Reviews (1,089)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

April 19, 2024

So far so good I like how it's all put together and easy to work with

My Store
United States
4 months using the app
Gelato replied April 21, 2024

Hello,

We're delighted to hear that you're finding Gelato easy to work with! Our goal is to provide a seamless experience for our users, and it's great to know that you're enjoying the platform. If you have any questions or need assistance as you continue using Gelato, please don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

August 4, 2024

es ist sehr einfach zu benutzen. Viele Funktionen

63posterzz
Switzerland
3 months using the app
Gelato replied August 6, 2024

Hallo,

Wir freuen uns, dass Sie die Plattform benutzerfreundlich finden und die Palette der von uns angebotenen Funktionen schätzen. Wenn Sie Fragen haben oder weitere Hilfe benötigen, zögern Sie nicht, uns zu kontaktieren.

Freundliche Grüße,
Bart
Gelato Support Team

June 17, 2024

Smooth and easy to use, no hassle at all.

Roland Vargöga
Sweden
5 days using the app
Gelato replied June 20, 2024

Hello,

Thank you for sharing your experience! It's great to know that you found Gelato easy and hassle-free. If you need any assistance or have further questions, feel free to reach out.

Kind regards,
Bart
Gelato Support Team

July 13, 2024

Good Quality

Bohème
United States
19 days using the app
Gelato replied July 14, 2024

Hello,

Thank you for your positive review. We’re glad to hear that you are pleased with the quality of our products.

Your feedback is much appreciated and motivates us to maintain high standards. If you have any questions or need further assistance, please feel free to reach out.

Best regards,

Michal
Gelato Support Team

December 10, 2023

So far so good. I have only placed a test order so far, but the integration with my Shopify store has been very smooth.

1776 Sequel
United States
11 months using the app
Gelato replied December 11, 2023

Hello,

That's great to hear! A smooth integration with your Shopify store is crucial for a seamless experience. If you have any further questions or need assistance as you continue using Gelato, feel free to reach out.

Best of luck with your store, and if there's anything specific you'd like to share or discuss, we're here to help,
Bartosz
Gelato Support Team

November 17, 2024

good

My Online store 333
United Kingdom
16 minutes using the app
Gelato replied November 19, 2024

Hi there,

Thank you for sharing your feedback! We're pleased to hear that Gelato is meeting your expectations. If there's ever anything we can do to improve your experience, feel free to reach out—we’re here to help.

Kind regards,
Bart
Gelato Support Team

May 16, 2024

I love the work you guys do!

Hyperreal Things
Canada
2 months using the app
Gelato replied May 18, 2024

Hello,

Thank you for your kind words! We're happy to hear that you love the work we do. Your support means a lot to us and motivates us to keep delivering great service. If you ever need assistance, please feel free to reach out.

Best regards,

Michal
Gelato Support Team

August 12, 2024

Awesome addition to my store, so grateful.

Inner Sanctum
United States
13 minutes using the app
Gelato replied August 14, 2024

Hi there,

We’re glad to hear that Gelato has been a great addition to your store! If you have any questions or need further assistance as you continue to grow, just let us know.

Best regards,
Bart
Gelato Support Team

July 3, 2024

easy

My Little Prayer Place
Canada
3 months using the app
Gelato replied July 5, 2024

Hi,

Thanks for the 5-star review! We're glad you find the Gelato app easy to use. Our goal is to make creating and selling products as seamless as possible.

If you ever have any questions or need help with a specific feature, feel free to reach out to our support team. We're always happy to assist.

Best regards,

Michal
Gelato Support Team

October 29, 2024

Great

My Store
United States
About 1 hour using the app
Gelato replied October 31, 2024

Hi there,

Thank you for the great feedback! If you have any questions or need help, feel free to reach out.

Best regards,
Bart
Gelato Support Team