評價 (942)

整體評分
4.8
各級評分數量
  • 89% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2021年1月21日

We are really happy with Gelato, it totally changed the ballgame for us to be able to sell printed products globally that are produced locally. Great products, customer service and over all functionality. Highly recommended!

Johan Egerkrans Shop
瑞典
使用應用程式 3個月
Gelato 已回覆 2021年1月21日

Hi,

Thank you for your review. It is very energizing to see that all the work we have invested in building this global print-on-demand platform is now translating into value for you and your customers.

Looking forward to supporting your business and growing together. Please always feel free to reach out directly to me if you have any questions or new ideas.

Best,
Achille

Achille Mileto
Head of Customer Advocacy
Gelato

2023年11月11日

perfectamundo !!! gelato should win an award for best business model. i am hoping for big things to come in 2024 for gelato and their customers worldwide. SPACEJET STUDIO director henri dowd was fortunate to discover gelato and this amazing pod cybernetic direct to garment process which is just perfect for artist. gelato puts the life back into creative ecommerce. thankyou genius at work.

SPACEJET STUDIO
澳洲
使用應用程式 3個月
Gelato 已回覆 2023年11月13日

Hello,

Thank you so much for your incredibly positive feedback! We're thrilled to be part of your creative journey at SPACEJET STUDIO. It's our aim to provide innovative and efficient solutions for artists and businesses, and your support means the world to us. Here's to a fantastic 2024 filled with creativity, success, and many more amazing creations. If there's ever anything you need or want to share, feel free to reach out.

Wishing you continued success and inspiration,
Bartosz
Gelato Support Team

2023年6月7日

I ordered a metal print of one of my paintings as a test.
I was shocked at the incredibly low quality.
Colors were very dull.
My greatest fear is that someone would order this product. Fortunately I’m just getting started and no one has placed an order.
I have to assume all the other product of similar quality.
Unfortunately I had to removed the app.

FelixBurgosArt
美國
使用應用程式 3個月
Gelato 已回覆 2023年6月8日

Hi Felix,

We're truly sorry to hear you weren't satisfied with the outcome of the metal print. We'd love to investigate and provide you with a detailed explanation of what occurred, so have reached out directly to gather photos and see where we can further support you.

We really appreciate you providing us this feedback, so we can improve our services moving forward, and deliver the world-class experience for which we strive.

Our support team is available via live chat 24/7 through our website should you need. Please feel free to let us know if there is anything else we can do and we look forward to discussing further.

Best regards,
Kyle
Customer Service Manager

2023年11月10日

He hecho un primer pedido para ver la calidad y los tiempos de entrega antes de lanzar mi tienda, y he obtenido una taza de muy buena calidad en tan solo tres días. Así que de momento muy contenta.

My Little World
西班牙
使用應用程式 3個月
Gelato 已回覆 2023年11月13日

¡Nos alegra saber que estás contenta con tu primer pedido y la calidad de la taza! Entendemos lo importante que es la calidad del producto y los tiempos de entrega, especialmente al comenzar una tienda. Si tienes más preguntas o necesitas asistencia mientras lanzas tu tienda, estamos aquí para ayudarte. ¡Éxito con tu nueva tienda y esperamos que sea un gran éxito!

2024年1月16日

all your efforts will be ignored here... DON'T WASTE YOUR TIME USING THIS APP.

locale
美國
Gelato 已回覆 2024年1月17日

Hi there,

We're sorry to hear you've had an unpleasant experience.

We've searched our system but couldn't find any previous correspondence. If you could kindly reach out to us via apifeedback@gelato.com we will be happy to assist. Our support team is also available via live chat 24/7 through our website.

Best regards,
Kyle
Head of Customer Service

2024年2月20日

Title: "Transforming Creativity into Reality with Gelato: A Jewel of a Service"

As the proud owner of a company that specializes in jewelry, 3D design, wax carving, lost wax casting, sand casting, smelting and forging, laser engraving, sublimation, and not to mention, vlogging and streaming about our crafts, finding a reliable and high-quality print-on-demand service has always been a significant part of our business model. I am thrilled to share my exceptional experience with Gelato: Print on Demand, which has not only met but exceeded my expectations in every aspect of service.

From the moment I decided to partner with Gelato, the difference in quality and service was palpable. Their easy-to-use platform allowed me to effortlessly upload my custom designs, which range from intricate jewelry patterns to detailed 3D models for casting. The variety of products available for printing is remarkable, providing me with countless opportunities to expand my product line and creativity.

