Reviews (1,089)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

November 14, 2024

Facile d'utilisation et très agréable à utiliser

Clothed by Jesus Love
France
2 days using the app
Gelato replied November 16, 2024

Bonjour,

Merci pour votre retour positif ! Nous sommes ravis d'apprendre que vous appréciez l'expérience. N'hésitez pas à nous contacter si vous avez besoin de plus d'informations.

Cordialement,
Bart
Gelato Support Team

June 2, 2024

This is amazing. WAY MORE streamlined and easy to use than Printify or Printful. Gelato removed a massive pain. KEEP IT UP.

The Odyssey Print
Finland
12 days using the app
Gelato replied June 4, 2024

Hello,

Thank you for your kind words! We're glad to hear that you're satisfied with our app. If you have any questions or need assistance in the future, feel free to reach out to us. We're here to help!

Kind regards,
Bart
Gelato Support Team

April 5, 2024

I love using Gelato for my print on demand business. They have quality products with a variety of design options and fast shipping. I also like the quality of their prints. I only wish they had more mock ups on the free plan and also more products such as candles and glass bottles.

InkcocciUK
United Kingdom
2 months using the app
Gelato replied April 6, 2024

Hi,

Thank you for your positive feedback and for choosing Gelato for your print-on-demand business. We're glad to hear that you appreciate our quality products, variety of design options, and fast shipping. Your feedback regarding mock-ups and additional product offerings is valuable to us, and we'll certainly take it into consideration as we continue to improve our services. If you have any further suggestions or questions, please feel free to reach out. We appreciate your support and look forward to serving you again.

Best regards,

Michal
Gelato Support Team

May 19, 2024

what an awesome service!

The Branchery
Canada
Over 2 years using the app
Gelato replied May 21, 2024

Hello,

Thank you for your kind words! We're thrilled to hear that you find our service awesome. If you ever have any questions or need assistance, please don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

May 24, 2024

SOOO Happy I found Gelato. I am just starting up a print on demand store and have been so overwhelmed when trying to use the competitions sites. I couldn't even get them to connect to my Shopify account. With Gelato it was so fast and surprisingly easy to get my first product up. I am very excited about my new online store and working with Gelato!

ChapmanRanch
United States
About 17 hours using the app
Gelato replied May 27, 2024

Hello,

Thank you for sharing your experience with us! We're thrilled that you found Gelato and that it has made starting your print-on-demand store a smooth and exciting process. If you ever need assistance or have any questions as you continue to build your store, please don't hesitate to reach out. We're here to support you every step of the way!

Best regards,
Bart
Gelato Support Team

March 8, 2024

I love the fact that I can see how much the product would cost in different countries, and that the app automatically selects the most suitable fulfilment centre.

We Curate Gifts
Canada
9 months using the app
Gelato replied March 10, 2024

Hi,

Thank you for sharing your feedback with us! Providing a seamless and efficient experience for our users is a top priority. If you have any further feedback or questions, please feel free to reach out. We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
Michal
Gelato Support Team

April 16, 2024

Gelato is simple to use and the website is brilliant. This is where you can use a great image of a photo, a piece of artwork or even try AI and upload to create a numerous amount of apparel to sell.

mobilefonecases
United Kingdom
2 months using the app
Gelato replied April 18, 2024

Hello,

Thank you for your positive feedback! We're delighted to hear that you find Gelato's platform intuitive and user-friendly. It's fantastic to know that you appreciate the versatility of creating a variety of apparel from images, artwork, or even utilizing AI. If you ever have any questions or need assistance with creating your products, please don't hesitate to reach out.

We're here to help you every step of the way,
Bart
Gelato Support Team

May 27, 2024

Great experience. Simplicity.

Markdown Mansion
United States
2 months using the app
Gelato replied May 29, 2024

Hello,

Thank you for your positive feedback! We're pleased to hear you had a great experience and found Gelato simple to use. If you ever need any assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

June 20, 2024

really easy

V&D Graves
United States
4 months using the app
Gelato replied June 22, 2024

Hello,

Thank you for your review! We're glad to hear that you find our app easy to use. Your feedback is greatly appreciated. If you ever need any assistance or have questions, please don't hesitate to reach out.

Kind regards,
Bart
Gelato Support Team

April 25, 2024

So far great experience! I love how easy it is to create a product and works so well with Spotify.

Zest with Zen
United Kingdom
3 months using the app
Gelato replied April 26, 2024

Hi,

Thank you for sharing your positive experience! We're delighted that you find Gelato easy to use and that it integrates seamlessly with Shopify. Our aim is to make the product creation process as smooth as possible for our users. Should you have any inquiries or require further assistance in the future, please feel free to reach out. Your support is truly appreciated.

Warm regards,

Michal
Gelato Support Team