評論 (1,172)
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societa seria e competente, ottimo prodotto
Ciao,
Grazie mille per il tuo feedback positivo! Siamo felici di sapere che hai apprezzato la nostra serietà e competenza, così come la qualità dei nostri prodotti.
Se hai bisogno di ulteriore assistenza, siamo sempre a tua disposizione.
Cordiali saluti,
Andrzej
Gelato Support Team
I love Gelato print on demand. It makes my life easier to make my dream store
Hi,
Thank you for sharing your positive experience with Gelato. We are glad to hear that our service has contributed to the ease of creating your dream store. Your feedback is valuable as it helps us continue to support our customers' aspirations. Should you need any further assistance, please feel free to reach out.
Kind regards,
Michal
Gelato Support Team
The process of creating my project was so easy. It beats having to actually make the shirt myself. Will be a repeat customer definitely.
Hello,
Thank you for sharing your positive experience with us. We're delighted to hear that you found the process of creating your project with Gelato easy and convenient. Providing a seamless experience for our customers is a top priority for us. We're glad to have saved you time and effort, and we look forward to serving you again as a repeat customer. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your support.
Kind regards,
Michal
Gelato Support Team
I've tried a few POD services. Gelato is really fast. The software is nice to use and they have 24/hr support.
I did encounter an issue with shipping cost, took some time, but was eventually fixed and I got a good thank you for reporting the bug.
Some products (tshirts/hoodies) do have multiple brands, so would be a nice feature request to split those up in seperate products. If I a certain brand, then I want it for a reason, now it sometimes says : Sport Tek ST350, Gildan 42000, Stedman ST8000, Just Cool JC001 . Which one will be sent depends on stock and how fast. But sometimes print qualities on 1 brand is better than the other.
Thank you Michal and Kyle for helping out!
Hi,
Thank you for sharing your experience with us, and we apologize for the inconvenience you've encountered. We understand your frustration with the discrepancies in shipping costs and the delay in resolving this matter. Regarding the personalization tool and the issue with multiple color swatches, we appreciate your feedback and are actively working to streamline this process for a better user experience. Additionally, we'd like to clarify that our local production model involves collaborating with various local businesses, leading to product branding variations based on factors such as country and location. We regret any confusion this may have caused. Rest assured, we've taken note of your concerns and will strive to address them promptly. I've also reached you directly via e-mail to assist you further. Should you have any further questions or require assistance, please don't hesitate to reach out to us directly.
Best regards,
Michal
Gelato Support Team
User Friendly
Hello,
Thank you for your review! We're glad to hear that you find Gelato user-friendly. If you ever need further assistance, feel free to reach out.
Best regards,
Michal
Gelato Support Team
Very happy with tools available and feasibility of service!!!
Hello,
Thank you for your feedback! We’re pleased to know that you’re happy with Gelato features and the overall experience. If you have any questions or need further assistance, feel free to reach out.
Best regards,
Bart
Gelato Support Team
Easy to use and smooth experience
Hello,
Thank you for your positive review. We're glad to hear that you found our platform easy to use and had a smooth experience. Your feedback is important to us as we aim to provide the best service possible.
If you have any suggestions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Michal
Gelato Support Team
Easy process of making and selling products and excellent customer service for any issues or questions you may have.
Hi,
Thank you for your positive review! We're glad to hear that you found the process of making and selling products on Gelato easy and that you're satisfied with our customer service. Providing a seamless experience and excellent support are our top priorities. If you have any further questions or encounter any issues in the future, please don't hesitate to reach out. We appreciate your support.
Best regards,
Michal
Gelato Support Team
Gelato ist eine super Idee, meine Fotos zu verarbeiten und zu verkaufen. Dadurch habe ich einen neuen Shop erstellen können. Ich freue mich auf die Zusammenarbeit und die Hilfestellungen sind klasse
Hallo,
Vielen Dank für Ihr tolles Feedback! Es freut uns sehr, dass Gelato Ihnen hilft, Ihre Fotos zu verarbeiten und zu verkaufen und dass Sie Ihren neuen Shop eröffnen konnten. Wir freuen uns ebenfalls auf die Zusammenarbeit und stehen Ihnen jederzeit gerne zur Verfügung.
Beste Grüße,
Andrzej
Gelato Support Team
I love using Gelato for my print on demand business. They have quality products with a variety of design options and fast shipping. I also like the quality of their prints. I only wish they had more mock ups on the free plan and also more products such as candles and glass bottles.
Hi,
Thank you for your positive feedback and for choosing Gelato for your print-on-demand business. We're glad to hear that you appreciate our quality products, variety of design options, and fast shipping. Your feedback regarding mock-ups and additional product offerings is valuable to us, and we'll certainly take it into consideration as we continue to improve our services. If you have any further suggestions or questions, please feel free to reach out. We appreciate your support and look forward to serving you again.
Best regards,
Michal
Gelato Support Team