整體評分
4.8
各級評分數量
  • 85% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2024年4月4日

Eccezionale servizio! Ha funzionato bene dal primo momento. Configurazione facile e semplice anche per chi non sa nulla. Ottimizzazione del negozio rapida. Tutto molto facile e veloce.

MITAKPA
義大利
使用應用程式 9天
Gelato 已回覆 2024年4月5日

Ciao,

Grazie per la tua positiva recensione sulla nostra app Shopify. Siamo lieti di sapere che il servizio ti abbia soddisfatto sin dal primo utilizzo e che la configurazione sia stata semplice anche per chi non ha conoscenze pregresse. La nostra priorità è garantire un'ottima esperienza agli utenti, e siamo felici di aver raggiunto il tuo apprezzamento in merito alla rapidità di ottimizzazione del negozio. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Apprezziamo la tua fiducia in Gelato e speriamo di poterti assistere ancora in futuro.

Cordiali saluti,

Michal
Gelato Support Team

2024年1月31日

I love how easy gelato is to use and all their prices are perfect

APPARELDOX
美國
使用應用程式 8天
Gelato 已回覆 2024年2月1日

Hello,

Thank you for your kind words! We're thrilled to hear that you find Gelato easy to use and that our prices meet your expectations. If you have any suggestions for improvement or if there's anything else you'd like to share, feel free to let us know.

We're here to help and support your printing needs,
Bartosz
Gelato Support Team

2024年2月29日

Very easy to use. Good experience overall

GotGame
英國
使用應用程式 2天
Gelato 已回覆 2024年3月2日

Hello,

Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance.

Best regards,
Bart
Gelato Support Team

2024年4月26日

Good quality and good shipping.

Kosmic Design
巴西
使用應用程式 11個月
Gelato 已回覆 2024年4月28日

Hi,

Thank you for taking the time to leave us a positive review. We're glad to hear that you're satisfied with the quality of our products and our shipping services. Ensuring high-quality products and timely delivery is our top priority, and we're pleased to know that we've met your expectations. If you have any further feedback or questions, please feel free to reach out to us. We appreciate your support!

Best regards,

Michal
Gelato Support Team

2024年2月2日

Easy to navigate but I would love to have some free mockups

Blaand Apparel
英國
使用應用程式 11天
Gelato 已回覆 2024年2月3日

Hi, Thank you for taking the time to share your feedback on our Shopify app. We're pleased to hear that you find our app easy to navigate. Regarding the request for free mockups, we appreciate your suggestion and will certainly take it into consideration as we continue to enhance our services. Your input is valuable to us, and we're committed to improving our offerings based on customer insights. If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for choosing Gelato.

Best regards,
Michal
Gelato Support Team

2024年1月16日

Thanks a lot for great service

Art House Fashion
美國
使用應用程式 7個月
Gelato 已回覆 2024年1月17日

Hello,

Thank you for your feedback! We're glad to hear that you are happy with our service and integration with Shopify. If you have any more insights or suggestions, feel free to share.

Warm regards,
Michal
Gelato Support Team

2024年1月7日

No way to update prices in bulk. Requested escalation to management twice, never got contacted.

Minnesota History Shop
美國
使用應用程式 2年多
Gelato 已回覆 2024年1月9日

Hi there,

Thanks for taking the time to share your feedback.

We've looked into this and can see two of our senior team members have attempted to reach out to you (including one manager) highlighting the available options - we're sorry if these weren't received.

We've just sent a new email to your alternative email address with the details. If you still haven't received anything please reach out to us via apifeedback@gelato.com and we'll be happy to discuss.

Best regards,
Kyle
Head of Customer Service

2024年2月23日

Well organized and user friendly.

Kerocks Fashion
義大利
使用應用程式 8天
Gelato 已回覆 2024年2月27日

Hello,

Thanks so much for sharing your experience and the 5-star review! Our team is available 24/7 if there's anything we can support with.

Kind regards,
Bart
Gelato Support Team

2024年4月29日

Great support, great quality, great products.

A Todo Motor
西班牙
使用應用程式 10天
Gelato 已回覆 2024年5月1日

Hello,

We're glad to hear that you're satisfied with our support, quality, and products. If there's anything else we can assist you with or if you have any questions, feel free to reach out. We're here to help!

Best regards,
Bart
Gelato Support Team

2024年4月3日

So far I'm really impressed with this app. The design is very intuitive, which makes creating products quick and fun.

Andros
美國
使用應用程式 31分鐘
Gelato 已回覆 2024年4月5日

Hello,

Thank you for sharing your thoughts! We're thrilled that you're impressed with our app's functionality and user-friendly design. If you ever need assistance or have any questions, feel free to reach out to us. We're here to help make your experience with Gelato enjoyable and productive.

Best regards,
Bart
Gelato Support Team