Gelato: Print on Demand , 591 則評價
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根據評分
Great experience with a few minor mishaps.
The very first sample I ordered was amazing quality, but I have not gotten that same garment type since, despite using the same exact template (I only changed the logo/branding). Still- the print & embroidery quality is top notch.
I also ordered a non-zip hoodie sample, but was sent a zip instead, which they quickly resent. I mention this because I fear it may happen with my customers once we launch - so it's something to keep in mind. Thankfully its a very seamless resolution process.
Overall, this is one of the better print on demand companies I've used from a print quality perspective
Hi there,
We are happy to know that you are delighted with our print quality. We are committed to making the experience as smooth as possible and are continuously working to improve the consistency and operations. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.
Thank you for choosing Gelato!
Kind regards,
Kyle
good
Hello,
We're thrilled to hear that you love Gelato! If you ever have more feedback or need assistance, feel free to reach out.
Thanks for choosing Gelato,
Bart
Gelato Support Team
Easy to use design, great quality products - very happy
Hello,
We're thrilled to hear that you're happy with our service and product quality! If there's anything specific you'd like to share or if you have any suggestions for improvement, feel free to let us know. Your feedback is valuable, and we appreciate your support.
Thank you for choosing Gelato,
Bart
Gelato Support Team
Eccezionale servizio! Ha funzionato bene dal primo momento. Configurazione facile e semplice anche per chi non sa nulla. Ottimizzazione del negozio rapida. Tutto molto facile e veloce.
Ciao,
Grazie per la tua positiva recensione sulla nostra app Shopify. Siamo lieti di sapere che il servizio ti abbia soddisfatto sin dal primo utilizzo e che la configurazione sia stata semplice anche per chi non ha conoscenze pregresse. La nostra priorità è garantire un'ottima esperienza agli utenti, e siamo felici di aver raggiunto il tuo apprezzamento in merito alla rapidità di ottimizzazione del negozio. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Apprezziamo la tua fiducia in Gelato e speriamo di poterti assistere ancora in futuro.
Cordiali saluti,
Michal
Gelato Support Team
because i can.
Hello,
Thanks so much for sharing the 5-star review! Our team is available 24/7 if there's anything we can support with.
Kind regards,
Kyle
Easy to Install and setup if you have already made some amazing designs. I do struggle to setup the designer tool so people can do custom designs.
Hello,
Thank you for your positive review and for choosing Gelato for your printing needs. We're glad to hear that you found our Shopify app easy to install and set up. We understand your struggle with setting up the designer tool for custom designs, and we're here to assist you every step of the way. Please don't hesitate to reach out to our support team for guidance on configuring the designer tool to better suit your needs. We appreciate your feedback and look forward to continuing to serve you.
Best regards,
Michal
Gelato Support Team
love it
Hello,
Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.
Best regards,
Bart
Gelato Support Team
Great app
Hello,
Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.
Best regards,
Michal
Gelato Support Team
Très facile d'utilisation, beaucoup de produits et de possibilités, très réactifs et super qualité produits !
Bonjour,
Un grand merci pour vos éloges ! Nous sommes ravis d'apprendre que notre application Shopify vous offre une expérience très facile d'utilisation avec une variété de produits et de possibilités, et que vous appréciez notre réactivité ainsi que la qualité exceptionnelle de nos produits. Votre satisfaction est notre priorité absolue. Si vous avez d'autres commentaires ou des questions, n'hésitez pas à nous contacter. Nous sommes reconnaissants de votre confiance et sommes impatients de continuer à vous offrir des services de qualité.
Cordialement,
Michal
Gelato Support Team
perfect right now
Hi,
Thanks for your review! If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.
Thank you for choosing Gelato,
Bart
Gelato Support Team