Monaten und ich muss sagen, dass es eine der besten Entscheidungen war, die ich getroffen habe. Die Druckqualität ist ausgezeichnet, der Kundenservice ist großartig und die App selbst wurde mit großartigem Kundensupport perfekt abgestimmt. Ich würde diese App jedem empfehlen.

Printree.ch
Schweiz
3 månader användning av appen
Gelato svarade 26 januari 2022

Hallo, vielen Dank für Ihre Bewertung. Wir freuen uns zu hören, dass Sie mit der Druckqualität und dem Support von Gelato zufrieden sind! Unser Team ist rund um die Uhr für Sie da, wenn Sie etwas brauchen. Mit freundlichen Grüßen, Adeline

28 maj 2022

Ottima, sincronizzazione. Per ora non ho avuto problemi. Facilità d'uso dopo aver visto i video tutorial.

boomcolor
Italien
3 månader användning av appen
Gelato svarade 30 maj 2022

Ciao! Grazie per la tua recensione! Siamo felici di sapere che il nostro centro di assistenza e integrazione funziona bene. Se hai bisogno di aiuto o hai domande, il nostro team di supporto è sempre qui per supportarti. Cordiali saluti, Kyle

17 november 2021

Very happy with Gelato. Customer support is great and the website (hub) is easy to use. I would like the mock-ups to have a bit more variety. But I am currently using other services for this :)

Egillustrerer
Norge
3 månader användning av appen
Gelato svarade 17 november 2021

Hello and thank you for your review. We're thrilled to hear that you are enjoying our platform and support. Do know that we are working to provide more mock-ups for our customers in the near future. We're always here 24/7 whenever you need help! Kind regards, Adeline

Redigerat 24 november 2023

It takes a bit of getting used but once you have the hang of it you're all good. Very powerful functionality.

Our Little Bazaar
Australien
3 månader användning av appen
Gelato svarade 13 november 2023

Hello,

Thank you for sharing your experience! Adapting to a new platform can indeed take some time, but it's great to hear that you find Gelato intuitive. If you ever have specific questions or need assistance as you continue using the platform, feel free to reach out.

Happy selling,
Bartosz
Gelato Support Team

10 april 2023

veryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy good and useful 10/10

NovaAttire
Irland
3 månader användning av appen
Gelato svarade 11 april 2023

Hello,

Thank you for sharing your positive feedback about Gelato!
We are glad to hear that you find our service very good and useful, and we appreciate your enthusiasm.

If you have any further feedback or suggestions for us, please feel free to share them. We are always striving to improve our service and provide the best experience possible for our users.

Thank you,
Bartosz
Gelato Support Team