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Gelato.com offers a seamless way to print high-quality products globally. The network of local printers ensures fast delivery, reduced carbon footprint, and lower shipping costs. Whether for business or personal projects, Gelato provides exceptional print-on-demand services with excellent customer quality. The platform is user-friendly, integrates with e-commerce stores, and guarantees ...
Hello Igor,
Thank you for your thoughtful review! We’re so glad you’re enjoying the benefits of our global printing network, fast delivery, and seamless integration. We ...
I agree with the bad reviews. The customer service is quite terrible. Our customers wouldn't receive their orders and Gelato refuses to refund them referring to their "refund" policy. One order got cancelled because they were missing one size of a T-Shirt. However, instead of refunding the order to our credit card, they gave us a credit note on account that is not being used when orders are ...
Hello,
Thank you for your feedback. We're sorry to hear about your experience with Gelato. We strive to provide high-quality print-on-demand products and responsive customer ...
Terrible unacceptable absolute no-go experiences with Gelato, continued!!
Gelato platform / system is full of bugs, nothing works properly, constant hazzles, loss of effort+time!
Processes not well thought out, misleading claims
Dev team does NOT understand how to properly implement features, NO clue how to nail safe test before release
CS (Customer Support) most of times NOT aware of all those ...
A warning to my fellow sellers:
Hidden Price Hikes and Broken Trust: Why I'm changing from Gelato
I’ve been a loyal customer of Gelato for several years, but my frustrations with this company have steadily grown, and this latest issue is the final straw.
While Gelato is quick to send emails announcing price reductions, they’ve hidden significant price increases from customers. Both products I ...
Hi there,
Thank you for taking the time to share your feedback. We sincerely apologise for any frustration caused by unclear pricing and the challenges you’ve experienced ...
Gelato has integrated seamlessly with my business and added the element of print on demand to my artwork so I can now bring my designs to my audience in fun new ways! It was intuitive to set up, easy to figure out, takes the stress out of print on demand, shipping, and fulfillment, and I’ve enjoyed working with the customizable options! 100% recommend!
Hello,
Thank you for your wonderful 5-star review. We’re glad to hear that Gelato has been a seamless addition to your business and that you’re enjoying the flexibility of ...
Gelato has been exceptional in producing products economically, at the right price and on time. The network is extensive, and let me cover my sales internationally. Thank you for a great working relationship.
Hi there,
Thank you for your fantastic feedback! We’re delighted to hear that Gelato has been a valuable partner in growing your international sales. We look forward to ...
Easy to use and convenient, takes away the hard part of making products and fulfilling them on your own. Highly recommend
Hello,
Thank you for the great review! We’re glad to hear that our service makes the process easier for you. Your recommendation means a lot, and we’re always here to help if ...
Gelato has been a game-changer for my print-on-demand business. The platform is incredibly user-friendly, making it easy to create, customize, and manage products. The variety of high-quality materials and printing options ensures my customers receive premium products, from art prints to apparel.
What sets Gelato apart is its global production network, which means faster delivery times and ...
I have used the app a very short time, but so far it's been a good experience.
Hello,
Thank you for your review! We're glad to hear you've had a good experience so far. If there's anything we can do to make it even better, just let us know!
Best regards ...
I've only been using it for a short while, but so far so good. This is the third app that I have tried and it is by far the easiest, and most comprehensive. They have great, clear prices with the best product range for my needs. I'm impressed.
Hello,
Thank you for your feedback! We're happy to see that you're having a great time using Gelato. If you need any assistance, we're here to help.
Andrzej
Gelato Support ...