The quality of the printed products has been consistently outstanding. Whether it was a detailed laser engraving design for a piece of jewelry or a vibrant sublimation print for our merchandising, Gelato delivered with precision and brilliance. The colors are vivid, the lines sharp, and the final product always reflects the high standard of our brand.

One of the most impressive aspects of working with Gelato has been their fulfillment speed and global reach. My products are printed and shipped efficiently to customers worldwide, significantly reducing delivery times and enhancing customer satisfaction. This global network has allowed my business to scale in ways I hadn't imagined, reaching new markets and audiences with ease.

Moreover, Gelato's commitment to sustainability aligns perfectly with our brand's values. Knowing that our products are printed on demand, reducing waste, and using eco-friendly materials whenever possible, gives me and my customers peace of mind.

The customer service team at Gelato deserves a special mention. They are knowledgeable, responsive, and genuinely invested in the success of my projects. Whenever I had a question or needed assistance, their team was there to provide support, ensuring that my experience was seamless from start to finish.

Using Gelato has not only streamlined our production process but has also provided us with the flexibility to experiment with new designs and products without the risk of overstocking. This partnership has been instrumental in our growth, allowing us to focus on what we do best - creating unique and beautiful pieces of art.

In summary, my experience with Gelato: Print on Demand has been nothing short of fantastic. Their platform has provided me with the tools and services necessary to bring my creative visions to life and deliver them to a global audience. I highly recommend Gelato to any creative professional or business owner looking to elevate their product offering and scale their operations. Gelato is not just a print-on-demand service; it's a gateway to realizing your creative potential and transforming your creativity into reality.

Devil n Dove
加拿大
使用應用程式 10天
Gelato 已回覆 2024年2月22日

Hi there,

Thank you for taking the time to share your fantastic experience with Gelato, and leaving us this review.
We're thrilled that our platform has exceeded your expectations and seamlessly integrated into your workflows, allowing you to quickly upload new designs and help expand your reach, while maintaining efficient delivery times.
We're grateful for your praise of our customer service team and for the recommendation. We look forward to continuing to support your creative endeavors moving forward!

Kind regards,
Kyle

2023年3月16日

A super slick integration. Great support when I had an issue with the order not being processed automatically (user error-nothing to do with Gelato). Very happy so far!

Suspicious Bitchous
英國
使用應用程式 3個月
Gelato 已回覆 2023年3月17日

Hello,

Thank you for sharing your positive experience with Gelato! We're thrilled to hear that our integration with your platform went smoothly and that our support team was able to assist you quickly and effectively when you encountered an issue.

We appreciate your business and look forward to serving you in the future,
Bartosz
Gelato Support Team

2022年11月17日

I'm using Gelato to kickstart my idea of on demand T-shirt printing business. So far, I am very satisfied.

Ai Mantra
荷蘭
使用應用程式 3個月
Gelato 已回覆 2022年11月18日

Hello,

Thank you for the review!

Great to hear we can be a part of this journey.

Apparel and t-shirts are a great choice, and we also have a limited time offer that may be interesting for you.
If you subscribe now to Gelato+, you will get free shipping on all apparel orders over $25 in Europe, and in the US until the end of year - at no additional cost:
https://www.gelato.com/en-US/plus

In case you'd need any help setting up your Shopify store, our team is available for you 24/7.

Thanks,
Bartosz

2022年11月24日

app molto facile da usare, veloce e comoda, utile , semplice . App ben fatta , che ti permette di sbizzarrirti come vuoi...

immashop
義大利
使用應用程式 3個月
Gelato 已回覆 2022年11月24日

Salve,

Grazie per la recensione.

Siamo lieti di sapere che l'app funziona bene per voi e ci auguriamo di vedere la vostra attività crescere con noi.

Nel caso in cui avesse bisogno di qualcosa, il nostro team di assistenza è disponibile 24 ore su 24, 7 giorni su 7.

Grazie,
Bartosz

2023年11月16日

Ottima sotto tutti i punti di vista fino ad ora

FS Store by Abhi
義大利
使用應用程式 2個月
Gelato 已回覆 2023年11月17日

Siamo felici di sapere che la tua esperienza con Gelato sia stata positiva sotto tutti i punti di vista finora! Continua a sfruttare i nostri servizi e non esitare a contattarci se hai domande o hai bisogno di assistenza. Grazie per essere parte della community di Gelato!