Reviews (1,089)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

July 5, 2024

good

Starletsshopping.com
Canada
5 months using the app
Gelato replied July 8, 2024

Hello,

Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Michal
Gelato Support Team

July 23, 2024

So easy to use

Jazzy gifts by Jay
United Kingdom
3 days using the app
Gelato replied July 25, 2024

Hi,

Thank you for your 5-star review! We’re delighted to hear that you find our app so easy to use. Your feedback is incredibly valuable to us and helps us strive for excellence. If you have any suggestions or need any assistance, please don’t hesitate to reach out.

We’re here to support you and ensure your experience continues to be smooth and enjoyable.

Best regards,

Michal
Gelato Support Team

June 4, 2024

It gives a detailed description of the item with size table.

SunriseMart
Australia
26 days using the app
Gelato replied June 6, 2024

Hi,

Thank you for your review. We're pleased to hear that you find the detailed item descriptions and size table helpful. If you have any further questions or need assistance, please feel free to reach out.

Best regards,

Michal
Gelato Support Team

May 18, 2024

Great experience. Straight forward.

(D)Art by EiNNeL
United States
6 months using the app
Gelato replied May 19, 2024

Hi,

Thank you for your kind review! We're pleased to hear that you had a great and straightforward experience with our app. Your feedback is much appreciated and motivates us to keep improving. If you have any questions or need further assistance, feel free to reach out. We're here to help!

Best regards,

Michal
Gelato Support Team

September 17, 2024

perfect

Mise à Part
Canada
28 minutes using the app
Gelato replied September 18, 2024

Hello,

Thank you for your feedback! We’re thrilled to hear that you had a perfect experience with Gelato. If you have any questions or need further assistance, feel free to reach out to us anytime.

Kind regards,
Bart
Gelato Support Team

April 4, 2024

The process of creating my project was so easy. It beats having to actually make the shirt myself. Will be a repeat customer definitely.

My Store
United States
5 months using the app
Gelato replied April 6, 2024

Hello,

Thank you for sharing your positive experience with us. We're delighted to hear that you found the process of creating your project with Gelato easy and convenient. Providing a seamless experience for our customers is a top priority for us. We're glad to have saved you time and effort, and we look forward to serving you again as a repeat customer. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your support.

Kind regards,

Michal
Gelato Support Team

November 14, 2024

loving it

Eco Blend Sustainable Clothing
Cayman Islands
About 4 hours using the app
Gelato replied November 16, 2024

Hi there,

Thanks for the great feedback! We're happy to hear you're enjoying the platform. If you ever need any assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

November 23, 2023

I love it y’all make my products just like the image I appreciate y’all a great team keep up the good work guys

Beesmoove
United States
Almost 2 years using the app
Gelato replied November 24, 2023

Hello,

Thank you so much for your kind words! We're thrilled to hear that you love the way we bring your products to life. Our team is dedicated to providing high-quality printing and a seamless experience. If you ever have any questions, suggestions, or need assistance, feel free to reach out. We appreciate your support, and we'll do our best to keep exceeding your expectations.

Thanks for choosing Gelato,
Bartosz
Gelato Support Team

February 29, 2024

Gelato is one of the best P.O.D companies out there. Every time I contact customer service, I receive a thorough and quick response. I feel valued as a customer. Their products are high quality. 5 stars from me

Rainbow Bridge Memory
Spain
About 1 year using the app
Gelato replied March 2, 2024

Hello,

Thank you for sharing your positive experience with Gelato! We're delighted to hear about the excellent support you've received from our team and your satisfaction with the quality of our products. Ensuring our customers feel valued and content is our top priority. If you ever have more feedback or need assistance, please don't hesitate to reach out.

We appreciate your support!
Bart
Gelato Support Team

November 25, 2023

Gelato has been amazing! I started selling prints of my photographs and had little idea of where to start, and then I discovered Gelato. My experience has been fantastic. Thank you.

Communitea Books
United States
About 1 year using the app
Gelato replied November 28, 2023

Hello,

You're very welcome! It's wonderful to hear that Gelato has been amazing for your print-selling journey, especially with your photographs. If you ever have more questions or need assistance, feel free to reach out.

Wishing you continued success with your business,
Bartosz
Gelato Support Team