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I have worked with a few of the biggest POD apps for years and then I stumbled across Gelato. I have been working with them for a few months now and i would have to say they are great. they are willing to help you solve all issues you may have, they helped improved my systems and saved me a ridiculous amount of money. if you are running a pod store definitely download this app
Thank you so much for your review! Our team is always here to support you, and we're happy to be your partner as you continue to scale and grow your POD store. Please feel free to reach out to us if you ever need anything - we're here 24/7!
Best wishes, Alyssa
Exacly what I needed and so easy to use!
Hello Vanessa,
Thanks for taking the time to share your thoughts with us! It's fantastic to hear that our platform is exactly what you needed and that you find it easy to use. If there's anything else you need or if you have any questions please don't hesitate to reach out. We value your support.
Best regards,
Bart
Gelato Support Team
Well organized and user friendly.
Hello,
Thanks so much for sharing your experience and the 5-star review! Our team is available 24/7 if there's anything we can support with.
Kind regards,
Bart
Gelato Support Team
I've been using Gelato almost exclusively for several months now and I very highly recommend them above all other POD services. I've tried many others. Gelato is easier to use, the customer service is 1000x better, they even called me and offered growth advice based on working with thousands of other shops and their own in-house store (in exchange for feedback on how Gelato could work better for my needs). Absolutely wonderful experience.
Hi,
Thank you for your review.
We are very happy and humbled to read your recommendation of Gelato! We appreciate the feedback that you’ve found our customer support team to be helpful and that our platform is easy to use.
We already offer a broad range of products but we are continuing to expand :-) Today we launched colored mugs, foam boards, and brushed aluminum prints. Hopefully they will give you even more opportunities to scale your business.
If you have any more questions we are always here to support and guide when needed.
Best wishes,
Alyssa
Customer Success
great!
Hello,
Thank you for your positive review! We're glad to hear that your experience with Gelato has been going great. Providing a user-friendly experience is our priority, and we're pleased to know that we've met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out.
Thank you for choosing Gelato!
Best regards,
Michal
Gelato Support Team
Nicer interface than printify with better options for print location and control. Mockups would be nice to allow import of pre made mockups from files existing.
good layouht for adding importing products, although it would be nice to pick more tan one at a time
Hello,
We appreciate your detailed feedback. Your insights into our interface and mockup options are valuable to us as we continuously enhance our platform. Have you explored our Mockup Studio feature? It enables you to import your own mockups from existing files. If you have further feedback or specific ideas, feel free to reach out directly.
Our aim is to ensure your Gelato experience is seamless and enjoyable,
Bart
Gelato Support Team
Muy intuitivo para diseñar y luego gestionar los productos. Fántastico el sistema de recomendación de precios al consumidor.
Se me hizo un poquito complicado integrarlo con Shopify, pero todo va saliendo bien, a veces con tanta información nos mareamos un poco. Excelente página!
¡Gracias por tu reseña entusiasta! Nos alegra saber que encuentras Gelato intuitivo para diseñar y gestionar productos. También agradecemos tu comprensión con la integración en Shopify; sabemos que puede ser un proceso con tantas opciones disponibles. Si alguna vez necesitas ayuda adicional o tienes preguntas, nuestro equipo de soporte está aquí para ayudarte. ¡Gracias por elegir Gelato y esperamos que tengas mucho éxito con tu tienda!
Johana was terrific! She was patient, detailed and very helpful. She took the time needed to walk me through every step and answer all my questions. She went above and beyond. Thank you!
Hello,
I'm thrilled to hear that Joshua provided you with exceptional assistance! It's wonderful that he guided you through the process patiently and answered all your questions. If you ever need more help or have further inquiries, feel free to reach out.
Thank you for choosing us, and we're here to support you every step of the way,
Bartosz
Gelato Support Team
I was loving Gelato, everything was working fine and now all of a sudden, every time I try and press the 'sync products' button, it loads to 10% and then freezes and fails, this has been happening for the past 48 hours.
Hi,
Thank you for taking the time to share your feedback with us.
I am sorry to hear about the technical issues you've experienced. I have checked that we are already in contact and this issue is being investigated with our technical team. We will keep you posted directly for updates. We strive to ensure that our customers receive the best possible experience. If there is anything else we can make your experience 5-star, please let us know.
Best regards,
Michal
Gelato Support Team
Só devia ter a língua em português
Olá,
Obrigado pelo seu feedback! Agradecemos sua sugestão de incluir opções de idioma português. Estamos sempre trabalhando para melhorar nossa plataforma e sua contribuição é inestimável. Se você tiver mais ideias ou comentários, sinta-se à vontade para compartilhar. Estamos aqui para tornar a sua experiência com o Gelato a mais perfeita possível.
Atenciosamente,
Bart
Gelato Support Team